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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marian R.
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A pleasure
July 25, 2016

A pleasure

Date of experience: July 25, 2016
Roger V.
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Picture of product did not display on order
July 25, 2016

Picture of product did not display on order. Also, trying to use PayPal was a problem! Attending the funeral I was never so embarrassed in all my life. The flower arrangement was so small (appeared to be larger in website picture). Will never purchase flowers on the internet again!

Date of experience: July 25, 2016
leticia C.
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It was a great arrangement but seemed very expensive. I don't think I'll do this again. I'd rather spend the money on something more interesting.

Date of experience: July 25, 2016
Walter V.
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Flower arrangement looked just like the picture on the website.

Date of experience: July 25, 2016
Mary J.
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Looks very nice, a bit pricey on the delivery charge considering it was in the same area. Expected a little bit sooner of a delivery time but overall a nice job.

Date of experience: July 25, 2016
Ervin B.
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Quick and easy order process
July 25, 2016

Quick and easy order process. There should be a special instructions section, to specify certain delivery details (time, location, etc.). Other than that it's an affordable and quality service; and made my lady's day. Thank You

Date of experience: July 25, 2016
Don C.
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Deliver as promise, great service, looking forthward to do business again in the future..

Date of experience: July 25, 2016
Murray P.
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Great service and products
July 25, 2016

Great service and products

Date of experience: July 25, 2016
Lindsay S.
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I ordered the "same day" flower service for a friend. I never heard from her so I figured she never received them. So I called in and they confirmed that they were not delivered. As compensation for the inconvenience they refunded the $3 same day shipping charge and said they would give me a credit for a future purchase. My friend received the flowers within 2 hours and sent a picture. The flowers look beautiful. I have not received the credit yet however, my overall experience was great. I know in every business, errors happen. Customer service was prompt and fair. The answering service is a little dull and lengthy but I look forward to ordering fromyouflowers again.

Date of experience: July 25, 2016
Josh G.
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Very good delivered on time
July 25, 2016

Very good delivered on time

Date of experience: July 25, 2016
Sheila B.
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Easy to order
July 25, 2016

Easy to order. User friendly site and WORKING. Can't say about delivery as I haven't gotten that far.

Date of experience: July 25, 2016
Scott A.
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All was delivered in a timely manner and the flowers were beautiful.

Date of experience: July 25, 2016
phillip m.
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Very happy with the timely delivery and good quality of the roses.It was for my daughter's birthday and she thought the roses were beautiful.

Date of experience: July 25, 2016
Jim W.
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Ok, until $15 processing fee
July 25, 2016

Ok, until $15 processing fee. Way too much and not up front

Date of experience: July 25, 2016
Tina m.
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I placed an order for next day delivery
July 25, 2016

I placed an order for next day delivery. The order did not show up the next day. They took 20% off and told me I would have it the next day by noon. I paid extra to have it delivered by noon. And it didn't show up till 3 o'clock in the afternoon. 27 hours late. So now I'm not very happy and no I will not be using your services again.

Date of experience: July 25, 2016
Irina W.
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Great service!
July 25, 2016

Great service!

Date of experience: July 25, 2016
Marilyn R.
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Another great experience with From You Flowers! Thank you

Date of experience: July 25, 2016
Tamika H.
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I like that the shipping fee was taken off because that was a lot!

Date of experience: July 25, 2016
Kaye H.
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Thought I was using a florist I'd used before
July 25, 2016

Thought I was using a florist I'd used before. The arrangement looks okay, but not as full as advertised. I'll use local next time.

Date of experience: July 25, 2016
Jason R.
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You're a great flower order company
July 25, 2016

You're a great flower order company

Date of experience: July 25, 2016