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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Amber K.
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I was a little disappointed in the delivery time but flowers turned out great.

Date of experience: April 7, 2016
Jennifer Y.
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The person who received the flowers was happy!

Date of experience: April 7, 2016
Linda D.
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Beautiful flowers, great service, as always!
April 7, 2016

Beautiful flowers, great service, as always!

Date of experience: April 7, 2016
ANDREA B.
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The roses I ordered for my mother are beautiful! I sent them "just because" and she loved them I cannot thank you enough the price was amazing and the quality of the flowers exceeded my expectations.

Date of experience: April 7, 2016
Salvatore M.
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Your prices & quality are great
April 7, 2016

Your prices & quality are great - have ordered many times and will continue to do as such!

Date of experience: April 7, 2016
Gary T.
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Very good so far the 14.99 handling charge is a bit steep.

Date of experience: April 7, 2016
MMitchell H.
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The process was easy
April 7, 2016

The process was easy. I wasn't going to order because there was a $17 handling fee at first but then an email came saying service/handling fee was free. That is what made me finally place the order. If the flowers are as pretty as the pictures when they arrive I will certainly place more orders. Thank You!

My sister said her flowers were beautiful. Overall a great experience with fromyouflowers.com
Thank you!

Date of experience: April 7, 2016
Rhonda B.
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I chose to purchase the designed by florist but I wish they'd have sent me a photo of the arrangement so I could know what was delivered.

Date of experience: April 7, 2016
Carolyn Q.
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Wow, my daughter just received her flowers
April 7, 2016

Wow, my daughter just received her flowers. She raved about the arrangement. THANK YOU SOOOO MUCH.

Date of experience: April 7, 2016
Beverly U.
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Don't know yet...
April 7, 2016

Don't know yet...need to see the flowers first! I asked the recipient to send me a picture.

Date of experience: April 7, 2016
Dawn H.
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I paid for expedited delivery as it was the day of my daughter's college graduation and I wanted her to get her first floral delivery to her new workplace. Delivery should have occurred by 12:30. At 2:00 They still had not arrived. The florist said they had been on the delivery vehicle since 11:00 a.m. The said they called the delivery location to see what time my daughter worked until and guaranteed delivery by 3:00. They were not delivered until 3:30.

I agree this is probably the florist issue, but, I'm still disappointed.

Date of experience: April 7, 2016
Keith L.
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Easy transaction!
April 7, 2016

Easy transaction!

Date of experience: April 7, 2016
Lori L.
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...
April 7, 2016

Date of experience: April 7, 2016
Paula S.
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I was very happy with the flowers
April 7, 2016

I was very happy with the flowers.

Date of experience: April 7, 2016
Kelly M.
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Easy to navigate website, but arrangement didn't look like the one I ordered; however it was still pretty.

Date of experience: April 7, 2016
Philip L.
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Great experience!
April 7, 2016

Great experience!

Date of experience: April 7, 2016
Lexington W.
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The recipient was very pleased with the balloons. And I was very pleased with the speed -- they were there in 2 hours!

Date of experience: April 7, 2016
Leanne O.
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I was very suprised about the somewhat substantial service and handling fee when checking out. The pictures on the website apparently are representative of the Premium item selection (most expensive choice of the 3 - Regular, Deluxe and Premium) and not the regular item I selected as told to me by customer service in response to my inquiry after delivery. The picture is what sold me the arrangement to begin with. Perhaps that should be indicated prior to checkout somehow. The vase did not match the picture either. As they say - a picture is worth a thousand words. The delivery service executed in a timely fashion. If I use the site again i would be more inclined to order the premium selection and not the regular or deluxe so I am not disappointed but that would be unlikely that i would order again because premium is an additional 33% more than regular item.

Date of experience: April 7, 2016
ADDIE V.
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It was fantastic
April 7, 2016

It was fantastic

Date of experience: April 7, 2016
JeNelle L.
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From receiving a photo of the end result, I have emailed customer service as I feel the price ultimately didn't match my purchase. The flowers looked empty and didn't try hard enough, even if it wasn't exact flowers. The price didn't compare for a nice gesture. I feel embarrassed as this is a new contact for me. It's insulting. I liked that I received a Google discount. I didnt like that there was a $14.99 service fee on top of other fees. I would be happy to pay a $5.00 service fee.

Date of experience: April 7, 2016