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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ronald F.
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Paid almost $60 for something I could've gotten for $20. The bouquet was nothing like expected

Date of experience: October 9, 2016
Joni S.
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The flowers were beautiful
October 9, 2016

The flowers were beautiful. The only surprise was that they were delivered on Friday, instead of on my aunt's birthday, which was Saturday.

Date of experience: October 9, 2016
Ashley A.
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Thank you for calling me and verifying if I was comfortable to let the recipient know I sent flowers

Date of experience: October 9, 2016
Jo A.
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I received a sweet call reminding me of not forgetting my sister's B.day, by one of your employees. Please keep doing this. I would have never found you, so thanks for the call! Have a beautiful autumn.

Date of experience: October 9, 2016
Paula C.
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Was not in a basket as pictured
October 9, 2016

Was not in a basket as pictured. Vase was cheesey

Date of experience: October 9, 2016
Stephen C.
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Visiting Colorado Springs from Texas to see my fiance and thought to get her flowers before I left. I guess we do it different in Texas. The size of the arrangement was not in line with price. Very disappointed in the flowers although she was happy.

Date of experience: October 9, 2016
Hayden N.
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I have never used the site before but they did deliver on time. A little expensive but really good service.

Date of experience: October 9, 2016
Ms L.
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I find it fascinating that this survey won't let me fill in the questions above regarding me experience. I have received flowers from Proflowers on many occasions and they were beautiful. I tried ordering online, experienced a problem and received EXCELLENT & PROFESSIONAL service from Andrea. Unfortunately, I was horrified at the arrangement my daughter received for her birthday. I called to complain and the representative tried to assist but when i asked for a manager several times my call was never transferred. The pictures online are VERY deceiving and are used to rope you in. I wanted another bouquet sent but was offered a percentage off my order and a gift card towards a future purchase. The only thing i wanted was something to resemble the picture I viewed online. Proflowers refused to provide the name of the florist so i could contact them directly. My daughter was able to retrieve the # from the card and i contacted them myself. The owner Oscar was extremely apologetic and Citiflowers delievered an exquisite replacement bouquet the next day free of charge. In the future i will deal directly with the florist. My very strong suggestion to Proflowers is to NOT place a picture online when it says 'florist choice' and to not offer a color palette option...that way your customers special day will remain special because there will be no expectations.

Date of experience: October 9, 2016
Melissa D.
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Not overly impressed
October 9, 2016

Not overly impressed

Date of experience: October 9, 2016
keith n.
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Thank you very much she loved the flowers, they truly made her day^.^

Date of experience: October 9, 2016
Magda P.
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Love it, beautiful choices and not to pricey
October 9, 2016

Love it, beautiful choices and not to pricey.

Date of experience: October 8, 2016
Leonardo D.
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AAAAA+++++++
October 9, 2016

AAAAA+++++++

Date of experience: October 8, 2016
karri M.
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The recipient of the flowers we sent, posted a picture on facebook to thank us. The flowers she received did not look like the flowers we ordered. Half of the vase was filled with green leaves. The flowers we choose to send, from the picture on your website, were all white. No green "fillers" were in the represented picture. Also the vase was different. It was disappointing since the look we were going for was an all white presentation.

Date of experience: October 8, 2016
deb h.
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Beautiful flowers, reasonable delivery charge, handling charge was high.

Date of experience: October 8, 2016
Marissa A.
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Beautiful Arrangments
October 9, 2016

Beautiful Arrangments

Date of experience: October 8, 2016
Marie W.
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A wide variety of baskets
October 9, 2016

A wide variety of baskets
My son says it's good.

Date of experience: October 8, 2016
Wanda G.
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Everything went just fine
October 9, 2016

Everything went just fine. Thanks

Date of experience: October 8, 2016
Dawn F.
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I ordered the premium flowers for the extra large and it was on the small side I wasn't very happy about paying for a large bouquet and getting a small.

Date of experience: October 8, 2016
Vickie L.
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The only complaint I have is that the actual bouquet that was delivered looked a bit smaller than I expected it to. I upgraded from the $29.99 to the $39.99 order, assuming the bouquet would be a little fuller. It actually didn't look as full as the one pictured on your site for $29.99.

Date of experience: October 8, 2016
Candice g.
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Didnt like the fact that the roses where not delivered by florist

Date of experience: October 8, 2016