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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Melissa J.
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I forgot to order my sister's birthday gift until the morning of her birthday. I live in NY; she lives in PA. The flowers were ordered before 10am and arrived before 4 pm. She loved them. Thank you.

Date of experience: July 30, 2016
Stephen H.
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Surprised, it was very nice and less expensive, a bit smallish, but what I was looking for. Will order again. Thank you

Date of experience: July 30, 2016
Alice G.
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Always been a great experience when I use this site

Date of experience: July 30, 2016
Daniel B.
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The flowers were kind of ugly, to be honest
July 30, 2016

The flowers were kind of ugly, to be honest. Not at all similar to the picture on the website... won't be purchasing from this site again unless I am reimbursed and future deliveries are of better quality.

Date of experience: July 30, 2016
caroline T.
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If you could deliver today later instead of tomorrow would be awesome!

Date of experience: July 30, 2016
Joleene s.
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The service was way faster than I thought it would be. The flowers were beautiful and my mom was so happy. I would do this again in a heartbeat.

Date of experience: July 30, 2016
Linda G.
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20% discount was not applied as promised
July 30, 2016

20% discount was not applied as promised.

Date of experience: July 30, 2016
A H.
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The flower arrangement I saw online was amazing. However at the time of the delivery, when I saw the flower arrangement in person, it was indeed - disappointing. No vivid colors within the flowers as it appeared online. The flowers were nearly dead and it was an overall sad and dysfunctional arrangement. Definitely not worth the amount spent.

Date of experience: July 30, 2016
Briahn U.
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Great website great products!
July 30, 2016

Great website great products!

Date of experience: July 30, 2016
Dee U.
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Mom loved the flowers which were promptly delivered.

Date of experience: July 30, 2016
Kojo J.
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Arrangement was not as indicated in the picture. Also the extra handling fees were not disclosed prior to processing for payment.

Date of experience: July 30, 2016
Jennifer P.
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Very prompt and beautifully done
July 30, 2016

Very prompt and beautifully done.

Date of experience: July 30, 2016
Teresa H.
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The flowers were perfect!
July 30, 2016

The flowers were perfect!

Date of experience: July 30, 2016
Roger G.
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Ease of order was awesome
July 30, 2016

Ease of order was awesome. All the handling, shipping fees were on the pricy side. There was a guaranteed delivery time and it was not met. I received my order confirmation at 10 am with a 4 hour delivery guarantee. The flowers were delivered at 3:45 pm

Date of experience: July 30, 2016
Tammy F.
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My order was nothing like the order I ordered online. I want a refund. This is very embarrassing. I was expecting to send my daughter a nice floral arrangement and it was nothing like what I ordered. Half of them were wilted. None of the flowers were in there that were in the order I ordered.
I am very displeased. You do not do business this way. I want to know what your going to do to make this right.

Date of experience: July 30, 2016
Connie S.
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Very satisfied so far
July 30, 2016

Very satisfied so far. I always wait for feedback to ensure what I ordered is what was delivered - quality of flower arrangement critical!
The arrangement was small even though I upgraded to large. However the flowers were beautiful & full! The delivery service was horrible. They called the receipant and said they couldn't find the house. She provided directions. They told her they would be there within the hour. They didn't show up until 4 hours later.

Date of experience: July 30, 2016
Ron Q.
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The vendor did not follow instructions on the order. It was to be delivered to 6th floor Suite 605. And instead it was delivered to another building Suite 304. No one in the doctor's office knew it had been delivered. No one called me to ask me any questions.

Date of experience: July 30, 2016
Dustin S.
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I ordered at 830 in the morning and they arrived at 1130. Thank you for the print service! Job well done

Date of experience: July 30, 2016
bob r.
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Everything fine BUT it would be nicer if you stated the fees/handling charges BEFORE the customer is at the checkout function. Kind of sleazy, don't you think...
Bob

Date of experience: July 30, 2016
Rene H.
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Advertised no delivery charge
July 30, 2016

Advertised no delivery charge. Disguised as handling fee and others. Will not buy again! All the hidden fees a 31.00 order came to 68.00. Not a bargain

Date of experience: July 30, 2016