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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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B J.
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I ordered the deluxe version for my sister and she sent me a photo of the flowers when she received the delivery. It was not deluxe and had a woeful number of flowers. 3 sunflowers and a couple of other flowers that didn't show through the 3 sunflowers. The bouquet was pitiful and I was very disappointed.

Date of experience: May 24, 2016
Susan F.
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Thank you
May 24, 2016

Thank you

Date of experience: May 24, 2016
Deborah N.
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My order was received and they were lovely flowers and delivered on the birthday due date as a gift. My daughter was delighted with the flowers, chocolates, helium balloon and card.

As it was a local florist, based on google maps information, this is an easy recommendation for anyone needing a special delivery of flowers in the San Francisco area. Thanks once again!

Date of experience: May 24, 2016
Andy E.
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Quick and easy
May 24, 2016

Quick and easy. Lots of options. Received on time, We got a call told they were beautiful.

Date of experience: May 24, 2016
Deb E.
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A fantastic experience from purchase, to savings, to delivery. What a great company!

Date of experience: May 24, 2016
Suzanne S.
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Would like to have known the shipping charge before shopping.

Date of experience: May 24, 2016
Elaine B.
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Very nice flowers, my daughter was very surprised and happy with them. Thank You for making her day a little more filled with happiness.

Date of experience: May 24, 2016
Molly V.
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I wish that in the order summary, it was noted that I upgraded to the premium arrangement. If I am paying for it, I want to make sure that I am getting the premium arrangement

Date of experience: May 23, 2016
Doris C.
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This is my third purchase from FromYouFlowers, all of which were a very good experience.

Date of experience: May 23, 2016
Patricia Q.
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VERY NICE, fresh beautiful arrangement, definitely will be a loyal long term customer

Date of experience: May 23, 2016
Kathy S.
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It was to let my daughter know I was thinking of her. She wasn't home for her birthday. That did not happen because she received it several days too late. Not happy at all

Date of experience: May 23, 2016
Samantha C.
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I tried to call customer service, but was on hold for far too long...never spoke to anyone. The plant I ordered was delivered in a timely manner, but was smaller than I expected for the "Deluxe" package.

Date of experience: May 23, 2016
Rhonda F.
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Was quick and easy lots to choose from...
May 24, 2016

Was quick and easy lots to choose from...I was not the recipient but received the confirm email that it was delivered which was a priority for us because our Aunt has cancer and her birthday is Thursday and was in hospice so we wanted to be sure it would get there quickly to make her day and give her a smile. Thank you for a great service!

Date of experience: May 23, 2016
Brian Z.
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Great value
May 24, 2016

Great value. Easy to order.

Date of experience: May 23, 2016
New Jersey
1 review
1 helpful vote
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Absolutely terrible service. Promised delivery on Sunday then emailed and said they can't deliver. I said please deliver on Monday. No delivery by 4pm. Called and after a long wait a representative said they would be delivered shortly. By 7:30 still no delivery and called again. And was told no delivery on Monday. Cancelled the order.if I could give them less than one star I would.

Date of experience: May 23, 2016
James P.
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I was fortunate to find a service like yours.

Date of experience: May 23, 2016
Valencia J.
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Very easy, Did not see the arrangement, but the family said it was beautiful.

Date of experience: May 23, 2016
Julie P.
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The price cost doubled when the purchase was completed. What a surprise.
All the questions you asked depend on my seeing the order. I did not.
I did get a phone call and the recipient seemed pleased with the flowers.
That is all I have to go by.
Thank you.

Date of experience: May 23, 2016
Debbie N.
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Great one day Service and delivered on time
May 23, 2016

Great one day Service and delivered on time.

Date of experience: May 23, 2016
Barbara A.
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Should be told ahead of time about the service and handling fee. If order is going to same address it should be a little cheaper. Items look a little different than the pictures but over all satisfied.

Date of experience: May 23, 2016