Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Cheri A.
0 reviews
0 helpful votes
Follow Cheri A.
Unfollow Cheri A.
Share Review
Report Review

Fast and easy
June 10, 2016

Fast and easy

Date of experience: June 10, 2016
irma Q.
0 reviews
0 helpful votes
Follow irma Q.
Unfollow irma Q.
Share Review
Report Review

I dropped it down to 3 stars because you have to opt out for the stupid magazines and you have to scroll down to see that part. I didn't notice that the first time and now I get Glamour delivered to my vacation home when I am not there. That is stupid

Date of experience: June 10, 2016
anne g.
0 reviews
0 helpful votes
Follow anne g.
Unfollow anne g.
Share Review
Report Review

I paid extra to have the flowers delivered before noon. It was 4:30 before it arrived. They did refund my delivery charge. However, the recipient had to accept her flowers at the door instead of having them there as a surprise.

Date of experience: June 10, 2016
Pamela S.
0 reviews
0 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Share Review
Report Review

The plant was not delivered on the day it was ordered although it was ordered early in the morning. On the second day, the customer service representative said she would check it out as soon as the local store opened and call me back. Never heard from her again. I called again later on the second day and was told it was on route. It did arrive that evening but, unfortunately, was nothing special. Small house plants that were not interesting and a silly big pink bow. It was a housewarming, not a baby girl. Sadly disappointed in timing of delivery, follow-up from customer service, and lack of product quality. Thank you for the opportunity to "vent".

Date of experience: June 10, 2016
Barbara H.
0 reviews
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

The balloons and teddy bear were a preschool graduation gift for my granddaughter who was unable to attend her graduation because she was ill. She was beyond excited to receive the balloons and teddy bear! My only complaint is that when ordering the teddy bear, you only gave general sizes, i.e., small, medium or large. I didn't know the actual size of the teddy bear. I think a measurement would have been a better way to judge.

Date of experience: June 10, 2016
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Great site and prices
June 10, 2016

Great site and prices.

Date of experience: June 10, 2016
carrie b.
0 reviews
0 helpful votes
Follow carrie b.
Unfollow carrie b.
Share Review
Report Review

Didn't get there on time and I had to pay more than I wanted to for the delivery area than I wanted to. Website made me upgrade from standard to deluxe. Not too happy!

Date of experience: June 9, 2016
Melva W.
0 reviews
0 helpful votes
Follow Melva W.
Unfollow Melva W.
Share Review
Report Review

I was very pleased with the beautiful arrangement I ordered for the funeral of a very dear friend. It was beautifully arranged and I was satisfied with the selection I chose for the occasion.

Date of experience: June 9, 2016
Anne F.
0 reviews
0 helpful votes
Follow Anne F.
Unfollow Anne F.
Share Review
Report Review

So easy and flowers are beautiful
June 10, 2016

So easy and flowers are beautiful.

Date of experience: June 9, 2016
Bonnie J.
0 reviews
0 helpful votes
Follow Bonnie J.
Unfollow Bonnie J.
Share Review
Report Review

Too expensive
June 10, 2016

Too expensive. I'm disappointed.
My daughter sent me a picture, holding her flowers. I was totally embarassed! I spent almost $80 (at a discount, the site said), and this arrangement would equal a $5.00 arrangement from a grocery store. I have no design experience and could have done better. You should be ashamed of yourselves. As far as I'm concerned, you owe me some money back. My daughter's flowers appear to have been mixed up with a $5.00 order with $15.00 shipping. I wanted her to feel special at work, and as a leader, she should have something great from her parents. Please refund my money, or send her a decent arrangement next week--like the one PICTURED on the WEBSITE! For the record, this is as professional and courteous as your company deserves. This was a 100% awful experience! Thank heavens for cell phone pics, or you would get away with deceiving more people more of the time.

Date of experience: June 9, 2016
Tony O.
0 reviews
0 helpful votes
Follow Tony O.
Unfollow Tony O.
Share Review
Report Review

I love the design of the website and the different options offered. I also got a very nice discount going through Ebates.com. My family called me and told me the flowers were delivered on time to the funeral home and were beautiful. I recommended fromyouflowers.com to other family members and they also placed orders!

Date of experience: June 9, 2016
Adria L.
0 reviews
0 helpful votes
Follow Adria L.
Unfollow Adria L.
Share Review
Report Review

Same day delivery is amazing and never disappoints!

Date of experience: June 9, 2016
Darrell P.
0 reviews
0 helpful votes
Follow Darrell P.
Unfollow Darrell P.
Share Review
Report Review

Delivery was supposed to be at my wifes office before 2pm. It came around 3;30 and my wife had left for the day. I am out of town and today is our anniversary. Not good. You dropped the ball.

Date of experience: June 9, 2016
Delia A.
0 reviews
0 helpful votes
Follow Delia A.
Unfollow Delia A.
Share Review
Report Review

The reason I gave "Overall Price" a 3 Star because I'm wondering if I wasn't ordering from Hawai'i and
ordered from the mainland instead would it have cost the same? Price was alittle steep but it was for my
mother. I also gave a 3 Star "How satisfied were you with the products/services that you received?"
because I ordered the Brilliant & Bright Bouquet. It was my fathers 2 yr. Anniversary of his passing & I
wanted to brighted up my mother's day. She said the bouquet is beautiful. I asked her if the vase was
orange said no it's clear. I choose this bouquet because I thought the vase added to the arrangement it
wasn't just another plain clear vase. I feel I should of been contacted to let know that the vase was not
available & given the option to choose something else or cancel order.

Date of experience: June 9, 2016
Mary N.
0 reviews
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Ordering was easy and efficient
June 9, 2016

Ordering was easy and efficient. Can't rate the product as I will not see it personally but sure it's close to what I ordered.

Date of experience: June 9, 2016
Raquel L.
0 reviews
0 helpful votes
Follow Raquel L.
Unfollow Raquel L.
Share Review
Report Review

Beautiful selection and easy checkout made the experience wonderful.

Date of experience: June 9, 2016
Sookie C.
0 reviews
0 helpful votes
Follow Sookie C.
Unfollow Sookie C.
Share Review
Report Review

It was great except I thought the delivery was going to be more accurate but regardless it was great and easy

Date of experience: June 9, 2016
pat k.
0 reviews
0 helpful votes
Follow pat k.
Unfollow pat k.
Share Review
Report Review

My nieces loved the flowers
June 9, 2016

My nieces loved the flowers

Date of experience: June 9, 2016
Erin C.
0 reviews
0 helpful votes
Follow Erin C.
Unfollow Erin C.
Share Review
Report Review

Process was simple...
June 9, 2016

Process was simple...Product was very good!

Date of experience: June 9, 2016
Renette Y.
0 reviews
0 helpful votes
Follow Renette Y.
Unfollow Renette Y.
Share Review
Report Review

Delivered a day late
June 9, 2016

Delivered a day late. But called to tell me they could not find a florist and upgraded flowers...

Date of experience: June 9, 2016