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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Julie L.
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So much easier than other sites
March 15, 2016

So much easier than other sites. Nicer choices, no hidden fees. Easy. No stress. Customer service was exceptional. My sister loved the plant. Her daughter received them at the door first thing this morning and said it was beautiful. My sister loves the plant. The only hard part of the order was making a decision what to choose.

Date of experience: March 15, 2016
Paul M.
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Flowets were beautiful came on time she loved it. I just wish more flowers came for the price

Date of experience: March 14, 2016
JerrikaTaylor S.
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My mother loved the flowers she received!
March 15, 2016

My mother loved the flowers she received! I couldn't tell from the picture she sent me if the premium size was as big as I hoped it would be, but she loved it nonetheless. Will shop again for more birthday surprises!

Date of experience: March 14, 2016
Kathy D.
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I gave you 5 stars, but haven't seen the flowers! My hope is
Give you some +++signs after the are delivered!;-)

Flowers delivered to a relative in a a timely way, received in beautiful condition. You get the extra +++ as stated above. Thank you. KD

Date of experience: March 14, 2016
Theresa S.
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Easy, fun, with lots of selections!
March 15, 2016

Easy, fun, with lots of selections!

Date of experience: March 14, 2016
Jo D.
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Didn't like being hit with high delivery charges after typing in all my information. Would be nice to see it before deciding to go through all the information entering.

Date of experience: March 14, 2016
Sheila I.
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Good arrangements
March 15, 2016

Good arrangements. Not as big in person as they looked on line.

Date of experience: March 14, 2016
Regina B.
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Ordering was quick and easy
March 15, 2016

Ordering was quick and easy. I hope the delivery will be the same

Date of experience: March 14, 2016
Carmela E.
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Shopping was easy, but everything depends on what the flowers look like that are delivered to my loved one!

The flowers arrived and were really pretty. Thanks

Date of experience: March 14, 2016
Bob B.
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Ordering was easy
March 15, 2016

Ordering was easy - we will see about the quality.

* Update: The order was delivered as promised in it's entirety. The flowers were beautiful as was the amethyst vase. I was rather surprised at how small the box of Godiva chocolates were (4 pcs) but my wife was very happy nonetheless.

Date of experience: March 14, 2016
Donna H.
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Price was great however the local florist did not deliver the flowers as pictured.not even close or before noon as I paid for expedite. Customer service quickly resolved issue and I received full refund.

Date of experience: March 14, 2016
Judith S.
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After my family member received the flowers, she said they were very pretty. I'm pleased that family member received what I ordered on time.

Date of experience: March 14, 2016
Toni L.
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I ordered the zen planter and received a regular planter.

Date of experience: March 14, 2016
Auntie V.
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I ordered a junk food basket for my nephew, who had been in an accident and will be confined to bed for a few days. I paid an extra fee to have the basket delivered the same day. The basket was not delivered until 7 pm the following day. This was very disappointing because my nephew, who is only 10, was looking for the basket for nearly 2 days. This was my first experience with fromyouflowers.com, and will probably be my last.

Date of experience: March 14, 2016
Jolynn S.
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Nice selection...
March 15, 2016

Nice selection...and great pricing.

Date of experience: March 14, 2016
Nancy P.
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This site is always easy to use
March 15, 2016

This site is always easy to use

Date of experience: March 14, 2016
Brittany S.
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I was satisfied with the easy selection and checkout process on your website, however I was very dissatisfied with the customer service I received. The woman I spoke with was very rude and could not answer some of my very basic questions. My recipient was very happy with the flowers but I will hesitate ordering from this company again due to poor customer service.

Date of experience: March 14, 2016
Glenn D.
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A little expensive, we'll see how it goes
March 15, 2016

A little expensive, we'll see how it goes.

Date of experience: March 14, 2016
Chif K.
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I wish that the total price had been shown to me before conformation of my payment. An $8 fee was added for handling.

Date of experience: March 14, 2016
Nancy W.
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The process was super easy and the choices were excellent. I will definitely use you again.

Date of experience: March 14, 2016