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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice, quick and easy, tons of options
These were a surprise for someone and the arrangement arrived on time. The ordering process was easy and although the price was a little higher than I intended to pay, they ended up being a great value. The flowers were gorgeous and the surprise was executed flawlessly.
The arrangements were beautiful and affordable. I did not receive my order on time and I wrote customer care twice and the told me it had been delivered, so I called the next day and the representative told me that it had not been delivered and that it would be delivered that day. I just didn't appreciate being lied to.
First time customer
Site was helpful, all tho my flowers were partially dead.
The flowers were a huge hit. They were very vibrant and full of color. Very healthy looking. The were delivered quickly and well packaged. I would highly recommend them. I settled on them after shopping around at other sites and finding the same flowers for double and sometimes triple more than on here. I was also reluctant to use a local florist after reading lots of terrible reviews of different ones.
Very customer friendly site!
My 20%off i had at beginning went away as i continued through cart.
Also be ware of service free on top of upfront price.
Good prices and easy processes.
The flowers were fresh and pretty but the photo my mom sent showed only 2 roses and much more filler than the photo I chose from on the website, especially since I upgraded from the basic arrangement.
They were delivered very quickly, which we appreciated.
Wish I could have gotten a conformation email of my order.
Did online, very easy and quick
You might want to have something on here that indicates that the person who ordered was not the recipient.
She called to say thank you. She sounds so happy. Wonderful job.
Delivery charge is high. However, the delivery person made a big effort to sing 'Happy Birthday' to my 90 year old friend and make the delivery very special.
Easy and fast
So far so good, have to wait to see how they'll look. My friend loved them
The order was delivered very promptly and as expected. The vase was very useful as my friend was on holiday so wouldn't have one with her. She was delighted with the flowers!
I had to cancel my first order because when trying to change my payment details, it somehow submitted the order. I wasn't logged in so I couldn't see how to cancel my order, but I emailed FYF immediately asking them to cancel it (through the order tracker form and the customer feedback form), and they did so promptly. Thank you!
When I placed my second order, I was given a handling fee of $14.99. This seems expensive, which is why I have rated my satisfaction with the overall price as low. I think it would be useful to know this price earlier on as then I would search for less expensive flowers to keep the overall cost down. UK buyers - be careful when using PayPal to charge you in pounds for a dollar transaction, as apparently there can be high exchange rates and a sizeable fee. It might be better to get PayPal to charge you in dollars and then your bank will do the currency exchange and charge the fee (though this might still be expensive). I hadn't thought about it before but when searching 'Paypal exchange fee avoid' I found some advice - in the end my friend paid for me on her US credit card.
Hope that helps! Thank you FYF for sorting out the cancellation, and the swift delivery of the beautiful flowers!
Thank you for your service and the beautiful bouquets delivered to my mother. It would have been nice if they were a bit fuller but she was happy to receive the flowers. Thanks again :)
The bouquet was delivered to a wrong address
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members