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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brandon N.
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My mother loved the flowers I sent her for her birthday. She said the were fresh and very fragrant.
My experience was a good one but I feel the price was a little high.

Date of experience: November 1, 2016
Chase W.
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Just as described and flowers looked amazing!
November 1, 2016

Just as described and flowers looked amazing!

Date of experience: November 1, 2016
Julia G.
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The flowers are recieved in a very bad condition: flowers and leaves showing brown spots, loosing blossoms, dried up.
Not really convinced to order *******@fromyouflowers.com

Date of experience: November 1, 2016
Michelle H.
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It was grea, but the flowers were not as pretty as the picture

Date of experience: November 1, 2016
Yvonne D.
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Super quick..
November 1, 2016

Super quick. Great selection. Lots of goodies and my boyfriend loved it. It was in the cutest basket also..

Date of experience: November 1, 2016
Ronnie R.
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Easy and Quick, just the way I like it
November 1, 2016

Easy and Quick, just the way I like it.

Date of experience: November 1, 2016
Debby R.
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SO FRUSTRATING when you think it is a same day item after going through entire ordering process in the morning only to learn in the afternoon when it's too late to get same day elsewhere that they can't find anyone to do it. Would rather have them be certain and not offer same day than for gift not to arrive on time even if gift upgraded. Product quality is very important but timing is equally important most times.

Date of experience: November 1, 2016
Priscilla K.
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Saved my procrasting a@@
November 1, 2016

Saved my procrasting a@@

Date of experience: November 1, 2016
Nick X.
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Easy to navigate and the overall process from order to payment, in addition great variety available. Very good customer support.

The downsides were that was not possible to check the status of the order (showing that there is no information about it) and the waiting time to contact Customer support.

Date of experience: November 1, 2016
Brenda H.
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Very easy to order
November 1, 2016

Very easy to order. Good selection and prices. Delivered on time.

Date of experience: November 1, 2016
ronald g.
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My wife was very pleased
November 1, 2016

My wife was very pleased.

Date of experience: November 1, 2016
Janet Z.
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The order process was quick
November 1, 2016

The order process was quick - but the product received...yuck! Very unhappy with the 'Florist's Choice'. :( This was for a co-workers birthday and they look like a joke. The only way I would consider ordering again is if a new beautiful replacement were to be sent. IF any of the other examples/photos shown were sent I would be ok with the price. But there was no color coordination at all, again, yuck. Very disappointed.

Date of experience: November 1, 2016
Greg M.
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My mother loves the flowers, said they were beautiful.

Date of experience: November 1, 2016
Jim M.
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...
November 1, 2016

Date of experience: November 1, 2016
Janet W.
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This site was recommended to me by a friend!
November 1, 2016

This site was recommended to me by a friend!

Date of experience: November 1, 2016
John E.
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Your web site needs more contrast on verification letters

Date of experience: November 1, 2016
mari a.
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I placed 3 orders
November 1, 2016

I placed 3 orders. The one order was supposed to be in a white metal container with flowering plants. The picture the recipient sent me was all greenery in a pot?!? Now I wonder what the other 2 orders looked like.

Date of experience: November 1, 2016
Richard F.
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Delivery was extremely late, and was on hold for 1 hr

Date of experience: November 1, 2016
Taylorae C.
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Easy, simple, thank you!
November 1, 2016

Easy, simple, thank you!

Date of experience: November 1, 2016
ROBYN B.
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EASY AND FAST BEAUTIFUL SELECTIONS
November 1, 2016

EASY AND FAST BEAUTIFUL SELECTIONS

Date of experience: November 1, 2016