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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jerome G.
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According to my friend who I delivered the flowers too, she said they were beautiful. But when she took the picture and sent it to me it looked different than what was printed on the website. But I'll take her word that they looked nice.

Date of experience: December 17, 2016
Demetrius W.
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Received the flowers around 7 pm and the wife loved it...the only thing was that 14.99 handling charge is not advertised up front

Date of experience: December 17, 2016
Kathy H.
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This was a gift and the flowers are beautiful I ordered them in November to be delivered December 17 but had to change me delivery date the customer service was outstanding and I was able to have flowers delivered a few days earlier

Date of experience: December 17, 2016
EV T.
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Great service and appreciate the Next day delivery!
December 17, 2016

Great service and appreciate the Next day delivery!

Date of experience: December 17, 2016
Megan c.
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The only reason I purchased from the site was because of same day service. I was notified after my purchase that I would no longer be receiving same day service and the delivery was pushed to the next day. The 2.99 same day service fee was refunded however, I wouldn't have bothered giving you my money if it wasn't same day. Furthermore, the regular bouquet that was received was skimpy and sparse. Nothing compared to the quality shown on the site. Paid 45 dollars for a product that was comparable to a typical 15.00 grocery store bouquet.

Date of experience: December 17, 2016
Kevin V.
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After talking with customer service the problems were addressed. Although I was told my loved one would receive the order first thing this morning. And I didn't arrive until after 1 today...

Date of experience: December 17, 2016
Brock M.
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Great service with excellent delivery time!
December 17, 2016

Great service with excellent delivery time! I have used them in the past I will use fromyouflowers for future needs as well. Very satisfied...

Date of experience: December 17, 2016
Trish P.
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The website was very organized easy to use
December 17, 2016

The website was very organized easy to use.

Date of experience: December 17, 2016
NIcholas M.
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So far every time has been great
December 17, 2016

So far every time has been great

Date of experience: December 17, 2016
Barbara G.
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No comment
December 17, 2016

No comment

Date of experience: December 17, 2016
eric s.
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Ok
December 17, 2016

Ok

Date of experience: December 17, 2016
Mark w.
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Very user friendly website, great job!
December 17, 2016

Very user friendly website, great job!

Date of experience: December 17, 2016
Efrain P.
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Very easy not too complicated
December 17, 2016

Very easy not too complicated

Date of experience: December 17, 2016
Brian P.
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Got my order there same day..
December 17, 2016

Got my order there same day..

Date of experience: December 17, 2016
Danny O.
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My mother received her birthday flowers right on time!

Date of experience: December 17, 2016
Jamie S.
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The flowers arrived so quickly I couldn't believe it!

Date of experience: December 17, 2016
sharon s.
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My daughter and her family loved the Christmas Tree Centerpiece. It went right to the dining room table. She also said the flowers were holding up really well.

Date of experience: December 17, 2016
Marcela M.
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I've used there service for a long time now never had any complaints I recommend

Date of experience: December 17, 2016
Linda H.
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...
December 17, 2016

...

Date of experience: December 17, 2016
Alleshia E.
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I ordered the flowers the day before my sister's birthday. She received that at work in less than 24 hours from the time I ordered them. She was over the moon! Thank you!

Date of experience: December 17, 2016