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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jean E.
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I was very happy with the ease of ordering with your company. My sister called me and was trilled with the flowers. She said they were beautiful, so thank you for your excellent service. I will use you again if the need occurs. Jean Emanuel Lake Havasu City, Az.

Date of experience: July 28, 2016
stephanie w.
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Price was high and flowers delivered did not include any blue flowers as pictured but were delivered quickly and were still beautiful.

Date of experience: July 28, 2016
Manuel C.
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Dudes
July 28, 2016

Dudes,

You need to show handling cost at the beginning of the shop! I felt both, cheated and forced to buy because of all of the steps towards shop check out.

-----

Same.

Date of experience: July 28, 2016
Karen D.
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The flower arrangement that was delivered to my mother in law looked nothing like the arrangement that I picked out online. Which is unfortunate since I was having them delivered because of the death of one of her very close friends and this arrangement was meant to brighten her day.

Date of experience: July 28, 2016
Kris M.
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Great I'll use for now on would love copouns
July 28, 2016

Great I'll use for now on would love copouns

Date of experience: July 28, 2016
Rafael E.
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I liked everything except the $14 handling fee surprise at the end. Kinda felt like "bait and switch". I almost canceled because of it

Date of experience: July 28, 2016
Mike U.
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Hit me with a $15 charge at the end of check out. I found this deceiving since you are a flower DELIVERY company.

Date of experience: July 28, 2016
Lynda M.
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Easy to order online!
July 28, 2016

Easy to order online! Flower and smiling cup is beautiful!

Both my clients was very happy with their flowers!

Thanks, Lynda Menge

Date of experience: July 28, 2016
Linda P.
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It was easy
July 28, 2016

It was easy. User friendly. Nice selection. I called her to make sure she received the flowers. She said they were really pretty. Thank you for making it so easy.

Date of experience: July 28, 2016
Ann K.
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Just wanted to make sure that I get free shipping FOREVER. If not, kindly disregard order. I am interested in obtaining free shipping for future orders. Kindly confirm. I was told by a gal in Customer Service that I would receive a code via email to get free shipping here on out. Thank you.

Date of experience: July 28, 2016
Tim H.
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I paid for the expedited 4 hour same day service but they arrived about 1 hour late. I was refunded the expedite and given a gift card for future purchase so Ibwill defiantly try them again. Flowers were really nice quality

Date of experience: July 28, 2016
Yolanda Y.
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My mother in law was beyond happy when she got home and her flowers were waiting for her to make her birthday more special...

Date of experience: July 28, 2016
Cindy D.
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Flowers were beautiful but arrived late
July 28, 2016

Flowers were beautiful but arrived late. I paid the extra for a before noon delivery. No one home when delivered flowers were left on front porch.

Date of experience: July 28, 2016
Kelsey X.
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Website is easy to use & delivery was on time
July 28, 2016

Website is easy to use & delivery was on time

Date of experience: July 28, 2016
brian X.
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Great service and arrived on time
July 28, 2016

Great service and arrived on time. No hassel, will use again!

Date of experience: July 28, 2016
Malcolm D.
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Based on the flowers I received, I expected them to be fuller and have more body. Some of the flowers were crushed and bent and weren't handled carefully.

Date of experience: July 28, 2016
Grace H.
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I am grateful for all considerations and courtesy.
I so appreciate the attention you pay; and you are concerned about making it right.
The recipient was very pleased. The flowers brought joy. Extend my gratitude to all participants.

Date of experience: July 28, 2016
Alex V.
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Muy buen servicio
July 28, 2016

Muy buen servicio. Gracias

Date of experience: July 28, 2016
M C.
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I ordered a same day delivery
July 28, 2016

I ordered a same day delivery. They couldn't find a local florist to deliver same day. For my troubles, they said they would upgrade my bouquet to make it fuller and attached an apology note for the delayed delivery. They bouquet didn't look upgraded to me...all they did is add a couple extra balloons and the rose petals looked wilted. Not very happy with service or promises.

Date of experience: July 28, 2016
Kenneth K.
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It went very well
July 28, 2016

It went very well

Date of experience: July 28, 2016