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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gabby S.
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First time ever ordering flowers
March 23, 2016

First time ever ordering flowers. Was very quick and easy. Wasn't prepared for the expensive shipping/handling price but I guess that's normal. Overall, good experience.

Date of experience: March 23, 2016
joan Y.
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Excellent
March 23, 2016

Excellent

Date of experience: March 23, 2016
William D.
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It was very fast and simple
March 23, 2016

It was very fast and simple

Date of experience: March 23, 2016
Betty Q.
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Overall it was a good experience
March 23, 2016

Overall it was a good experience. The flowers were beautiful but they were a little bit late in delivering.

Date of experience: March 23, 2016
mike S.
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Great
March 23, 2016

Great

Date of experience: March 23, 2016
FARIS G.
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Super fast delivery
March 23, 2016

Super fast delivery. Very nice flowers decoration.

Date of experience: March 23, 2016
Sue A.
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Didn't deliver on time
March 23, 2016

Didn't deliver on time. Recipient was not at the place of business at the time they were delivered. She received the flowers the next day.

Date of experience: March 23, 2016
tiffany v.
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Great so far hope it gets there on time
March 23, 2016

Great so far hope it gets there on time. But delivery wasn't on time even though I paid extra for morning delivery.

Date of experience: March 23, 2016
Ofelia X.
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Great, easy and fast!
March 23, 2016

Great, easy and fast!

Date of experience: March 23, 2016
Marie Z.
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Timely delivery
March 23, 2016

Timely delivery. Great quality for the price.

Date of experience: March 23, 2016
Sharon J.
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My daughter was well pleased!
March 23, 2016

My daughter was well pleased!

Date of experience: March 23, 2016
Virginia
1 review
5 helpful votes
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Never from me again!
March 23, 2016

Thought it would be a nice gesture to send my sick Uncle flowers to his hospital room. Well I was wrong! Too many things that could go wrong went wrong. I paid for same day service and also expedited service within 4 hours of ordering. Flowers never made it had to call and be reimbursed. Then my mothers order didn't get the attached balloon I paid for so another call to be reimbursed for that. Then the vase for my mothers order was delivered clear when the picture specified it would be purple to match the flowers. This company is useless and does not deliver on their promises. I did speak to 2 nice people out of the 4 I called. Overall experience dissatisfied and never will order from here again. Advice to all go directly to your local florist instead of dealing with this "middle man service".

Date of experience: March 23, 2016
Jane B.
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I was pleased in choosing this arrangement, but when I arrived at the Funeral Home for Anna Malfa's wake, I was a little disappointed in the arrangement as the mum flowers looked crushed, some of the other flowers did not look as fresh for same day delivery, and took away from the beauty of the arrangement.

Would you advise me which florist you used for this order in Wilmington, as I will not want to use them again, and go to another florist in the general area of Wilmington/Tewksbury.

Jane Barber (T. #*******208 - 8am-4:30 p.m.

Date of experience: March 23, 2016
Frances V.
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This was so easy and quick
March 23, 2016

This was so easy and quick.

Date of experience: March 23, 2016
Jeannie E.
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Arrived on time
March 23, 2016

Arrived on time. Was smaller than I expected but was pretty.

Date of experience: March 23, 2016
Sally U.
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Simple to see the options and to order
March 23, 2016

Simple to see the options and to order. Efficient delivery.

Date of experience: March 23, 2016
Monica Z.
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Always buy my flower arrangements from your company. So far so good! And flowers that I send to Butte, Montana are arranged by the Posie Patch in Butte. They do a fabulous job!

Date of experience: March 23, 2016
Jill M.
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I paid more than I expected to, but my grandma loved her birthday flowers, so worth it.

Date of experience: March 23, 2016
Ryan P.
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The experience was simple and great
March 23, 2016

The experience was simple and great. Thank you!

Date of experience: March 23, 2016
Lamont Y.
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I used your site to order a poinsettia for my aunt at Christmas. She was thrilled - thought it was the most beautiful one she had ever seen.

For Easter, I decided upon a lily - and expected the same reaction. I was wrong. She was slow to comment on the plant. At last, I encouraged her to be honest so I could provide feedback.

She told me that the plant looked just like the ones at Walmart on sale for $6.99. Knowing what I paid for hers, I felt a bit embarrassed.

I won't be so quick to use this site again.

Date of experience: March 23, 2016