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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nick Y.
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Was delayed by one day, but I was late and on the other side of the world. All understandable. Great service.

Date of experience: June 17, 2020
Christiane W.
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We appreciated the contact-free delivery!
June 17, 2020

We appreciated the contact-free delivery! My daughter loved her birthday surprise.

Date of experience: June 17, 2020
Colleen b.
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All flowers I have sent previously were received on date specified and in good order. My mom has been very pleased with quality of flowers.

Date of experience: June 17, 2020
Dante D.
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Amazing delivery time, thank you very much
June 17, 2020

Amazing delivery time, thank you very much

Date of experience: June 17, 2020
Edith B.
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Shopping experience has been good-waiting to see what my recipient says about the quality.

Date of experience: June 17, 2020
Jennifer G.
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My friend loved her flowers
June 17, 2020

My friend loved her flowers. I was happy they got to her without issue and in a timely manner.

Date of experience: June 17, 2020
Jamie B.
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I have ordered several times from this company and always had great experiences.

Date of experience: June 17, 2020
Nicole B.
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I contacted customer to get a refund this flower arrangement was so embarrassing the flowers were drooping and dying already so I won't use these services again. It was over $52 I paid to get a trashy gift for a friend on their birthday.

Date of experience: June 17, 2020
Tina M.
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Pleased with service!
June 17, 2020

Pleased with service!

Date of experience: June 17, 2020
Tracye L.
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Great!
June 17, 2020

Great!

Date of experience: June 17, 2020
Antonio C.
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Generally ok
June 17, 2020

Generally ok. I have some issues. I would NOT call this a PREMIUM arrangement - it looked more like the base option or maybe the middle option at best. The Vase was not similar to the one shown, the arrangement was not that large and the flowers did not seem to be as fresh as other we have received, the water in the (clear) vase was dirty and it seemed to have been sitting a while, and the 'contactless' delivery apparently required the delivery person to ring the bell, wait for me to come to get the delivery from her, try to hand it to me directly when I went out, and she looked confused or upset when I asked her to set it down and back up before I could accept it. She was not wearing a mask or gloves and stepped right up to the door when I opened it. All this while my dogs went BERSERK because, since I was not expecting to have to open the door, I had not had time to secure them beforehand. Not the best overall experience, but not altogether bad either. Finally, I would prefer not to deal with the local vendor to address these issues - I bought the arrangement from you, not her. You are her customer, not me.

Date of experience: June 17, 2020
Terri R.
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Great selection
June 17, 2020

Great selection. The arrangements are always delivered when stated on the order

Date of experience: June 17, 2020
Melissa S.
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Advertised free delivery but on the very last page, a $14.99 charge for Service with no explanation as to what that is. Very misleading. I was tempted to cancel order but the person I am sharing with wanted to go ahead with it.

Date of experience: June 17, 2020
Marylou B.
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You are the BEST
June 17, 2020

You are the BEST. Great products, easy to order, many thanks!

Date of experience: June 17, 2020
Barry r.
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Super I love shopping online at walmart
June 17, 2020

Super I love shopping online at walmart

Date of experience: June 17, 2020
Kathryn H.
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I used this service because I received flowers from here last week and they were very beautiful and unique. The photo of the flowers I ordered yesterday were a bit disappointing, the vase looked outdated and the flowers were average looking. If I order again, I won't select deal of the day.

Date of experience: June 17, 2020
Gary B.
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I've ordered here many times before and have been happy every time

Date of experience: June 17, 2020
Lori G.
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I have a $20.00 gift code that you're site wouldn't except. I would like that money taken off my bill. My daughters sent me flowers from you and the balloons were forgotten, you gave them code #*******

Date of experience: June 17, 2020
Sarah C.
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The sunflowers were wilted and dead looking
June 17, 2020

The sunflowers were wilted and dead looking

Date of experience: June 17, 2020
Dena W.
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My friend in Maryland received them and was happy.

Date of experience: June 17, 2020