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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lee H.
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I paid for delivery before noon but that didn't happen.

Date of experience: March 25, 2016
Dallas D.
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The actually delivered a day EARLY, which kinda ruined the Easter surprise... but still, not a bad product, not a bad job, and because they didn't have the ballon I ordered, they substituted a plush! Pretty good, and I'd use them again!

Date of experience: March 25, 2016
Sandi C.
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On time delivery and good quality arrangement
March 25, 2016

On time delivery and good quality arrangement.

Date of experience: March 25, 2016
Doug J.
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Quick, easy and on time
March 25, 2016

Quick, easy and on time.

Date of experience: March 25, 2016
J C.
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Thanks, my Aunt likes the flowers
March 25, 2016

Thanks, my Aunt likes the flowers.

Date of experience: March 25, 2016
Jan F.
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It was easy
March 25, 2016

It was easy - and will add points to our Marriott rewards program!

Date of experience: March 25, 2016
Barb U.
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Fast and easy
March 25, 2016

Fast and easy. Lots of pretty items to pick from. I sent out of state to a relative and she loved all the colors and the arrangement very much. Thank you so much! Will order from you again for sure.

Date of experience: March 25, 2016
Joe A.
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Great flowers, GREAT service,and always deliver on time, Thanks to a wonderful staff

Date of experience: March 25, 2016
Dale F.
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Shipping is on the expensive side, but overall experience was a positive one.

Date of experience: March 25, 2016
Angela I.
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...
March 25, 2016

Date of experience: March 25, 2016
Ed Q.
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The bouquet was sent to my relative as a get well wish...she sent me a photo this morning and I am horrified as it would be tossed out in any store as tragic pathetic a code to dead and I am so embarrassed...I would never never use your firm again

Date of experience: March 25, 2016
Deborah F.
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...
March 25, 2016

Date of experience: March 25, 2016
Cassandra P.
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The flowers were just as pretty as the picture also got delivered in a timely manner.

Date of experience: March 25, 2016
Ralena K.
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Site is user friendly
March 25, 2016

Site is user friendly. Love that I can order my mom flowers and make her happy so easily

Date of experience: March 25, 2016
Carolyn S.
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Experience was perfect
March 25, 2016

Experience was perfect - the quality and delivery of order will determine my complete satisfaction. My order was delivered last evening around 7:00. The recipient was pleased, and claimed it was beautiful. Thank you for the quality for the price. The free shipping was a huge plus.

Regards

Date of experience: March 25, 2016
Cynthia r.
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Everything looked great
March 25, 2016

Everything looked great. The flowers were left on a doorstep in the vase. There was no packaging, no cellophane, no box, nothing. Wind or animals could have easily knocked it over. And it was a good thing it wasn't hot- this was in Arizona!

Date of experience: March 25, 2016
Trisha C.
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Quick easy..
March 25, 2016

Quick easy. Thanks for using pay pal option

Date of experience: March 25, 2016
susan b.
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Easy to work site, I just hope you send exactly what I ordered as this has not happened in the past. I expect an Orchid with 4 stems please as shown on the advertising.

This was a lovely Orchid I sent for a Wedding Anniversary wish I could show you how beautiful it was. What amazed us all was how WELL they had packaged this plant to make sure it arrived in excellent condition. It traveled from Ohio to Miami, which is amazing to say what a large beautiful Orchid it was and in such excellent condition. FANTASTIC VALUE, QUALITY AD SERVICE. Susan Barnes - Florida

Date of experience: March 25, 2016
Diane M.
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Easy to use and I love the discounts that I get around different holidays--it allows me to send flowers and I feel like I'm saving money yet sending premium flowers to my loved ones!

Date of experience: March 25, 2016
Griselda M.
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Flowers were beautiful
March 25, 2016

Flowers were beautiful. Price was great.
Delivery company was very friendly however I sent flowers to a school that closes at 5. Flowers arrived at 5:20.
I had t to tell my niece to wait around for a Surprise. Little disappointed but flowers were beautiful

Date of experience: March 25, 2016