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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Paul C.
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We at Sixty40talkshow support your program
May 31, 2020

We at Sixty40talkshow support your program.
We will definitely be using the same service because from what I see this form is what Americans should be.
ONE
Sincerely
Sixty40talkshow

Date of experience: May 30, 2020
Selena Y.
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Did not look like picture at all
May 31, 2020

Did not look like picture at all

Date of experience: May 30, 2020
Peggy S.
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This was a birthday gift
May 31, 2020

This was a birthday gift. She loved them. Great service

Date of experience: May 30, 2020
Santos V.
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The purchase process was good and the customer service was good but the the flowers received were nothing like the picture I ordered. I was extremely disappointed.

Date of experience: May 30, 2020
Lauren C.
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Service fees are so high that there is no deal.

Date of experience: May 30, 2020
Nick F.
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Wonderful selection at very affordable prices. Definitely will use again.

Date of experience: May 30, 2020
Fernando P.
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Something I didn't like is that when I decided to send a gift and chose the product at X price, I did all the process to pay for it, but at the very last step in the process my end price was increased with a new item, 'services/handling' that increased my total cost by almost 40%!. So I abandoned the order.
But, 15 minutes after I had abandoned the order I received an Email offering a 'special discount' for the same amount they had intended to charge for 'services /handling'. I. don't think, this it is a transparent way to make business.

Date of experience: May 30, 2020
Alicia R.
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I didn't like the fact that they didn't give me the whole price of item until I was checking out and I ended up paying the doble of the initial price for the flowers and small box of chocolates.

Date of experience: May 30, 2020
Judy R.
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Pre Delivery: Delivery charge seems high...
May 31, 2020

Pre Delivery: Delivery charge seems high...hope the flowers are delivered fresh and in good shape

Post Delivery: Beautiful fresh flowers were delivered! Thank you

Date of experience: May 30, 2020
Lucas P.
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Nice floral piece timely delivery
May 31, 2020

Nice floral piece timely delivery

Date of experience: May 30, 2020
Eric R.
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Use service several times there was one time was not satisfied with the quality.

Date of experience: May 30, 2020
LORI S.
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L love all the different types of ideas
May 30, 2020

L love all the different types of ideas.

Date of experience: May 30, 2020
Deborah H.
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The flowers delivered a day earlier than ordered The only issue is that 2 out of the three yellow roses withered away.

Date of experience: May 30, 2020
Winona B.
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Easy and neat
May 30, 2020

Easy and neat

Date of experience: May 30, 2020
Sanda T.
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Delivery time was Great, customer service (calling to add to the address) was absolutely Amazing but I did not receive a notification when the gift was delivered and most important the flowers did not look fresh, the tulips looked withered and the sunflowers looked rough..

Date of experience: May 30, 2020
Steve O.
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Had a sympathy arrangement delivered that I ordered on line. Was very pleased with the delivery and the arrangement. There was a 20% discount at the time so the price was very reasonable and a timely followup provided also.

Date of experience: May 30, 2020
Genevieve m.
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Very efficient from ordering to delivery...
May 30, 2020

Very efficient from ordering to delivery...thank u

Date of experience: May 30, 2020
Sandra Y.
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Bouquet was smaller than anticipated
May 30, 2020

Bouquet was smaller than anticipated

Date of experience: May 30, 2020
Victor W.
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I was very satisfied all around
May 30, 2020

I was very satisfied all around. The shopping experience, quality of the flowers and timeliness of delivery were all excellent!

Date of experience: May 30, 2020
marie K.
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I recieved the cofimation that's the orders was delivered at 4 pm and when I call my mom she didn't get it so I called you guys and it's took another 3more hour's to get it

Date of experience: May 30, 2020