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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Renae J.
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It's my 1st time ordering from you, I hope it's special. It wasn't what was shown.

Date of experience: June 24, 2016
Jessica R.
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...
June 24, 2016

Date of experience: June 24, 2016
Terry I.
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Simple to use
June 24, 2016

Simple to use. But I was disappointed with one of the arrangements for my father's funeral. It was very skimpy on flowers especially for the price. I wanted to contact you before now to let you know I wasn't pleased, but the pain of losing my father has been more than I can bear.

Date of experience: June 24, 2016
Anthony B.
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I had the flowers delivered to my wife's work
June 24, 2016

I had the flowers delivered to my wife's work. After she got home late at night and I saw the sign. I was very disappointed. The bouquet was very beautiful, but it was very small. The size of the bouquet look nothing like the picture. And I even paid for the deluxe.

Date of experience: June 24, 2016
Frank s.
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Great value
June 24, 2016

Great value. Will be placing all my order here from now on.

Date of experience: June 24, 2016
Caleb H.
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It was good
June 24, 2016

It was good. Delivering flowers is ridiculously too expensive though.

Date of experience: June 23, 2016
Iag E.
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The site is great, but once i got to the funeral home i was highly disappointed. I thought it was going to be abit bigger. The flowers were beautiful but arrangement was too small.

Date of experience: June 23, 2016
India H.
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Expedited and still came after 5pm
June 24, 2016

Expedited and still came after 5pm. I called to track it and they placed delivered on the order a hour or so prior to her getting it at 5:13pm on saturday.

Date of experience: June 23, 2016
Jessica T.
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Quick & easy!
June 24, 2016

Quick & easy! Thanks!

Date of experience: June 23, 2016
Barbara S.
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Ordering was Quick & easy
June 24, 2016

Ordering was Quick & easy. Great selection!
I ordered expecting my purchase to be delivered the SAME DAY. It was important to have same day delivery. I ordered by noon & I was disappointed that they didn't arrive until the next day.

Date of experience: June 23, 2016
Raquel Y.
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Na
June 24, 2016

Na

Date of experience: June 23, 2016
Donna S.
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Ordering was easy, I look forward to good reviews on the product. I was told by recipient that the chocolate covered raspberries were delicious! Thank you for making my uncle's 80th birthday a bit happier!

Date of experience: June 23, 2016
Mike Z.
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Delivery was not made to department as noted
June 24, 2016

Delivery was not made to department as noted. Instead went shipping and receiving. Other than that, everything was great!

Date of experience: June 23, 2016
Lisa F.
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Not sure if I really needed to pay for an expedited morning delivery. You could just ask for a time of the service. Ordering two days prior, you should be able to get it there on time. I had issues before with a next day delivery. I have already sent a separate email of how disappointed I was with the flowers. Wilting flowers, holes in the bouquet, just looked absolutely shabby. I even paid to take the bouquet to a second level; and what was delivered shouldn't even be labeled a first level. Very very disappointed.

Date of experience: June 23, 2016
Barb a.
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I felt the arrangement looked very amateurish
June 24, 2016

I felt the arrangement looked very amateurish. I could have mage a prettier bouquet out of what they sent. Not sure what florist was used locally for the order.

Date of experience: June 23, 2016
Norma C.
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So far so good, the flowers was received as promised. Keep up the hood work.

Date of experience: June 23, 2016
Stephanie Z.
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I AM VERY UNSATISFIED WITH THE FLOWERS THAT WERE DELIVERED TO MY DAUGHTER FOR HER BIRTHDAY...NOT ONLY WERE THEY NOTHING LIKE THE PICTURE, WHICH IS WHAT I THOUGHT I WAS PAYING $59.00 FOR; BUT THEY WEREN'T EVEN FRESH FLOWERS...HALF OF THEM LOOKED LIKE THEY WERE DYING. I WILL NEVER USE YOUFLOWERS.COM AGAIN AND WILL TELL EVERYONE I KNOW TO NEVER USE THEM EITHER!

Date of experience: June 23, 2016
Barbara R.
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It's quick & easy & there are tons of choices
June 24, 2016

It's quick & easy & there are tons of choices

Date of experience: June 23, 2016
DAVID S.
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THE 20 PERCENT DISCOUNT WAS NOT CLEARLY INDICATED THAT IT WAS INCLUDED IN THE PRICE.

Date of experience: June 23, 2016
Cheryl b.
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I picked the florists choice, the only flower arrangement besides the one the family ordered was small and the worst funeral arrangement ever, it had Kelly green flowers and a Kelly green ribbon, if that's what I paid for its very embarrassing.

Date of experience: June 23, 2016