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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sheri G.
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Doesn't look anything like the picture
December 15, 2016

Doesn't look anything like the picture. Could have gone to safeway and bought flowers and done a better job myself. Won't be using this service again.

Date of experience: December 15, 2016
Beverly N.
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So far so good
December 15, 2016

So far so good. My order was delivered when requested. The recipient was quite pleased and thought it was quite beautiful. They sent me a picture and indeed it was really nice! I also sent candy with it and was told how good it was. I would definitely use this site again and recommend to others.

Date of experience: December 15, 2016
Julia N.
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The planter was half the size I expected
December 15, 2016

The planter was half the size I expected. Perhaps my own fault. I'll look to see if the website specifies size but was disappointed to see how small it was.

Date of experience: December 15, 2016
Ariana Z.
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I needed a same day delivery for my mom
December 15, 2016

I needed a same day delivery for my mom. I guess i ordered a little late cuz they said that it wasnt processed soon enough. It got delivered the next day in the afternoon, which was ok, but the price was a little more than i liked. The basket is pretty, tho so that was great.

Date of experience: December 15, 2016
Susan K.
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I was pleased that I received phone calls confirming my order and then with questions about the delivery of my order. Both FromYouFlowers and the florist were proactive, which I appreciated!

Date of experience: December 15, 2016
Carol R.
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I received a text and picture from the recipient
December 15, 2016

I received a text and picture from the recipient. The flowers looked lovely.

Date of experience: December 15, 2016
Margaret M.
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Both orders were beautiful arrived on time as requested very pleased

Date of experience: December 15, 2016
steve M.
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Thank you
December 15, 2016

Thank you

Date of experience: December 15, 2016
Maria W.
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You guys are awesome
December 15, 2016

You guys are awesome

Date of experience: December 15, 2016
Heather T.
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Competitive price, fast delivery
December 15, 2016

Competitive price, fast delivery. Very pleased.

Date of experience: December 15, 2016
Jason M.
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Awesome!
December 15, 2016

Awesome! Flowers were great at an amazing price. I'll be back!

Date of experience: December 14, 2016
Liz O.
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No comments!
December 15, 2016

No comments!

Date of experience: December 14, 2016
Min P.
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It's been good so far but I wish the Service/Handling fee comes in earlier in the process so that I don't find out that charge at the very end.

Date of experience: December 14, 2016
Diane L.
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Was very pleased with the orders that were both
December 15, 2016

Was very pleased with the orders that were both. Both orders were received on time promised for order, and both my family were completely satisfied.

Date of experience: December 14, 2016
Charles F.
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People magazine?
December 15, 2016

People magazine? Really?

Date of experience: December 14, 2016
Heather L.
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Beautiful arrangement
December 15, 2016

Beautiful arrangement. The staff in Bridgewater were very helpful and kind.

Date of experience: December 14, 2016
Pat P.
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Prices were less than any other website, delivery was on time..

Date of experience: December 14, 2016
Barbara S.
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I was pleased with the last del
December 15, 2016

I was pleased with the last del. So here I go again. Thanks
I was very disappointed that the delivery was a day late as it was for my sister's birthday. I know these things happen because I'm a retired floral designer myself. Just sorry it happened to me.

Date of experience: December 14, 2016
Charlene B.
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Paid for same day delivery
December 15, 2016

Paid for same day delivery. Never was delivered. After speaking to 3 different customer service reps they finally sent out a second order the next day. Very dissatisfied with the whole thing. The only positive was the 3rd representative Denise, who resent my order and made sure it was delivered. She was the only one of the 3 that actually called me back even though the 1st two promised to get back to me. I will never make the mistake of using this place again.

Date of experience: December 14, 2016
Joan G.
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I think you should be more upfront about your s&h charges. It's deceptive to not mention it.

Date of experience: December 14, 2016