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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Deborah B.
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It was a fast and easy way to send flowers to a friend in IL when I live in NC. I was surprised that the delivery cost more than the flowers.

Date of experience: May 25, 2016
Janine R.
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I realize that not all florists are supplied with the same stock, however this purchase did not come as pictured on your site as it was advertised.

Date of experience: May 25, 2016
Deborah g.
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I paid extra 2.99 to have my flowers delivered within 4 hours and they weren't delivered until the next day.

Date of experience: May 25, 2016
David X.
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Very easy to deal with from 8000 miles away on a different continent!

Date of experience: May 25, 2016
Antonio S.
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N/a
May 25, 2016

N/a

Date of experience: May 25, 2016
pamela S.
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Only disappointment was the exchange rate for Oz dollars, but gift was just what was needed to send cheer to a friend after an operation

Date of experience: May 24, 2016
MOJDEH H.
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I used fromyouflowers.com service, and that was awesome. The flowers were exactly the same as photo and they were really nice and beautiful. In fact for a moment I decided to cancel my order but I am really happy I didn't and in future fromyouflowers.com will be my first choice.

Date of experience: May 24, 2016
Fiona M.
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Easy to make choices, I wish there were some exotic flowers though like bottle brush

Date of experience: May 24, 2016
Stephen H.
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Lmlm
May 25, 2016

Lmlm

Date of experience: May 24, 2016
MaryPat G.
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Very easy to order online
May 25, 2016

Very easy to order online. And the people I send flowers to are always happy with what arrives.
HOWEVER, today when the person delivered the flowers he knocked once and didn't wait long enough for my elderly friend to come to the door. He just left the flowers outside in the open, in front of her apartment door. I think that they should at least ring or knock several times before they just leave the order sitting where anyone can get it.
Thank you.
PS that's why there's a low rating on the SERVICES provided. The PRODUCT was fine.

Date of experience: May 24, 2016
Ana M.
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I like the next day delivery
May 25, 2016

I like the next day delivery.

Date of experience: May 24, 2016
Alan S.
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I purchased a flower arrangement and teddy bear for my daughter who had a baby... The arrangement didn't arrive even after I got an email saying it was delivered. I called, was on hold for 15 minutes before I could talk to anyone. Then was put on hold so they could call the florist... Another 5 minutes goes by and I am told the florist didn't pick up. They would send them a message and get back to me... Hours later I haven't heard anything so I call again... Another 15 minutes waiting to talk to someone... Same course of action only to be told the florist didn't pick up... My order was supposed to be up sized for my inconvenience and delivered the next day. The delivery was finally made and was NOT up sized and looked nothing like what I ordered and was puny!

Date of experience: May 24, 2016
JANET S.
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Flowers were sent to our son and daughter-in-law in Pennsylvania for their 3rd anniversary. They were pleased with the flowers.

Date of experience: May 24, 2016
bob F.
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The first order was horrible!
May 24, 2016

The first order was horrible! I called and complained and a new florist sent a better arrangement.
However, the fact that I had to go through this made me a none returning customer.

Date of experience: May 24, 2016
Debra E.
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Was not delivered on date that was originally given even though it was ordered the night before and person to be delivered to was home all day.

Date of experience: May 24, 2016
Wendy W.
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Our granddaughter, who just turned 3, LOVES her beautiful flowers, and I have a photo to prove it :)

Date of experience: May 24, 2016
Toby M.
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The flowers were beautiful and arrived before noon as requested.

Date of experience: May 24, 2016
Patti S.
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I will be better able to assess once the flowers are delivered. The basket delivered looked so cheap. I was embarrassed they were not more like the advertised container.

Date of experience: May 24, 2016
Christine F.
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Quick, easy and dependable
May 24, 2016

Quick, easy and dependable

Date of experience: May 24, 2016
Rebecca V.
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So far, so good!
May 24, 2016

So far, so good! Love the same day service! :)

Date of experience: May 24, 2016