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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Charles E.
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I found it simple to navigate and the prices were great. My daughter really enjoyed the flowers and extras that came with the other.

Date of experience: September 17, 2016
Karla S.
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It was easy to check out and time reliable
September 18, 2016

It was easy to check out and time reliable

Date of experience: September 17, 2016
F Q.
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I ordered a gift basket for a sick friend and needed it delivered that same day. They delivered that same day within hours like they said they would and the basket was big and worth the price.

Date of experience: September 17, 2016
Chris D.
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First time sending flowers to my daughter while she was in San Francisco. Order process and flowers were great. Excellent job

Date of experience: September 17, 2016
Chantell B.
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You never disappoint!
September 18, 2016

You never disappoint!

Date of experience: September 17, 2016
Lewis K.
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"Service and Handling" charges should be stated early on and not suddenly appear just before the order is placed. I went ahead and placed the order because I had entered all the information... but it feels like bait and switch. Not good for repeat business. Customer Service is terrible! I called and heard "your call is very important to us" at least 25 times. Then tried to email Customer Service & was told a response would follow within one hour. They never got back to me at all. Only delivery notification.

Date of experience: September 17, 2016
Sharon M.
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Awesome experience
September 18, 2016

Awesome experience. Very easy ordering online and actual flower arrangement totally matched the picture in the ad. Beautiful. Delivered same day and on time. Great follow up to let me know flowers had been delivered. Will definitely order from you again. Thanks so much!

Date of experience: September 17, 2016
John V.
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First time I order flowers online and it is the most expensive gift I've ever bought. I will never buy again unless they get more affordable. I just have no option but to buy it at this time.

Date of experience: September 17, 2016
Cheryl H.
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Love the free shipping today
September 18, 2016

Love the free shipping today. It's what prompted me to place an order.

Date of experience: September 17, 2016
Diane M.
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The added expenses were a little "over the board" considering the original price for the flowers, etc., but the delivery and the flowers & balloon were very happily received!

Date of experience: September 17, 2016
Lynnette X.
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So far so good, thx!
September 18, 2016

So far so good, thx!

Date of experience: September 17, 2016
Tramp J.
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Thank you the flowers and bear were delivered on time and in tact. She loved them.

Date of experience: September 17, 2016
Mindy W.
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Quick and easy!
September 18, 2016

Quick and easy! Flowers were beautiful!

Date of experience: September 17, 2016
Elson M.
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Good but put the "service fee" up front please not sneak it in at checkout.

Date of experience: September 17, 2016
Heather S.
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The flowers shown when I ordered online were mostly orange & yellow however my friend received mostly pink but no orange flowers.

Date of experience: September 17, 2016
Anna Z.
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Say something about the service fee before the final checkout page

Date of experience: September 17, 2016
Gwendolyn M.
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So far, so good
September 17, 2016

So far, so good. Will determine more when product is delivered. Very pleased with the attention paid to the order and the delivery. The arrangement was fresh and just what we expected.

Date of experience: September 17, 2016
Thomas I.
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Nice flowers..
September 17, 2016

Nice flowers..

Date of experience: September 17, 2016
Ray I.
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All the best things you can expect from an online shop and they even exceed my expectation. Been a costumer for a long time and still continue.

Date of experience: September 17, 2016
Denisa D.
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The flowers arrive fresh and arranged perfectly
September 17, 2016

The flowers arrive fresh and arranged perfectly. Upping from the regular size to either of the upgrades makes the arrangement look stunning.

Date of experience: September 17, 2016