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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Tone K.
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The gift arrived on time
April 7, 2016

The gift arrived on time. Not sure I actually know what the recipient received.

Date of experience: April 7, 2016
Roxanne Y.
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Shopping for an overseas friend so much easier when PayPal is acceptable. Many thanks from Australia

Date of experience: April 7, 2016
EK T.
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I ordered the Pretty Please bouquet
April 7, 2016

I ordered the Pretty Please bouquet. I was so disappointed that the flowers delivered were nothing like the picture, on your web page. I chose Pretty Please because of the selection of flowers and the colors (pink, white and lavender). The flowers that were received where mostly green fern, 3 yellow lilies, a couple of purples, an orange flower and some babies breath and a large pink looped bow stuck in the middle. Very disappointing!

Date of experience: April 7, 2016
Steve E.
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This was the most user friendly site i have used so far. With that being said I paid extra for the quicker delivery which was to be within 4 hours. It took them 6.5 hours. I will not order from them again.

Date of experience: April 7, 2016
Jacqulyn T.
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Our friends absolutely loved the flowers and said they were beautiful and sent a picture of them and they were! They looked just like they are shown online! We're very pleased and would definitely use your services again!

Date of experience: April 7, 2016
Kay A.
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Used site before and very pleased with flowers and service.

Date of experience: April 7, 2016
Jennifer D.
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...
April 7, 2016

Date of experience: April 7, 2016
Nancy B.
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So far used twice with great success!
April 7, 2016

So far used twice with great success! Flowers were beautiful. She loved them. Thanks again. Such a surprise for her. She loved them.

Date of experience: April 7, 2016
Carol T.
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The flowers were to celebrate my daughter-in-law's birthday and when I spoke to here she was very pleased with the flowers, telling me that they were beautiful. As I requested, my daughter-in-law was called at work, and the flowers were delivered to her office so there was no problem with the flowers sitting outside waiting for her. Thank you for a lovely gift that was carefully delivered.

Date of experience: April 7, 2016
Meg Q.
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Shopping experience good
April 7, 2016

Shopping experience good. Now let's see if the product and delivery are equally as good.

Date of experience: April 7, 2016
Annie S.
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I'm so glad I closed the other window before placing the order. Your flowers and prices are so much better. I made a big mistake on last months birthday, I wanted a better customer experience for this one. Thank you very much.

Date of experience: April 7, 2016
Robert C.
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Had a bit of an issue with the pages loading or they would just go back to the home page so I had to restart my order like 3 times but other than that it was easy to navigate the site. I was guaranteed delivery before noon and I'm pretty sure it was late.

Date of experience: April 7, 2016
Margaret t.
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Great prices and my aunt was delighted with her flowers

Date of experience: April 7, 2016
Barbara S.
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I had a large variety of items to choose from and had no difficulty in choosing and placing the order.

Date of experience: April 7, 2016
Mark K.
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Did not want to include a signature
April 7, 2016

Did not want to include a signature. The message was all that i needed. However your system would not move forward without a signature on the gift card. After going through the entire process, the 3 hour late delivery, the flowers that were tiny and nothing like the picture, I will not be using this company again. One good thing the gentleman I talked with on the phone was very nice, polite and helpful.

Date of experience: April 7, 2016
jef F.
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I never received notice it arrived
April 7, 2016

I never received notice it arrived.

Date of experience: April 7, 2016
Alurabeth M.
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Was very easy and reasonable can't wait for it to arrive.

Date of experience: April 7, 2016
Misty W.
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Flowers were pretty and delivered quickly
April 7, 2016

Flowers were pretty and delivered quickly.

Date of experience: April 7, 2016
Suzanne W.
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Flowers were lovely and well received
April 7, 2016

Flowers were lovely and well received.

Date of experience: April 7, 2016
TM R.
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I sent my grandmother flowers for her 98th birthday. She lives in an assisted living facility. I was a little apprehensive since I live out of state and the last time I sent her flowers (using a different florist) was total chaos. I got a call from the facility today saying the flowers had arrived and were absolutely gorgeous. Thank you for making my life a little easier and my granny's birthday special.

Date of experience: April 7, 2016