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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Meagan B.
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I ordered flowers for my mothers birthday and I am not in the country so I didn't get to see the arrangement in person. My mother didn't not receive her flowers on the day scheduled, they were a day late but I trust that the company has tried to solve the issue. Overall, the website is very easy to navigate. The selection of different arrangements is a good variety.

Date of experience: September 9, 2016
Gabriel Z.
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Website east to use
September 9, 2016

Website east to use. I was told the flowers ordered were lovely.

Date of experience: September 9, 2016
Walter L.
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The address column do sent hold all of the sender or recipient address if it's a business with a long street name or suite

Date of experience: September 9, 2016
Justin L.
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Shopping was great the reviews were helpful
September 9, 2016

Shopping was great the reviews were helpful. Wish the advertised picture went with the advertised price. Hope the delivery is as smooth as the ordering process.

Date of experience: September 9, 2016
Norma M.
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I have a credit that I was not allowed to use because of an automatic discount on my statement. I understand not using two promos, but I did not choose.

Date of experience: September 8, 2016
Uthaiwan I.
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Good shopping, but annoying with the postcode i have to change many time, first time i have order with your company. The price was good! But the service (delivery) was bad, my order to my mom who after operations because im far away and i hope the first thing she saw that my flower but it not happen :( but nevermind atleast customer service take an action on it, finally my flower delivered!

Date of experience: September 8, 2016
Kara O.
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Thank you for being so easy to use!
September 9, 2016

Thank you for being so easy to use! I did like the flow of your website. Unfortunately, the bouquet we ordered along with a teddy bear and ballon, we paid almost $90 and were so disappointed with the actual bouquet. It was extremely small and didn't look as though I t was professionally put together. For that I am not sure if I will order again. :(

Date of experience: September 8, 2016
Courtney V.
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Lots of selection and the prices are great!
September 9, 2016

Lots of selection and the prices are great!

Date of experience: September 8, 2016
Leslie F.
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Arrived the next day early as promised
September 9, 2016

Arrived the next day early as promised. Very impressed! Totally exceeded my expectations. Will definitely order again. Thank you

Date of experience: September 8, 2016
Jenny B.
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I was so nervous about ordering flowers online
September 9, 2016

I was so nervous about ordering flowers online. I have always had bad experiences, and I just stopped doing it all together for years. But this time everything went great! My mom got her flowers right on time. She sent me a picture, and they looked very nice!

Date of experience: September 8, 2016
Andrea S.
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The flowers were delivered very quickly the day I ordered them, which was great! But...when i saw a photo of the flowers that were delivered I was very upset! They looked nothing like the ones i ordered! They were horrible, cheap looking, and like 1/2 the amount of flowers in the arrangement! I was embarrassed! I called to complain n was on hold for 36 minutes before hanging up!, I followed up with an email to see about a refund or another arrangement to gd sent but I heard nothing from the company, my next step is to call the Brooksvilie Florudt in Brooksvilie Fla and complain

Date of experience: September 8, 2016
Vickie R.
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I was Not at all satisfied with the delivery time
September 9, 2016

I was Not at all satisfied with the delivery time. It was promised between 9-5. In fact I ordered flowers to be sent to my elderly mom for her birthday and I told her they would've delivered between 9-5. The flowers did Not show up until 7:20 pm! I'm not really sure yet if I will order from y'all again. Thank you

Date of experience: September 8, 2016
Lynn J.
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Sent to my mom for her birthday
September 9, 2016

Sent to my mom for her birthday. She absolutely loved them!

Date of experience: September 8, 2016
YVONNE M.
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It was a great experience to shop with you and send the flower to my niece in the USA
I live in Mexico and sometimes is difficult to send things from another country

Date of experience: September 8, 2016
Tana H.
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The wrong thing was sent on the wrong day!
September 9, 2016

The wrong thing was sent on the wrong day! I Will never recommend you to anyone!

Date of experience: September 8, 2016
Katherine R.
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Handling is more expensive than thought
September 9, 2016

Handling is more expensive than thought

Date of experience: September 8, 2016
Carol G.
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The receivers were happy w/ the arrangement and that is what matters to me!

Date of experience: September 8, 2016
chris K.
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It was easy to move around the site and buy what I wanted. It was delivered on the day that it was suppose to be. The person that I bought it for was very happy.

Date of experience: September 8, 2016
muriel a.
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Easy to navigate
September 9, 2016

Easy to navigate. No complaints.

Date of experience: September 8, 2016
Cynthia W.
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The tulips were half dead
September 9, 2016

The tulips were half dead. Flower heads broken off. Yellow leaves. Tulip petals perked off
Absolutely disgusting. What an embarrassment to send flowers and then be shown what they look like

Date of experience: September 8, 2016