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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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David L.
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Good
March 25, 2016

Good

Date of experience: March 25, 2016
TRACY C.
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Great price and fast service
March 25, 2016

Great price and fast service

Date of experience: March 25, 2016
Karen B.
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$14.99 service/handling fee showing up for the first time on the very final page - no warning - bad form!

Date of experience: March 25, 2016
Patricia N.
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Sent the flowers to my mother for Easter and she loved them!

Date of experience: March 24, 2016
Alban R.
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Arrangement was not what I expected
March 25, 2016

Arrangement was not what I expected. Somehow I lost the EASY discount that I used in attempting to place my original order.

Date of experience: March 24, 2016
Andrea G.
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Beautiful flowers!
March 25, 2016

Beautiful flowers! My best friend was hospitalized for a stroke, and really appreciates and loves them. They are perfect. Thank you!

Date of experience: March 24, 2016
Debbie N.
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Was not like the picture
March 25, 2016

Was not like the picture.

Date of experience: March 24, 2016
Mary N.
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The system was easy to manipulate and I had no problems. The gift sent was well received the recipient called to express how please with the flower arrangement. The flowers were delivered early and in her words "just beautiful", she received lots of complements. For special occasions and events, or just wanting someone to know you're thinking of them I will definitely use this service again.

Date of experience: March 24, 2016
Ann K.
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Thanks for no pile of asst
March 25, 2016

Thanks for no pile of asst. Charges on top.

Date of experience: March 24, 2016
Sonya L.
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Thank you for free shipping
March 25, 2016

Thank you for free shipping. Will definitely order from you again.

Date of experience: March 24, 2016
Melody A.
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There was a misunderstanding by me on free delivery. I thought I read it and complained. The company offered me the free delivery with the code. It turns out, I can't read, because the ad said nothing about free delivery. I was offered a discount because of the misunderstanding, even though it was my error and not theirs. This tells me this is an honorable, top of the group, online florist. They will get more of my business and I will tell others what a great company to work with they are. Let me say again, it was my mistake and not theirs. Kudo's to this company. A class act. Thank you.

Date of experience: March 24, 2016
Debra R.
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The shopping part was easy, this is my first time at your site. I live out of state from my daughter and this is a birthday surprise for her, I am really hoping these flowers are beautiful!

Date of experience: March 24, 2016
Aj V.
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This was my first time with this web site and I was very please with the product and will definitely order from you again

Date of experience: March 24, 2016
Wesley B.
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Your service makes it very easy to send flowers.

Date of experience: March 24, 2016
Donna G.
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Customer service was very nice and helpful
March 25, 2016

Customer service was very nice and helpful

Date of experience: March 24, 2016
Diana E.
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Pretty flowers good prices
March 25, 2016

Pretty flowers good prices

Date of experience: March 24, 2016
John M.
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Good price, beautiful flowers, timely delivery
March 25, 2016

Good price, beautiful flowers, timely delivery.

Date of experience: March 24, 2016
Rachel G.
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I had issues I've already talked to the CS about. They did their part and said the flowers would show up upgraded. The upgrade was a joke. I'd hate to see what the midline looked like.

Date of experience: March 24, 2016
Diane F.
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I did not see the flowers but my mother said they were very nice.

Date of experience: March 24, 2016
Deb T.
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I would like the Expedite fee refunded
March 25, 2016

I would like the Expedite fee refunded - the flowers did not arrive on time - they were almost three hours late. I paid an extra $4.99 to have them delivered by noon - the Wake began at 2:00 and the flowers were not there yet. They weren't there at 2:30... they arrived some time around 3:00. Roses were starting to brown. Card was in such a small typeface it was difficult to read. I will not order from this company again.

Date of experience: March 24, 2016