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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rick T.
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Quick and easy to order flowers at the last minute!
September 30, 2016

Quick and easy to order flowers at the last minute!

Date of experience: September 30, 2016
davidson S.
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Is okay, I sent it to someone so I have less to say
September 30, 2016

Is okay, I sent it to someone so I have less to say

Date of experience: September 30, 2016
Andrew F.
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My experience was great!
September 30, 2016

My experience was great! Thanks!

Date of experience: September 30, 2016
Dorothy S.
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Very timely delivery, my party was very pleased with the basket of goodies!

Date of experience: September 30, 2016
Carlos A.
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I strongly feel that I overpaid for the flowers
September 30, 2016

I strongly feel that I overpaid for the flowers. I upgraded to deluxe and was surprise to see the arrangement was small. Very disappointed that the card was handwritten, I believe that you should type the messages in the card. Overall I would not be ordering flowers from your company.

Date of experience: September 30, 2016
Traci L.
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User friendly, a little pricey
September 30, 2016

User friendly, a little pricey

Date of experience: September 30, 2016
nicole n.
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Paid for same day delivery and was told there was a mixup it would be for the following day when I needed them that exact day, but so far they told me I would get 10% back plus delivery fee back still waiting on that

Date of experience: September 30, 2016
Bonita A.
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Easy experience
September 30, 2016

Easy experience

Date of experience: September 30, 2016
LaShawn W.
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I loved it!
September 30, 2016

I loved it!

Date of experience: September 30, 2016
nick M.
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Quick and easy
September 30, 2016

Quick and easy. As long as the flowers delivered look like those in the online picture, I will be very satisfied.

Flowers were delivered a day late. I would like a refund of the "same day delivery" fee that I paid.

Date of experience: September 30, 2016
Joe Q.
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I paid extra for the premium level of roses that showed up looking like the discount level. The pictures on the website are highly deceiving. Especially the picture of one dozen long stem red roses which actually depicts 13 roses.

Date of experience: September 30, 2016
Katie M.
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Exactly what I wanted for the price I wanted to spend!

Date of experience: September 30, 2016
Camille H.
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Na
September 30, 2016

Na

Date of experience: September 30, 2016
KAREN Z.
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I had to cancel the order and reorder to get the free shipping because It gave me the 8 dollar discount for being a returned customer. The lady at customer service said I could only get either or the 8 dollars off or the 14.99 free shipping. For one the free shipping was an offer which whoever receives the offer should get it, the 8.00 off was for being a good customer. I don't think it should be an either or situation. So I cancelled the first order and replaced the order over the phone to get the free shipping. The day the flowers were suppose to arrive they didn't - I called in and they said the local florist thought both orders were cancelled so my friend did not receive the flowers until a day after her birthday - not happy about that.

Date of experience: September 30, 2016
SJ M.
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Easy to navigate site
September 30, 2016

Easy to navigate site. Prices a little on the high side for me - but overall o.k.

Date of experience: September 30, 2016
Vinh P.
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I didn't received the same day delivery as advertised

Date of experience: September 30, 2016
Denise S.
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Quick Service
September 30, 2016

Quick Service. Like the same day shipping

Date of experience: September 30, 2016
Dorothy E.
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Very satisfied with services
September 30, 2016

Very satisfied with services.

Date of experience: September 30, 2016
Tami Y.
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The Reece's bouquet was a gift for our daughters 23rd birthday. She absolutely loved it! It was the perfect gift and she posted and sent pictures of it everywhere! Great idea for the sweet tooth in your life!

Date of experience: September 30, 2016
Michael H.
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Great Service and Quality Flowers
September 30, 2016

Great Service and Quality Flowers

Date of experience: September 30, 2016