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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Keith G.
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Very nice and timely
June 28, 2016

Very nice and timely

Date of experience: June 28, 2016
Denise B.
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I got the delivery address and my billing address confused on one page, but I guess I figured it out correctly.

I was talking on the phone to my daughter as she drove up to her house and saw the flowers on the front porch. She had gotten a phone message they were there. She said the are beautiful. Thank You!

Date of experience: June 28, 2016
Denise C.
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My daughter was visiting the Mobile area during her birthday...this gift basket was a surprise from Rhode Island since we couldn't be together. Made Her Day!

Date of experience: June 28, 2016
Virginia
1 review
0 helpful votes
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Still not there...
June 28, 2016

Ordered and paid a premium for same day delivery 4 days ago... was promised it would be there yesterday with a note of apology. It wasn't. Was blown off today so far by customer service. Second birthday I have missed due to this company. Never again.

Date of experience: June 28, 2016
stephen c.
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W
June 28, 2016

W

Date of experience: June 28, 2016
Elena L.
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There isn't enough room for a long signature
June 28, 2016

There isn't enough room for a long signature. When I tried to put the signature in the message, the website demanded something in the signature section. Also the plant seemed a bit small.

Date of experience: June 27, 2016
Val N.
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Everything was good
June 28, 2016

Everything was good - thank you

Date of experience: June 27, 2016
Joey K.
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...
June 28, 2016

Date of experience: June 27, 2016
Trish C.
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Stress free process and spoke with great customer service rep to edit mailing address. He was extremely pleasant and pleasure to work with.

Date of experience: June 27, 2016
Kimberly R.
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The flowers were lovely my aunt did love it
June 28, 2016

The flowers were lovely my aunt did love it. However it was not received timely. But thanks for the service and response time

Date of experience: June 27, 2016
Tania R.
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Easy to order and great choices to order from
June 28, 2016

Easy to order and great choices to order from

Date of experience: June 27, 2016
Gail g.
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Both times it's been easy
June 28, 2016

Both times it's been easy

Date of experience: June 27, 2016
antonio c.
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I order these flowers to be delivered by noon
June 28, 2016

I order these flowers to be delivered by noon. At 1430 I called and spoke with a representative because the flowers had not yet been delivered. I explained to them that the recipient leaves at 1600 for the day. I was told that they would be at the location by 1530. It is now 1735 the recipient is gone for the day and the flowers just arrived.

Date of experience: June 27, 2016
DS F.
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I was pleased with the flowers that were delivered, and they were on time. The on-line experience in selecting and ordering the flowers was fine, but a $15 delivery fee is horrific and removes my motivation from ordering direct from a local florist.

Date of experience: June 27, 2016
Debbie B.
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The flower arrangement was absolutely perfect the colors the quality I could not have asked for more it was the very best experience I could ever imagine thank you so much for making it a very very nice arrangement little unique I know but it was perfect

Date of experience: June 27, 2016
Michael B.
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I paid $5 for before 12 noon delivery but they were not delivered until 2pm.

Date of experience: June 27, 2016
An H.
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Easy, quick service
June 28, 2016

Easy, quick service. Hoping the flowers will arrive looking fresh and lovley

Date of experience: June 27, 2016
denise m.
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Fine
June 28, 2016

Fine

Date of experience: June 27, 2016
Linda K.
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Flowers arrival late, and for deluxe spray was lacking the amount of white lilies, mostly white mum-like/ daisy like. I felt it should have more lilies. Thanks for checking on the delivery, they just showed up at the beginning of the service time.

Date of experience: June 27, 2016
Martha B.
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The person receiving the gift was very pleased.

Date of experience: June 27, 2016