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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Betty E.
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My father really enjoyed the gourmet fruit basket everything was fresh. Very pleased.

Thanks

Date of experience: June 20, 2016
Cara J.
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One of the only sites that I could find just after 3pm the day before Father's Day who could deliver my dad's favorite, roses, before 12pm the next day. My dad told me they are beautiful and came when promised, before 12pm.

Date of experience: June 20, 2016
Mary C.
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It was easy and the selection was excellent
June 20, 2016

It was easy and the selection was excellent

Date of experience: June 20, 2016
Lakesha H.
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Prices could have been a bit cheaper especially after you add tax, delivery before noon and... I had a delivery for Saturday but the vendor didn't have the items to complete my basket so I had to do Sunday. I called several times and keep getting disconnected and on hold for a very long time. When I called the first time to find out why my basket wasn't delivered by noon I was told the vendor was running behind? That is not my problem especially since I paid an additional fee to have it delivered by a certain time. It wasn't until I called the third time to find out the vendor didn't have the items to complete my basket! This is my first time and last time ordering from you guys. Not satisfied at all. I got a discount and certificate but all the cramp FromyouFlowers put me through I should of gotten my stuff for free and all my money back!

Date of experience: June 20, 2016
Beverly M.
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Very good
June 20, 2016

Very good

Date of experience: June 20, 2016
Michele R.
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Had confusion with the delivery address
June 20, 2016

Had confusion with the delivery address.

Date of experience: June 20, 2016
diane J.
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Unfortunately the arrangement was extremely small and filled with green leaves more than flowers. Very disappointed for spending $40 4 carnation, 4 daisy, and 2
Rose flowers.

Date of experience: June 20, 2016
Tonia B.
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This was my first time using your services
June 20, 2016

This was my first time using your services. I liked the variety of baskets to choose from and the prices. I was disappointed not to receive the same day service and even more so because I was not contacted regarding the matter. How ever the CSR I spoke with offered to make some pricing adjustments for the inconvenience.

Date of experience: June 20, 2016
Kitty C.
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Great so far
June 20, 2016

Great so far. Sent flowers to my son's girlfriend. I asked him today how they looked?
He said they looked great! Thank you!

Date of experience: June 19, 2016
Pratibha K.
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Good
June 20, 2016

Good

Date of experience: June 19, 2016
Cynthia P.
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I think almost $60 was a lot for balloons
June 20, 2016

I think almost $60 was a lot for balloons

Date of experience: June 19, 2016
Christine Q.
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Loved how easy it was and the flexible dates
June 20, 2016

Loved how easy it was and the flexible dates

Date of experience: June 19, 2016
Lyn P.
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The flowers will delivered on time and I was told they were beautiful.

Date of experience: June 19, 2016
Diane H.
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The 14.99 service charge is more than i expected there was no mention of it when i looked for fees when looking at delivery information my children and i would of liked to have sent another order but could not pay the extra cost

Date of experience: June 19, 2016
Yvonne H.
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Great service, quick and easy to order
June 20, 2016

Great service, quick and easy to order. Flowers arrived within the time frame needed. However, the bouquet I ordered did not look as full as what the picture showed on the internet.

Date of experience: June 19, 2016
Barbara B.
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Quick and not complicated
June 20, 2016

Quick and not complicated

Date of experience: June 19, 2016
Diamond Z.
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Website was very easy to use, flowers were on time, and my recipient was pleased! Can't ask for more than that.

Date of experience: June 19, 2016
Gwen P.
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I love your site and will continue to order, however I was very disappointed in this product received. I felt the basket ordered showed much more than the basket my father received. Very disappointed.

Date of experience: June 19, 2016
Joe f.
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The website is accessible, selection is very varied, delivery charge is good, and PayPal checkout always is reassuring.

However, I was displeased with the final arrangement bc it didn't look as I expected in the picture from which I ordered. That picture was beautifully arranged. Further, the so-called card was handwritten poorly and looked unprofessional. They should have printed it using a script font. It was embarrassing.

I planned to send the same or a similar arrangement for a funeral tomorrow, but after I saw the pictures my sister and cousin sent me, I could not place the order. I'll try another florist in the area.

Date of experience: June 19, 2016
K S.
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I enjoyed using your website
June 20, 2016

I enjoyed using your website. The flowers came out beautiful & I would say it was a good value, however, The Service/ Handling fees were quite expensive considering I am trying to save money buying the 19.99 flowers. K.S

Date of experience: June 19, 2016