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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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mike U.
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Very easy to use web site use last week as well and was great delivery was greeat

Date of experience: June 11, 2016
Mary E.
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Your site is misleading and deceptive
June 11, 2016

Your site is misleading and deceptive. The link said free shipping and yet you charged me $14.99! What is up with that! Plus you only took $10 off, but discount was supposed to be $12.00! Very deceptive. I will never order from you again.

Date of experience: June 11, 2016
Katie F.
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I don't wish to leave a comment
June 11, 2016

I don't wish to leave a comment.

Date of experience: June 11, 2016
Dorothy W.
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I paid for same delivery and they did not deliver them till 230 pm the next day, I had to keep calling to make sure they were going to make it before the business I was sending them to closed. I ordered 5 orders of flowers and they came from 2 different flower shops, why I don't know. I have ordered from you before and never had this many problems.

Date of experience: June 11, 2016
Mark P.
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Flowers were as ordered
June 11, 2016

Flowers were as ordered. Great service would definitely use again.

Date of experience: June 11, 2016
Narun M.
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The vase did not exactly reflect the design I had instructed in reference to the scripture. The order was left on the doorsteps instead of it being delivered by hand.

Date of experience: June 11, 2016
Sheila J.
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Best site I found online to order from
June 11, 2016

Best site I found online to order from.

Date of experience: June 11, 2016
Ruth K.
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I have ordered from fromyouflowers.com several times and have been pleased with each order. The product and the arrangement has so far greatly exceeded my expectations. They are well worth the money spent. I am very happy to have discovered them and they will get all my business. I don't have to worry about anything because I know I am going to get exactly what was ordered. I will recommend them to my friends, family and co-workers. Thank you making this a great experience, I am a very satisfied customer.

Date of experience: June 11, 2016
Anne R.
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My Sister in law said they were beautiful!
June 11, 2016

My Sister in law said they were beautiful!

Date of experience: June 10, 2016
Paula T.
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Was easy to add items to shopping cart and continue shopping. Other florist sites wouldn't let me do that. Seeing as both bouquets are going to the same address I would appreciate a combined cheaper delivery fee instead of paying double delivery.
I would have liked an option to comment on my order e.g. I would have liked to have requested for orange flowers to be included.

Date of experience: June 10, 2016
Mary N.
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Very beautiful...
June 11, 2016

Very beautiful...love the roses, my daughter will love them

Date of experience: June 10, 2016
Kurran S.
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Great, as usual!
June 11, 2016

Great, as usual!

Date of experience: June 10, 2016
Kim G.
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What I got didn't seem to be what I ordered
June 11, 2016

What I got didn't seem to be what I ordered. For What I paid for arrangement, the arrangement is smaller than I thought it would have been.

Date of experience: June 10, 2016
wes s.
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Happy with overall experience
June 11, 2016

Happy with overall experience

Date of experience: June 10, 2016
Dean O.
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Horrible experience
June 11, 2016

Horrible experience. I had to call four desperate times and the order was not delivered on time as the three different reps stated. Very disappointed. I will never use them again.
Dean Alley
Camden, NC

Date of experience: June 10, 2016
Francine J.
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At first I was happy to find a florist in the town my daughter lives in but they were late in delivery and very disappointed with the arrangement. This was a birthday bouquet for my granddaughter who just turned 6 and the arrangement looked nothing like the picture of the flowers, vase and ribbons I chose. No purple flowers, a couple of green pom poms and hardly any daises or red carnations. No multi color ribbons just a couple of red ribbons tied around a tall vase and sparse flowers.
I would not recommend the Petaluma florist who delivered this arrangement. An embarrassment for your company to use them.
Not worth the $46.53 I spent.
FJGore

Date of experience: June 10, 2016
Rebecca K.
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Nice service, but your service and handling fees are ridiculous. Half the cost of the flowers? Come on! It may keep me from using your site in the future. They arrived in good shape, however.

Date of experience: June 10, 2016
JonaLee M.
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Fast,easy and not to expensive
June 11, 2016

Fast,easy and not to expensive

Date of experience: June 10, 2016
Wendy B.
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Great experiance
June 11, 2016

Great experiance.

Date of experience: June 10, 2016
Christine G.
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Love the flowers
June 11, 2016

Love the flowers. I have not been disappointed with any of my orders.

Date of experience: June 10, 2016