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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Vinnie A.
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My fiancé loved them!
November 2, 2016

My fiancé loved them!

Date of experience: November 2, 2016
Denise E.
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Excellent!
November 2, 2016

Excellent! I received an e-mail that the flowers were delivered, but I did not actually speak with the person who received the flowers. I am assuming they were delivered and the arrangement was beautiful.

Date of experience: November 2, 2016
Mary G.
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I've used your site reliably in the past and have been very pleased. Unfortunately, I encountered a problem with the message transmission that was delivered to the beloved, bereaved family member who experienced a sudden and tragic loss. The concluding portion of a condolence message we struggled to draft was abruptly suspended so that the recipient was unable to ascertain who sent the sympathy plant (part of our sympathy message, our affectionate closing, as well as our names were omitted from the card she received with our plant). That came as a shock because the order confirmation received by email conveyed a complete, unadulterated message we intended to send it. FromYouFlowers.com was dutiful in following up to confirm that status of the delivery as we'd requested and conveyed our sentiments to our loved one by phone. Customer Service offered us a credit towards a future purchase and, because we've had good experiences in the past, feel comfortable using this service one again. I'd recommend taking advantage of ForYouFlowers.com's offer to assure that your delivery is confirmed each and every time. I've rarely took advantage of this step but I'm certainly glad I did given the sensitive occasion.

Date of experience: November 2, 2016
Laura N.
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Vgh
November 2, 2016

Vgh

Date of experience: November 2, 2016
Solorio C.
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I paid for the larger more expensive bouquet and I don't think that the upgrade was worth the money.

Date of experience: November 2, 2016
Amparito P.
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Easy and fast to use
November 2, 2016

Easy and fast to use. I am completely satisfied with this website

Date of experience: November 2, 2016
Renee I.
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I would like to see the photos of all of the options. I also would like to have the CART icon larger.
My mom loved the flowers.

Date of experience: November 2, 2016
Anne E.
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Site easy to use
November 2, 2016

Site easy to use. Great customer service. Ordered twice. First order substituted but also nice. Just without grapes and different basket but cute. Gave discount on second order (which is perfect).

Date of experience: November 2, 2016
Ronald G.
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My girlfriend loves them and I am very happy with the service...thank you

Date of experience: November 2, 2016
Aaron K.
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Good product
November 2, 2016

Good product.

Date of experience: November 2, 2016
Rachel F.
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Was shopping for my sister's birthday and she said she like lilies. The arrangements are beautiful.

Date of experience: November 2, 2016
Margaret Z.
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Flowers where matching my order, deliveey was smooth and before specified time, which in my case was good.
Receipient very happy with delivery
Great jiob
Thank you,
Margaret

Date of experience: November 2, 2016
Kristian Y.
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She said they were perfect so I'll take her word for it

Date of experience: November 2, 2016
Benny P.
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Selection was great
November 2, 2016

Selection was great. Pricing was great. Delivery time was excellent. Flowers look awesome. Thank you.

Date of experience: November 2, 2016
Katie P.
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Very easy and quick!
November 2, 2016

Very easy and quick!

Date of experience: November 2, 2016
mike a.
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This is the first time I used this site and I hope the floral arrangement will be a delight to this person.

Date of experience: November 2, 2016
Alvin V.
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Flowers were a bit skimpy for the price
November 2, 2016

Flowers were a bit skimpy for the price

Date of experience: November 2, 2016
James J.
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Didn't like the fact that you charged more to deliver a product that you're selling that should be a given

Date of experience: November 2, 2016
Teri H.
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The $15 handling fee was an unwelcome surprise
November 2, 2016

The $15 handling fee was an unwelcome surprise. Recipient sent me a picture. Much smaller than I expected. Nice looking basket though. Paid for same day delivery, but wasn't received until office was mainly closed for the day.

Date of experience: November 2, 2016
Connie F.
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I sent an arrangement to my friend.It looked beautiful and much bigger than expected!

Date of experience: November 2, 2016