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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jeannette D.
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Substitutions were made
October 1, 2020

Substitutions were made. They weren't the best. Customer service was great.

Date of experience: October 1, 2020
Larry N.
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I was contacted due to an issue with what I ordered was unable to be processed. Tony explained the situation, as well several possible solutions which ended with a different arrangement equaling in price what I had originally ordered, as well guaranteeing same day delivery. Ensuring that the transaction would go smoothly, I was placed on hold several times, with each step being fully explained to me. I was VERY impressed by Tony, and by the end of the transaction, I had no more questions. The delivery was even more impressive, as they made sure we received the arrangement (left on the porch). I received a phone call/voicemail, and the driver waited until the flowers were picked up before she left. My wife was VERY pleased with the flowers, for we were celebrating our 25th anniversary. What could have gone off the rails, turned out to be a great experience from start to finish. Thanks to all involved! Highly recommend!

Date of experience: October 1, 2020
Linda R.
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Didn't like the surprise high service charge
October 1, 2020

Didn't like the surprise high service charge. It makes hard to compare with compitition

Date of experience: October 1, 2020
Sister S.
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The people who received your delivery were extremely impressed with the presentation and quality of blooms. Thanks!

Date of experience: October 1, 2020
Douglas D.
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Very easy to navigate and purchase
October 1, 2020

Very easy to navigate and purchase. The delivery person was very nice too! Thank you very much.

Date of experience: October 1, 2020
Jonna A.
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This site had the best prices and easiest ordering

Date of experience: October 1, 2020
lois l.
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I like this site;I 've used it before
October 1, 2020

I like this site;I 've used it before.

Date of experience: October 1, 2020
Rose G.
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Had difficulty with website on my phone
October 1, 2020

Had difficulty with website on my phone. Had to use my office PC.

Date of experience: October 1, 2020
Gail T.
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Same day delivery option is great
October 1, 2020

Same day delivery option is great. Easy to place order. Reasonable pricing. Flowers were gorgeous!

Date of experience: October 1, 2020
Melinda G.
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Good choice.great variety
October 1, 2020

Good choice.great variety. Customized a vase and it came out better than the preview. Absolutely stunning

Date of experience: October 1, 2020
C S.
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Easy to order online
October 1, 2020

Easy to order online. Quickly located item and price. Very efficient to be able to place order using my Amazon sccount.

Date of experience: October 1, 2020
Patricia S.
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The flower arrangement was beautiful and arrived just in time for my friend's birthday party at the nursing home.

Date of experience: October 1, 2020
Becky X.
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Quick and easy to order
October 1, 2020

Quick and easy to order. My sister sent me pictures and it wasn't even close to what I ordered. This was for my mothers 86th birthday and I was disappointed.

Date of experience: September 30, 2020
Janet Z.
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The shipping and delivery charges are exorbitant! I hope the flower quality is good. My friends tell me the flowers are beautiful!

Date of experience: September 30, 2020
MITZI S.
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What I paid for and what I got did not match
October 1, 2020

What I paid for and what I got did not match.
The actual floral arrangement looked nothing like the picture online.

Date of experience: September 30, 2020
Kellie T.
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It looked like a lot more flowers then she actually recieved. I was kinda disappointed when I spent 60 dollars. But other then that service was great!

Date of experience: September 30, 2020
Olivia W.
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The peace lilies served their purpose and I was told they were absolutely beautiful. I appreciate the fast delivery time and professional service to my family in this time of mourning.

Date of experience: September 30, 2020
Li M.
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Good services
October 1, 2020

Good services

Date of experience: September 30, 2020
Maegan W.
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My girlfriend loved it!
October 1, 2020

My girlfriend loved it!

Date of experience: September 30, 2020
Tammy H.
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Easy!
October 1, 2020

Easy! Fast! Beautiful display

Date of experience: September 30, 2020