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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I sent a flower arrangement for my girlfriend for our one year anniversary. The flowers were not very pretty and even worse they attached a balloon that said Happy Birthday (I did not even order a balloon)! Really! Embarrasing to say the least!
I don't like how the discount is not for the whole order, meaning the balloon. And that the servicing fee is not shown until right before placing the order.
I thought i was paying for same day delivery. I was told by the recipient that my order was just delivered within the last 30 minutes. Very disappointed!
Was a littler more expensive on check out that what I had on the email coupon sent.
Very well arranged. Shipping is pricey.
My Mom was delighted with the cake! The novelty and its execution made her very happy. I myself have not seen the actual floral arrangement."
The experience was great as I had no issues with the delivery
Quick delivery. Overall, satisfied Customer
The incorrect flowers were delivered. The arrangement received was of lesser quality than original purchase. Original compensation was not valuable. Customer service agent was genuine and expressed empathy and did all he could, but the final resolution still left me unsatisfied. A full refund was offered, with the possible threat that the florist can repossess the flowers after delivery... That's crazy. Had the correct delivery of the order happened, my experience would have been flawless. I understand the error was not on fromyouflowers, but most likely on the florist, but I will still be hesitating with my next purchase.
Great dilvery
Easy to navigate. Good selection. Delivery as promised and recipient delighted with flowers.
Third time to use service. Flowers are so beautiful. Person received the flowers complained that they were so tight in the vase that she would not see them all.
Always nice.
I only buy flowers from you cause I'm an $#*! and always need same day delivery.
Your company was wonderful - but the local florist horrible - order was supposed to be delivered yesterday -and no one at the florist could provide information.
I am pleased you deducted the delivery charge...it made the difference in my selection...but after seeing the flowers that were delivered it looks like the 'flowers' were also reduced...only 2 sunflowers...photo shows three...and no tulips...the description of the bouquet mentions tulips...I was thinking to ask my grandson to buy the flowers and deliver them...and I would give him the 15 dollar delivery charge...then you offered to deduct this cost and I confirmed my order...Hummmm!...all else was good...ordering is easy, information was correct...delivery was on time...
I thought I ordered flowers with a balloon but it turned out to be just a bunch of balloons? I'm not happy. I paid to much for a $10 balloon bouquet! Also added candy for. $14.99 and got a $5 box of Russel Stovers! Ridiculous!
First time, pretty good.
I wish there was a place to designate a delivery time in addition to the delivery date. Otherwise I was very satisfied with the online and telephone customer service.
I called and spoke to someone before placing the order and she said I could state the delivery time on the line with the delivery address, so I did that. I specified that the order needed to be delivered prior to the start of the service at 10:00 A.M. The UPS driver delivered it at 10:30 A.M. and interrupted the middle of the service. So I am pretty upset about that.
Extra handling fees should not be posted after the fact.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members