Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

ken h.
0 reviews
0 helpful votes
Follow ken h.
Unfollow ken h.
Share Review
Report Review

Shipping and handling at the end was a bit of a shock

Date of experience: May 14, 2016
Carl W.
0 reviews
0 helpful votes
Follow Carl W.
Unfollow Carl W.
Share Review
Report Review

Our aunt received the flowers on the stated delivery date and said they were beautiful. Thanks for your great service.

Date of experience: May 13, 2016
Hope T.
0 reviews
0 helpful votes
Follow Hope T.
Unfollow Hope T.
Share Review
Report Review

Good, flowers were beautiful!
May 14, 2016

Good, flowers were beautiful!

Date of experience: May 13, 2016
Tara J.
0 reviews
0 helpful votes
Follow Tara J.
Unfollow Tara J.
Share Review
Report Review

We had flowers scheduled to be delivered on Mother's Day. They did not get delivered. I tried calling you late that night, no answer. I sent an email late that night. At this point I was irritated. I asked what happened and asked for a refund. Four days later, no response. At this point I think this is a scam website and I am about to report it. I tried calling customer service (open 24 hours) again tonight and no answer. I called back and selected "place an order" and someone actually answered. She tells me that after they received my email, they contacted the florist regarding the problem and the florist never got back to them. She says my order was cancelled at this point and my card was credited. I never received any communication that this had occurred. We were still calling my Mother-in-law daily and asking if the flowers had arrived. After my call with your company, I did receive a $20 coupon so we are trying again. Last chance to get this right guys...

This time the flowers arrived on schedule. My mother-in-law was thankful and sent us a pictures. The flowers did not look like the flowers in the website picture. It should have had " white lilies, yellow roses, purple Monte Casino and blue delphinium" from the picture it looks like it has 3 yellow roses and greenery. Oh well...at least it arrived. We will not be using this company again.

Date of experience: May 13, 2016
William G.
0 reviews
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

Everything arrived as it anticipated
May 14, 2016

Everything arrived as it anticipated. Thank you!

Date of experience: May 13, 2016
SHEILA E.
0 reviews
0 helpful votes
Follow SHEILA E.
Unfollow SHEILA E.
Share Review
Report Review

Very nice gift for a child
May 14, 2016

Very nice gift for a child

Date of experience: May 13, 2016
Amanda M.
0 reviews
0 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Share Review
Report Review

It is ridiculous to pay $15 for each item going to the same person on the same day. What a rip off! Your company should be ashamed!

Date of experience: May 13, 2016
JACKIE B.
0 reviews
0 helpful votes
Follow JACKIE B.
Unfollow JACKIE B.
Share Review
Report Review

So far so good...
May 14, 2016

So far so good... Looking forward to hearing what the recipient thought about the flowers!
After they were delivered the actual bouquet was not quite what I thought. I contacted customer service and they were very helpful and accommodating and anxious to help with my concerns. Kudos for timely customer satisfaction.

Date of experience: May 13, 2016
paulmifsud F.
0 reviews
0 helpful votes
Follow paulmifsud F.
Unfollow paulmifsud F.
Share Review
Report Review

My daughter loved the flowers...
May 14, 2016

My daughter loved the flowers... she said " the florist didn't get cheap with the flowers, they all looked feesh and were the best ones I have ever ordered for her"!

Date of experience: May 13, 2016
Virginia H.
0 reviews
0 helpful votes
Follow Virginia H.
Unfollow Virginia H.
Share Review
Report Review

Very good
May 13, 2016

Very good -- except for the unexpected 14.99 "handling" charge. That was a big bump-up in price I was not happy about. Should have been stated up front.

Plus, when it was delivered to my son, it did not arrive as pictured. No pineapple, no bananas. That disappointed me. There should be some disclaimer in the description if you aren't going to deliver the fruits pictured.

Date of experience: May 13, 2016
Laura P.
0 reviews
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

Great experience over the internet
May 13, 2016

Great experience over the internet.

Date of experience: May 13, 2016
karen R.
0 reviews
0 helpful votes
Follow karen R.
Unfollow karen R.
Share Review
Report Review

Unable to find location for coupons to be inputted. (ONLY email. Do NOT call me).

Date of experience: May 13, 2016
richard N.
0 reviews
0 helpful votes
Follow richard N.
Unfollow richard N.
Share Review
Report Review

Thank you
May 13, 2016

Thank you

Date of experience: May 13, 2016
Kate B.
0 reviews
0 helpful votes
Follow Kate B.
Unfollow Kate B.
Share Review
Report Review

Super easy to order, extended variety, great prices, quality product, timely delivery. First time using the site and will definitely place orders in the future.

Date of experience: May 13, 2016
Linda P.
0 reviews
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

I sent your flowers to my daughter-n-law's botique opening in Seattle. I live in Ohio so was concerned about ordering from someone unfamiliar. She sent pctures, and I was very pleased!

Date of experience: May 13, 2016
Dmitriy S.
0 reviews
0 helpful votes
Follow Dmitriy S.
Unfollow Dmitriy S.
Share Review
Report Review

This regular size fruit basket with a B-day balloon made lasting impression on my 6 years old son last year. I absolutely had to purchase it again this year.

Date of experience: May 13, 2016
Sandy A.
0 reviews
0 helpful votes
Follow Sandy A.
Unfollow Sandy A.
Share Review
Report Review

NOT Deluxe quality/value
May 13, 2016

NOT Deluxe quality/value. Very small bouquet

Date of experience: May 13, 2016
Tanya C.
0 reviews
0 helpful votes
Follow Tanya C.
Unfollow Tanya C.
Share Review
Report Review

Thank you for your great service, I hope to use you in the future.

Date of experience: May 13, 2016
Lori P.
0 reviews
0 helpful votes
Follow Lori P.
Unfollow Lori P.
Share Review
Report Review

Quick and easy!
May 13, 2016

Quick and easy! Just the flowers I was looking for.

Date of experience: May 13, 2016
Sherre R.
0 reviews
0 helpful votes
Follow Sherre R.
Unfollow Sherre R.
Share Review
Report Review

Very glad I found your site.It is very user-friendly. Was disappointed, however, in the size of the bouquet. 5 mis-matched flowers, some baby's breath and fern. Even the delivery man said to the recipient, "I don't know why you got the small one".

Date of experience: May 13, 2016