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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Barbara z.
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Easy to order
August 1, 2016

Easy to order. Variety of choices. Dependable service. Always use this company. Excellent communication,.appreciate the extras. Excellent service

Date of experience: August 1, 2016
Jessie J.
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The final product looks ok
August 1, 2016

The final product looks ok.

Date of experience: August 1, 2016
Liz O.
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Great experience, it was a surprise gift and he absolutely loved them!

Date of experience: August 1, 2016
North Carolina
1 review
0 helpful votes
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DO NOT ORDER FROM "fromyouflowers.com"
What is it with florists? I ordered some 1st anniversary flowers from "Fromyouflowers.com" for our friends to be delivered to the hotel where they were spending their honeymoon. I looked on line to see which bouquet I wanted to order and ordered "The Walk In The Sun" bouquet. It was priced at $39.99 with a special price of $34.99. However, when I called the 800 number, I was told the bouquet was $99.99. I questioned the sales person and she asked me to look at the site to make sure I was correct. I was on my cell phone and lost her during the call. I called back after looking at the site again to find the bouquet and it definitely was priced at $34.99. The man answering said I could only get that price if I had the code listed on the site. After I gave it to him, he asked if I would like to upgrade the bouquet to "Premium" which I did. I gave him the address it was to be delivered to along with a Happy Anniversary wish that I wanted to include. I gave him all of our contacts in case there should be any kind of issue. Within minutes our card was drafted and we got a confirmation on when it was going to be delivered. The weekend went by and we wondered how our friends liked the flowers. Their response: "What Flowers?" Seriously? So, I called to see what happened and was put on hold for approx. 10 minutes. When they finally picked up, they said they couldn't find a florist in their network who could deliver flowers to the hotel! NO CALL, TEXT OR E MAIL to let us know! They had all of our information and didn't get back to us but took our money! When I told her it was too late at this point to send flowers since it was for their anniversary, she said "I didn't know it was for a special occasion. The notes say "No card included." When I ordered, my husband and I wrote a long congratulations wish to send with the flowers. Then, customer service person actually had the nerve to ask if I would like our money back! REALLY? When I said yes, she put me on hold again for another 10 minutes! We'll see if we actually get our money back! Since I ordered this online, I am not sure of the physical address, but both addresses list the same 800 number!

Date of experience: August 1, 2016
Lorraine K.
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The flowers were shipped with no form of water and the outer petals of the roses were withered and dry.

Date of experience: August 1, 2016
dianne r.
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I have been ordering from you for awhile.always great. Thanks

Date of experience: August 1, 2016
JoAnn W.
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Excellent
August 1, 2016

Excellent. My Sister received the flowers a few hour after I placed the order, she the flowers were beautiful.
You made her day for me thank you.

Date of experience: August 1, 2016
Robert C.
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Nice selection, and easy to navigate web site
August 1, 2016

Nice selection, and easy to navigate web site.

Date of experience: August 1, 2016
RON R.
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Very satisfied
August 1, 2016

Very satisfied

Date of experience: August 1, 2016
Hawaii
1 review
0 helpful votes
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Bouquet for my wife's birthday was very skimpy and tiny. For $63 I expected something at least decent. I definitely won't be returning to this site!

Date of experience: August 1, 2016
Vickie B.
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Simple, no hassle ordering, Nice selection
August 1, 2016

Simple, no hassle ordering, Nice selection. My only complaint is that there was a fee $2 for same day delivery & a fee just under $15 for handling. At least there was a $7 credit for ordering through Google to go toward the unexpected fee. When I saw how nice the flowers were, I wasn't as upset about it, but it still seemed a little high.

Date of experience: August 1, 2016
Nixie M.
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Very pleased that you guys delivered to my aunt's door on a timely fashion. She was so happy and surprised! And that was the whole idea. Thank you!

Date of experience: August 1, 2016
MARY G.
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I ORDERED THIS ARRANGEMENT SENT TO ME, WANTING TO SEE QUALITY, AS I SEND FLOWERS TO OTHERS AND THEY HAVE SPOKEN VERY HIGHLY OF WHAT THEY RECEIVED. HOWEVER, THE HAMTRAMCK FLORAL SHOP THAT DELIVERED THESE FLOWER DID SO IN A VASE FAR TOO SMALL FOR THE ARRANGEMENT (ONLY 3"W WITH A 2-1/2 WIDE MOUTH - VERY SMALL) AND I HAD TO IMMEDIATELY FIND ANOTHER VASE IN MY HOME TO PUT THE ARRANGEMENT INTO SO THAT IT WOULD LIVE. SO THE FLOWERS DID NOT LOOK FULL LIKE THE PICTURE, DUE TO THE CHOICE OF VASE. ANY FLORIST WOULD KNOW NOT TO STUFF SO MANY FLOWERS INTO A TINY VASE. THEY'RE PRETTY, BUT I WAS PRETTY DISAPPOINTED IN WHAT CAME THIS TIME.

Date of experience: August 1, 2016
Marshall W.
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The overall experience was good
August 1, 2016

The overall experience was good. Easy to navigate

Date of experience: August 1, 2016
Jeanette R.
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All went well and ordering was easy
August 1, 2016

All went well and ordering was easy.

Date of experience: August 1, 2016
charlie L.
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I paid extra to have the flowers delivered within 4 hours for a specific reason. I ordered at 10am. Flowers were delivered after 3pm. Our offices closed at 3pm on Friday, so they sat over the weekend. Very disappointed that I paid extra and services were not met. The flowers look very droopy too, that could be because they sat all weekend, but I will never know. Not sure how likely I would be to recommend to others.

Date of experience: August 1, 2016
Kristi S.
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I had flowers sent to a friend, she didn't tell me anything about the flowers so I have no response to how they looked.

Date of experience: August 1, 2016
Karen C.
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Ribbon was shown on the purchase picture but wasn't on the actual product.

On the good side, the flowers appear to be REALLY good quality.

Date of experience: August 1, 2016
Marilyn P.
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The delivery fee and extras really add up, which makes it not so affordable ($20 on top of the cost of the flowers?). The recipients were pleased, but the arrangement looked nothing like what I expected.

Date of experience: August 1, 2016
Karla W.
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We ordered flowers for our mother in the hospital, she received them and said they were beautiful and brightened up her room.

Date of experience: August 1, 2016