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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sandra c.
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Easy site and hope flowers are delvered today and pretty

Date of experience: December 6, 2016
anna b.
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I really like this site I ordered from here before

Date of experience: December 6, 2016
Becky V.
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The flowers and bear were nice but not quite like the picture that I picked from.

Date of experience: December 6, 2016
BSW Q.
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Online ordering was easy
December 6, 2016

Online ordering was easy

Date of experience: December 6, 2016
tina l.
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All good thank you
December 6, 2016

All good thank you

Date of experience: December 6, 2016
Cody K.
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Great service made my gf happy
December 6, 2016

Great service made my gf happy

Date of experience: December 6, 2016
Trish Q.
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Easy to use web site
December 6, 2016

Easy to use web site.
The recipient was happy with the flowers she received.

Date of experience: December 6, 2016
stephanie n.
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I like that you offer same day delivery
December 6, 2016

I like that you offer same day delivery.

Date of experience: December 6, 2016
Carol A.
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Everything went smoothly until trying to check out... some problem getting through the credit card process. The flowers ordered look lovey, I'm hoping they arrive as beautiful as they look on your site. If so, I will place more orders through this company.

Disappointed with delivery. Paid an additional $4.99 to have the flowers delivered December 4th before noon. My sister explained the flowers were delivered sometime in the afternoon of December 3rd. She had no idea the flowers had even been delivered as no notification was made. Her husband found them sitting on the front porch on his way out to go shopping. She did say the arrangement was gorgeous but wouldn't have even known flowers had arrived if not for my brother-in-law leaving the home. For me, that's unsatisfactory.

As for the floral arrangement... she was very happy. For that, I would like to thank you.

Carol Miller

Date of experience: December 6, 2016
Robin R.
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Makes ordering very easy
December 6, 2016

Makes ordering very easy. 3rd time using this site. Only thing I would like to see is a time block request. Just an am or pm would do.

Date of experience: December 6, 2016
Heidi K.
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Great variety!
December 6, 2016

Great variety! One was received a day late but it got there!

Date of experience: December 6, 2016
CAROL T.
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Your website is very user friendly...
December 6, 2016

Your website is very user friendly...love it

Date of experience: December 6, 2016
Ellen V.
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Exactly what I wanted...
December 6, 2016

Exactly what I wanted...a tea cup arrangement! Thank you!

Date of experience: December 6, 2016
Nancy R.
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Looked great and delivered on time
December 6, 2016

Looked great and delivered on time. Will use service again

Date of experience: December 6, 2016
Kelsey S.
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Hidden prices with shipping and handling
December 6, 2016

Hidden prices with shipping and handling.

Paid extra to have to by 12 pm. Didn't get it until 530 pm. What was the point in paying extra. The flowers were lovely. The service botnao much. The girl who delivered was friendly and nice but why didn't I get my flowers till 5pm.

Date of experience: December 6, 2016
Susana U.
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Incredible customer service
December 6, 2016

Incredible customer service. In the end, that's what keeps me going back. I can buy with confidence.

Date of experience: December 6, 2016
Cynthia C.
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I ordered a centerpiece for the holidays
December 6, 2016

I ordered a centerpiece for the holidays. The one that was delivered looked nothing like the one I ordered on line. It was much smaller and did not have the candle globe on the candle. I was disappointed when I received a picture of the arrangement. I have worked in a florist most of my young adult life and I know that the shop figured that I would not see the finished product; so they sent what they wanted. Not pleased with the arrangement.

Date of experience: December 6, 2016
Merrilee B.
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I was a little disappointed although the arrangement was nice, it was not as pictured. The picture had holly leaves and berries, which there were none of. It had a lot of greenery like sprigs of evergreen, but no holly leaves and berries.

Date of experience: December 6, 2016
Dale S.
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Thank you for not charging me with an incorrect second delivery. The arrangements were very nice, your pictures match the product which is very nice!

Date of experience: December 6, 2016
Sara Q.
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Shipping and handling costs are hidden on the mobile site until you are checking out.

Date of experience: December 6, 2016