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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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dan p.
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I have used you before and my fiance could not say enough wonderful things about the quality of your flowers. The roses were in full bloom and absolutely perfect.

Date of experience: April 13, 2016
Michelle P.
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The Service and Handling fee seems a bit high
April 13, 2016

The Service and Handling fee seems a bit high

I received an image of the flowers from the recipient and they looked different from the image of the bouquet I ordered online.

Date of experience: April 13, 2016
Scott I.
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I know the picture online is not exactly what it will look like but this time it was totally different from what I thought I was buying.

Date of experience: April 13, 2016
Erynn G.
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They looked nothing like the picture
April 13, 2016

They looked nothing like the picture. The shades of pink and yellow were totally different. There were extra items in the arrangement. I was very disappointed when I saw the finished product, especially after I pad almost $50!

Date of experience: April 13, 2016
Juliet B.
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Great selection and prices
April 13, 2016

Great selection and prices. But the product delivered did not look like what I ordered. The premium arrangement online looks a lot more full than the what was received. Not satisfied at all.

Date of experience: April 13, 2016
Anna Z.
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I love the low delivery charge for same day!
April 13, 2016

I love the low delivery charge for same day!

Date of experience: April 13, 2016
Bob K.
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You folks are unbelievable with your turnaround time. I placed this order at about 10AM, and received a call that the flowers had arrived shortly after 1PM the same day! And they were beautiful and perfect in every way.

Date of experience: April 13, 2016
debbie m.
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Shipping charges seem kind of high
April 13, 2016

Shipping charges seem kind of high

Date of experience: April 13, 2016
Stephanie A.
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The flowers were sent to my friend the day-of and in a timely manner! She loved them!

Date of experience: April 13, 2016
Kara Q.
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The shopping experience once we received the corporate account is great!

Date of experience: April 13, 2016
Leonard T.
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Fantastic service and easy to use site
April 13, 2016

Fantastic service and easy to use site. I will definitely be using this again. Already bookmarked it.

My delivery was made as promised. I have already placed another order via this service. I am beyond thrilled.

Date of experience: April 13, 2016
Illinois
1 review
6 helpful votes
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NEVER again!
April 13, 2016

I ordered flowers for a friend who was sick with the intention that they would arrive the next day. A week later, the flowers weren't delivered! I have called them numerous times and they always blamed the florist, not to mention that I had to wait at least 20 minutes to even get to speak to someone! In the end, I cancelled the order and now I am hoping that I will get my money back. To add insult to the injury, they offered me $20 towards my next purchase. I am shocked to see that this company is still around as it is nothing but a big scam! They do not deliver what they promise and everything they say on their website is nothing but a false advertisement. I will definitely contact BBB and file a complaint against this company and blast them all over social media! Unbelievable!

Date of experience: April 13, 2016
Sheila B.
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I purchased the flower birthday cake for my mother. She was thrilled when she received it. She called and said that she was screaming with joy when it came because it was so beautiful! I have shared pictures of it and passed your website to others. The florist did an excellent job! I look forward to using you again!

Date of experience: April 13, 2016
Randy X.
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The Service Fee was pretty high 50% of the cost of the flower

Date of experience: April 13, 2016
Angela Q.
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Flowers that were delivered looked great
April 13, 2016

Flowers that were delivered looked great.
Timing was good, could've been a little earlier but worked out fine for same day.
Not a fan of having the shipping jacked on your cart right before you hit submit, wish I would've known how much that was beforehand.

Date of experience: April 13, 2016
Margaret G.
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The website is good
April 13, 2016

The website is good. The flowers were not good. Way too expensive and such a disappointment.

Date of experience: April 13, 2016
Richard Q.
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Timely, accurate and well priced
April 13, 2016

Timely, accurate and well priced.

Date of experience: April 13, 2016
Kelly N.
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Thank you for the same day option!
April 13, 2016

Thank you for the same day option!

Date of experience: April 13, 2016
john a.
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Easy online service
April 13, 2016

Easy online service

Date of experience: April 13, 2016
Robert R.
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I appreciate easy-to-you, customer-friendly sites. This was a good experience. I don't quite understand how a flower order is delivered by UPS, but the recipient sent a photo and all looks well. Thank you very much.

Date of experience: April 13, 2016