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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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John Q.
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Very efficient
August 14, 2016

Very efficient

Date of experience: August 14, 2016
Arthur W.
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There Good...
August 14, 2016

There Good...

Date of experience: August 14, 2016
Virginia S.
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So far, easy to order, good web site, and a Sunday delivery, as recipient won't be at this address until Sunday. Fair price and a secure website. Flowers del on Sat., luckily recipient was home. Flowers did not look anything like what was ordered. I ordered the better bouquet, that showed very full, flowers delivered were very small, only saw 2 lilies, maybe 2 roses. Very dissapointed. Paid for a fuller bouquet and got a very small bouquet, will not be inclined to use your service again. If I knew the local florist's name, I would never have them do another flower gift. Next time I will go with FTD.

Date of experience: August 14, 2016
Stephanie A.
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Beautiful flowers but late
August 14, 2016

Beautiful flowers but late. Received expedited fee refund. Called customer service twice. Was on hold forever but their tones were very rude and acted like i was bothering them. Need more customer service training

Date of experience: August 14, 2016
michael s.
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Very good
August 14, 2016

Very good

Date of experience: August 14, 2016
Patricia L.
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My daughter was thrilled with the delivery!
August 14, 2016

My daughter was thrilled with the delivery!

Date of experience: August 14, 2016
Anne L.
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So
August 14, 2016

So. Another order! Asked that it be delivered last Wednesday the 10th of August! And it was NOT!

So. After blaming UPS on the screwed up delivery.( maybe they screwed up too). Flowers were delivered WHEN NO ONE WAS HOME!

Hopefully, a brand new delivery will be handled Tuesday the 16th! I REALLY HOPE SO. Keep hope alive!

Anne Lincoln Curtis

Date of experience: August 14, 2016
Dino N.
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Easy to find nice flowers
August 14, 2016

Easy to find nice flowers

Date of experience: August 14, 2016
Kim N.
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What my friend received...
August 14, 2016

What my friend received...was pitiful! I am extremely disappointed thre are NOT 50.00 worth of flowed here I can't believe this is what She received. It is NOT as advertised. I was extremely embarrassed by it. I called customer service right away and they are going to have another delivery made with an updraft and exchange it today. If it is not satisfactory I will be following up again.

Date of experience: August 14, 2016
Amy W.
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I paid a total of $62 with a ten dollar coupon
August 14, 2016

I paid a total of $62 with a ten dollar coupon. Altho it is pretty, this doesn't look like s $72 arrangement.

Date of experience: August 14, 2016
Kathie N.
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I ordered same-day delivery to family members across country on a Saturday and they received it. They were very pleased with the fruit basket.

Date of experience: August 14, 2016
carrie A.
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Couldnt put my 20% code off, you all screwed up and delivered a DAY EARLY... your lucky the person was at the site of delivery a day early. NOT HAPPY AT ALL ABOUT THAT! The point of giving a delivery date is for it to BE DELIVERED ON THAT DATE!

Date of experience: August 14, 2016
Andrea R.
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Good price, good delivery on time
August 14, 2016

Good price, good delivery on time. I haven't seen the flowers but my daughter in law said they were beautiful.

Date of experience: August 14, 2016
Trey L.
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Add option to change delivery zip code during address input.

Date of experience: August 14, 2016
Jaimee D.
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My mom is in the hospital and I am states away
August 14, 2016

My mom is in the hospital and I am states away. So I wanted to send her flowers. I came across this company and decided to give them a try. I am very happy with my purchase and how fast the delivery was. My mom said the flowers are gorgeous which makes me so happy. I will definitely be using From You Flowers again.

Date of experience: August 14, 2016
Adrienne S.
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Very easy to purchase from overseas
August 14, 2016

Very easy to purchase from overseas

Date of experience: August 14, 2016
Richard T.
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Fast & easy!
August 14, 2016

Fast & easy! Good product.

Date of experience: August 14, 2016
Massachusetts
1 review
2 helpful votes
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I did a next day delivery for a delivery day on a Friday. That day nothing was delivered, I called and asked what happened and they said the florist made an "attempt" but couldn't deliver because there was no one there to sign. They offered me an asap delivery the next day (Saturday) and nothing was delivered. I called and waited 40 minutes on the phone I'm getting a refund and I cancelled my order. I should have read reviews before I went through them!

Date of experience: August 14, 2016
marilyn G.
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Just what i needed
August 14, 2016

Just what i needed

Date of experience: August 14, 2016
tarteeljazialsaleh C.
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Amazing
August 14, 2016

Amazing

Date of experience: August 14, 2016