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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kristina A.
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Arrived quickly and as promised..
March 12, 2016

Arrived quickly and as promised..

Date of experience: March 12, 2016
M C.
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I was not the recipient but she seemed pleased with the flowers. Since I can't see them, I have to take her word for it. I'm happy that they got there on time.

Date of experience: March 12, 2016
Cecilia A.
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Original order was suppose to be delivered yesterday before noon and was not I paid extra for that service and was done. I had to call over and over to figure what was going on with my delivery. Was very unhappy. They finally got delivered today

Date of experience: March 12, 2016
Karen W.
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Was not delivered within the 4 hour period but after contacting customer service 4.99 was refunded to my account

Date of experience: March 12, 2016
Jan T.
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Ordering was easy
March 12, 2016

Ordering was easy. The picture of what Pat received was far different fr the pink and white flowers I ordered. There were only 4 roses and the other flowers were scarce, and the now was dislodge rent. I paid $58 overall and do not think they looked like I did!

Date of experience: March 12, 2016
Nice B.
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I worked with flowers for over 30 years
March 12, 2016

I worked with flowers for over 30 years. The bouquet in the picture has twice as many flowers in it and there were no roses in the Clear Blue Skies Bouquet. Although the flower arrangement was very nice it was not full as illustrated nor was it valued as priced.

Date of experience: March 12, 2016
Charles M.
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Easy
March 12, 2016

Easy. On time.

Date of experience: March 12, 2016
tracy R.
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Flowers were a day late but they upgraded my order and sent an apology letter. My step mother said, they were beautiful.
Thank you

Date of experience: March 12, 2016
Hana H.
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Thanks for a wonderful job in delivering the flowers to my sister :)

Date of experience: March 12, 2016
Lisa E.
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You have unique floral arrangements and the site is well organized. -- That was my first response upon my initial ordering. However, I've down-graded the number of stars given to you and here's why: I placed the order on a Wednesday for a Friday before noon delivery and paid an extra amount for the expedited service. On Friday, around 12:30, I received a call and was unable to take it, so it went to voice mail. I returned the call and was on hold an extremely long time before a very tired-sounding person, semi-annoyed person answered and looked up my order. She told me you could not do the arrangement as pictured on the website and that you needed to substitute another type of flower. Of course I was, at that point it was important that I just received the order that day (it was for a wristlet corsage for my son's cotillion date). The problem is, while I appreciate you asking, you asked AFTER the delivery was supposed to have happened, which meant you hadn't even started on the order until AFTER it was promised to be delivered. Refunding the $4.99 expedited service fee was a nice after thought, but really, that's just bad business. Also, I told you on the phone that the important thing was that the primary color was red -- it wound up being mostly green. And finally, the part that made it a wristlet was made from cheap velcro that scratched the girl's wrist. Really, poor quality overall.

Date of experience: March 12, 2016
Kathy M.
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I'm VERY pleased with the service and the flowers were just beautiful! My aunt lived them.
Thank you

Date of experience: March 12, 2016
Marianela I.
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The order was not delivered in time I requested but thanks any way

Date of experience: March 12, 2016
Markeita M.
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This was a very positive experience!
March 12, 2016

This was a very positive experience! My daughter in law received her flowers in a timely manner and the new baby flowers, balloons, and card were professionally done. I will definitely use this company in the future!

Date of experience: March 12, 2016
Tom E.
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Quick, easy
March 12, 2016

Quick, easy. Delivered on time. Seemed like more greenery and fewer roses, but don't exactly remember the picture!

Date of experience: March 12, 2016
Lisa H.
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I was expecting a little more for the price
March 12, 2016

I was expecting a little more for the price

Date of experience: March 12, 2016
Art H.
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Arrangement was less than half the size of the other funeral sprays on display as well as being a little on the sparse side

Date of experience: March 12, 2016
Karen B.
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I expected it to look more like the image on the site but maybe since I upgraded it was changed a bit. It was great to have the flowers delivered shortly after ordering though. Recipient was very pleased.

Date of experience: March 12, 2016
Mike L.
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Love the service
March 12, 2016

Love the service

Date of experience: March 12, 2016
Michelle S.
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I don't like the fact that it told me that u had to have an amount of at least 38.00 to send them, then when I get to the end, my total comes to almost 60.00! Ridiculous. It wouldn't allow me to just purchase the cheapest one and get to the placement when it would be over my limit but instead it makes me spend double! Not ordering from here again.

Date of experience: March 12, 2016
Rebecca M.
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Beautiful flowers
March 12, 2016

Beautiful flowers.

Date of experience: March 12, 2016