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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jacob H.
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Thru me off when I got a email saying my order was delivered but the recipient had not recieved yet. But she did revive them about an hour later and is super happy with them. Thank you and I defiantly will be ordering again.

Date of experience: July 23, 2016
Francine H.
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Seamless
July 23, 2016

Seamless. Our granddaughter is in military training so it was important to us that she receive what we ordered and on time...thank you

Date of experience: July 23, 2016
Natalie U.
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Out of two orders one was perfect & one had to have flower substituted.

Date of experience: July 23, 2016
Joelle J.
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The product was received and in a timely manner. I appreciate that - BUT it is NOT what I ordered. Similar, but NOT the same thing. The bouquet I saw online was FULL of flowers; it had at least 6 or more carnations, many, many beautiful yellow flowers. It was gorgeous. The one received had 4 carnations, a FEW yellow flowers, and MUCH blue/purple filler stuff. I am VERY, VERY disappointed to say the least! You should deliver what you advertise!

Date of experience: July 23, 2016
Keisha w.
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I hate it couldn't pick the 29.97 sense handling wad 15.oo more dollars

Date of experience: July 23, 2016
LeAnn R.
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Very nice bouquet, smaller than it looks in the picture. Overall, happy with the service

Date of experience: July 23, 2016
CMH B.
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My father was due to be discharged from the hospital on Friday, so I asked for delivery on Saturday. However, the flowers were delivered on Friday. Good news is that the florist recorded a voice mail message to confirm that the flowers were not harmed by being on the front porch in the heat. GREAT customer service! I will definitely be a repeat customer, and tell my friends about From You Flowers. Thanks for making my Dad smile!

Date of experience: July 23, 2016
Rosemary S.
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Easy‼
July 23, 2016

Easy‼

Date of experience: July 23, 2016
Carl M.
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Overall good experience
July 23, 2016

Overall good experience. Will use the service again.

Date of experience: July 23, 2016
Matthew S.
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$15 for handling and an additional $3 for same day delivery. That is not fair. Then my best friend receives her flowers and the card is completely misspelled, including her name! I have a picture if you'd like to see it!

Date of experience: July 23, 2016
Holly H.
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The recipient was quite surprised and happy with her package. The website is easy to use and the staff are very patient and helpful.

Date of experience: July 23, 2016
Tyler A.
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Delivery was a little earlier than I expected, but that's a good thing.

Date of experience: July 23, 2016
Janice M.
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Flowers were beautiful and came to the house quickly. Thanks you for helping me make a special 6 year old very happy on her birthday.

Date of experience: July 23, 2016
Sandy X.
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It was easy and a great selection
July 23, 2016

It was easy and a great selection. I am disappointed in the Service/Handling Fee. Way too high!

Date of experience: July 23, 2016
Candace N.
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I paid a good bit extra with handling fee for a GUARANTEED by noon delivery. However, we were at the funeral home after 1pm and the order had not yet arrived. The rep I spoke with on the phone was NOT helpful AT ALL and was quite RUDE in my opinion. I will CERTAINLY NEVER EVER do business with this company again EVER. This is a horrible experience and the lack of customer service I received and her basically calling me a liar I will be contacting the BBB for services paid for and not received. I completely understand that things happen, but the poorest customer service ever came from the rep on the other end of the phone KNOWING this was for a funeral service. It just makes me wonder what type of person could be so rude and heartless in such a difficult time for a family that is grieving!

Date of experience: July 23, 2016
Andrea T.
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The surprise service & handling at the end was not very welcome.

Date of experience: July 23, 2016
Bee B.
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Easy and deals stayed intact, unlike other flower sites that couldn't deliver at that price to that address. It had been marked as delivered before the delivery actually took place (reportedly got to the recipient 2 days later). Otherwise, she said they were beautiful and it was a good value.

Date of experience: July 23, 2016
Mark S.
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Would like to have been able to specify delivery information about hotel reservation name to make it easier.

Date of experience: July 23, 2016
John M.
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Website is very easy
July 23, 2016

Website is very easy - Will let you know about the flowers once delivered.flowers are beautiful

Date of experience: July 23, 2016
Scotton H.
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Quick, easy, and lots of choices
July 23, 2016

Quick, easy, and lots of choices.

Date of experience: July 23, 2016