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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Robert O.
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Arrangement looked nothing at all like website picture. Customer Service response was ridiculous.

Date of experience: November 23, 2016
Elaine K.
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I did not receive the flowers
November 23, 2016

I did not receive the flowers. They were for a niece who lives in another city. She notified us that she had received them and seemed very pleased.

Date of experience: November 23, 2016
Jill H.
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Easy site to use, lots of options to choose from
November 23, 2016

Easy site to use, lots of options to choose from

Date of experience: November 23, 2016
Trish l.
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Happy they were delivered to my mother
November 23, 2016

Happy they were delivered to my mother.

Date of experience: November 23, 2016
Jan L.
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The arrangement didn't look as full as the online photo which we paid top dollar for.
It was also delivered a day earlier than we requested, but that is OK as long as the flowers still look fresh for Thanksgiving. At least it made our daughter's day to get the flowers!

Date of experience: November 23, 2016
Lauren D.
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I have bought flowers from here quite a few times!
November 23, 2016

I have bought flowers from here quite a few times! I am very pleased, every time.

Date of experience: November 23, 2016
Kay I.
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Cute arrangement was EXACTLY what I wanted for the occasion.

Date of experience: November 23, 2016
First t.
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On time delivery
November 23, 2016

On time delivery. Recipient loved the flowers!
Thank you.

Date of experience: November 23, 2016
Lisa Z.
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Website jumps around
November 23, 2016

Website jumps around

Date of experience: November 23, 2016
B W.
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I was extremely pleased with my order
November 23, 2016

I was extremely pleased with my order. The flower arrangement exceeded my expectations! The example online was beautiful but they were even better in person! I wish I could include a picture in my review so I could show off how absolutely gorgeous the flowers were. I placed my order on a Saturday, late in the afternoon. As it turned out, all the local florists had closed for the day and I had missed the order time cut off for same-day deliveries. I didn't realize this until the company personally called me after I placed my order. They were very apologetic, even though the website clearly stated a time limit for Saturday orders to be delivered same-day. I had missed the cut off and it was my mistake. Regardless, they volunteered to refund the same-day delivery fee and upgrade the flower arrangement. I thought they went over and above to resolve an issue that was completely my fault. The representative who called was friendly, efficient and helpful. My order was delivered first thing that following Monday and it was perfect. I really appreciated the personalized customer service. I will use this company again next time I need to order flowers.

Date of experience: November 23, 2016
Christian P.
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Beautiful flowers with on time delivery
November 23, 2016

Beautiful flowers with on time delivery.

Date of experience: November 23, 2016
DAnna M.
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Thank you very much for making it possible to deliver this beautiful bouquet!

Date of experience: November 23, 2016
Kristi V.
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Flowers were pretty but quite different from the picture of the website. The arrangement was not as full

Date of experience: November 23, 2016
Fida A.
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Just perfect
November 23, 2016

Just perfect

Date of experience: November 23, 2016
Bonnie C.
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Simple
November 23, 2016

Simple
Wide selection

Date of experience: November 23, 2016
Siobhan R.
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Service charge is too high
November 23, 2016

Service charge is too high.

Date of experience: November 23, 2016
Marc D.
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Very Fast Ordering
November 23, 2016

Very Fast Ordering. Nothing To Dislike.

Date of experience: November 23, 2016
Daila S.
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What we recieved looked considerably smaller for ordering the premium

Date of experience: November 23, 2016
Deborah R.
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Relatively easy ordering
November 23, 2016

Relatively easy ordering. My sister said it was the prettiest arrangement she had ever received and that she intended to write the florist a personal note.

Date of experience: November 23, 2016
D K.
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I was using a credit from a previous bad experience, then I am forced to buy a more expensive arrangement to use the credit. Then the screen defaulted to "expedited" delivery that I did not ask for. It appears as if you are really trying to trick and force customers to spend more. I find it dishonest!

Date of experience: November 23, 2016