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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carolyn A.
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Always fresh, prompt, and efficient
March 9, 2016

Always fresh, prompt, and efficient

Date of experience: March 9, 2016
Salman A.
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Thank you very much!
March 9, 2016

Thank you very much!

Date of experience: March 9, 2016
Jonathan Y.
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They forgot about the order
March 9, 2016

They forgot about the order. I called them an hour after they were supposed to deliver to find out what happened and where's my order. Customer service was awful. Kept sending me to tracking dept. even after I told them no one would answer. Received order 2 hours later. And they charge twice the handling & process charge. Followed by twice the charge to have it by 12:00. And still didn't get them until 2:00. Was refunded $9.98. For the supposed to be on time service.

Date of experience: March 9, 2016
Holly K.
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I love ordering from fromyouflowers!
March 9, 2016

I love ordering from fromyouflowers!
I did find that the arrangement was a bit smaller than I had anticipated. Other than that a great experience.

Date of experience: March 9, 2016
eduardo s.
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Great value for the price
March 9, 2016

Great value for the price. Fast delivery great product!

Date of experience: March 9, 2016
Amy K.
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Very easy to navigate and place an order
March 9, 2016

Very easy to navigate and place an order. Very good selection!

Date of experience: March 9, 2016
Kathy C.
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Ordering was easy but one representative told me one thing and the other told me another. I ordered flowers for my mom for her birthday only to find out she would be gone for five days. When i called about two hours after orderng th rep said they cldnt do anything about it and if UPS cld not help me to call back and they wld do a complientary re-send. The 2nd rep said no they cldnt do that. Just disappointed and will not use this coompany again.

Date of experience: March 9, 2016
Linda H.
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I am the one that purchased the flowers and had them delivered to a friend. She posted a picture of them and it was nothing like what I ordered. Somewhat disappointed.

Date of experience: March 9, 2016
Kath U.
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Thank you i love the idea of nurse bee!
March 9, 2016

Thank you i love the idea of nurse bee!

Date of experience: March 9, 2016
Melissa K.
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I ordered 2 different arrangements to be delivered the same day to the same address. One order was perfect, exactly as specified. The 2nd order was addressed only to one of the two persons listed. Also, the card enclosed was incorrect- it listed only one sender "love, Mom" instead of "love, Mom and Dad". The colors of flowers used in the arraignment were not as pictured. I realize that sometimes substitutions must be made; however, the flowers were very different and not at all as advertised.

Date of experience: March 9, 2016
Megan G.
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I ordered the Florist Designed Bouquet for $19.99 which included the free shipping/handling/and all service charge. I was skeptical at first as I've never used your company before. My mom just received her flowers for her Birthday, and she absolutely loves the arrangement. They are very beautiful. You guys even delivered it with a water filled vase for free. I can't thank you enough for making her day so special. You have surely earned a committed loyal customer. I am going to refer you to everyone I know! Awesome service, Awesome pricing, Awesome on time delivery, and beautiful flowers! You rock!

Date of experience: March 9, 2016
Danielle S.
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Great!
March 9, 2016

Great! Will be back!

Date of experience: March 9, 2016
Rosalie L.
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Ok
March 9, 2016

Ok

Date of experience: March 9, 2016
Diana W.
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Beautiful arrangement
March 9, 2016

Beautiful arrangement. Flowers were bright and in perfect bloom. Wish the vase had some type of decor around the neck, but otherwise beautiful arrangement.

Date of experience: March 9, 2016
Susan H.
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Flowers and chocolates ordered in the morning on-line in London and delivered early afternoon same day in Florida. It made my best friend so happy on her birthday. Great service and wonderful flower arrangement and lovely chocolates. Fab service, I recommend fromyouflowers.

Date of experience: March 9, 2016
Pat B.
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It's so easy I love it
March 9, 2016

It's so easy I love it.
Would like to ask if they will be sure they are pink roses not another color.

Date of experience: March 9, 2016
armando R.
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The Flowers were half DEAD!
March 9, 2016

The Flowers were half DEAD! Please take me OFF of your mailing list I won't EVER but from you again.
The Quality was HORRIBLE. Worst arrangement I ever had.

Date of experience: March 9, 2016
S D.
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Easy to follow directions for ordering
March 9, 2016

Easy to follow directions for ordering. The plant was beautiful and healthy.

Date of experience: March 9, 2016
Naomi M.
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Flowers didn't look like the did online, even though it said they would...

Date of experience: March 9, 2016
Shirley H.
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The bouquet was much smaller than expected, and it was delivered late even after paying extra to have it here by noon.

Date of experience: March 9, 2016