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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tammy U.
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Quick same day delivery!
March 26, 2016

Quick same day delivery!

Date of experience: March 26, 2016
Timothy T.
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It came a day earlier then the original delivery date.

Date of experience: March 26, 2016
Christian L.
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Great shopping experience, but I don't like the hidden fees with it going forward I might have to go directly to a florist, what I thought I was paying was way more than advertised. It went from 20 bucks to almost 50

Date of experience: March 26, 2016
Sophia H.
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Not the same item in photo
March 26, 2016

Not the same item in photo.

Date of experience: March 26, 2016
Michael S.
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Very happy
March 26, 2016

Very happy. Delivered quickly.

Date of experience: March 26, 2016
Hoang T.
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Most important is on time delivery anh you did it. Thanks.

Date of experience: March 26, 2016
Jung K.
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I need more discount :)
March 26, 2016

I need more discount :)

Date of experience: March 26, 2016
Lorri D.
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I received a delivery confirmation email, when in fact, the flowers were NOT delivered. My daughter was in labor all day on the 24th so I could not follow up until the 25th. I called the customer "service " 800 number and waited more than 20 minutes on hold and no one ever answered. I then used the email response and specifically requested someone call me to confirm that imy order would be taken care of. I got a very impersonal email response. When the flowers were finally delivered an entire day late, some of daisy's were starting to wilt and the roses are not opening. I am VERY disappointed in the quality. I might would give your service another time if I got a free order or a reimbursement for this. Otherwise you can be sure I will never use this site again. And when friends ask me which online service to use, I will tell them about this experience and to NOT use fromyouflowers.com!

Date of experience: March 26, 2016
Susan B.
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I previously set up an account with you but could not find a place to just sign in as already set up. I had to retype all info again and still don't know how to just log in with all my info in place.

Date of experience: March 26, 2016
Dan C.
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The delivery got messed up but worked out ok in the end.

Date of experience: March 26, 2016
Mary L.
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Wonderful experience!
March 26, 2016

Wonderful experience!

Date of experience: March 26, 2016
Elizabeth C.
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Always use this site
March 26, 2016

Always use this site. Never had any problems. Great service.
Up grading my previous comment. Flowers were left on front porch and my sister didn't get them until the day after her birthday. Carrier did not knock on the door to let her know they were there. First time there has been a problem.

Date of experience: March 26, 2016
Diane M.
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Very satisfied in the past and hopefully will be again with present order.

Date of experience: March 26, 2016
Rose A.
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Quick, easy and painless!
March 26, 2016

Quick, easy and painless!

Date of experience: March 26, 2016
Jasmin M.
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Great service and very reliable
March 26, 2016

Great service and very reliable - Sent flowers to a friend and you made the process easy to do from London - Thank you.

Date of experience: March 26, 2016
CLAUDIA F.
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Easy and fast service
March 26, 2016

Easy and fast service. Was disappointed that the flowers were not the exact colors that were in the picture but was told they were still nice.

Date of experience: March 26, 2016
Marcia C.
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I ordered a white orchid but instead received pink orchid.

The pink is beautiful, but it was not what I ordered.

Date of experience: March 26, 2016
Lois P.
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Price with delivery charge was a little high
March 26, 2016

Price with delivery charge was a little high

Date of experience: March 26, 2016
James L.
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Great flowers and service..
March 26, 2016

Great flowers and service..

Date of experience: March 26, 2016
Paula N.
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My sister was very surprised with the flowers that she received.

Date of experience: March 26, 2016