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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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James K.
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I had to call several times to find out
December 20, 2016

I had to call several times to find out. The flowers delivered a day late and looked like they where 4 days old and all shuffled. Very disappointed compared to the first time wasn't even close if I didn't already have the good experience I wouldn't use the service again. However I good luck the first time and already had scheduled, so we shall see.

Date of experience: December 20, 2016
Kristen H.
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A little pricey for the boquet
December 20, 2016

A little pricey for the boquet

Date of experience: December 20, 2016
Willow a.
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It was OK quality
December 20, 2016

It was OK quality

Date of experience: December 20, 2016
BTap F.
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First time I've used fromyouflowers.com but was very pleased.

Date of experience: December 20, 2016
Mary M.
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Should be able to edit the actual order
December 20, 2016

Should be able to edit the actual order. I had to start over. My order was delayed a day, so my Step-Daughter got her birthday flowers the day after her birthday. Very disappointed.

Date of experience: December 20, 2016
susie m.
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User friendly...
December 20, 2016

User friendly...very important to me.

Date of experience: December 20, 2016
Angela N.
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The order wasn't what I ordered
December 20, 2016

The order wasn't what I ordered.

Date of experience: December 20, 2016
melody l.
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Very easy and appreciate same day service
December 20, 2016

Very easy and appreciate same day service
While above was my initial response, I am now changing to very dissatisfied. The picture my daughter sent to me of the flowers she received, where not even close to what was shown. It looked like half the flowers and the bow a crumpled mess. The were delivered after 5 to a business. For $54 I am not impressed. I did file a complaint this morning and was advised I would receive $10 coupon to order from you again. However, this will not happen so I think you should refund me the $10 minimum.

Date of experience: December 20, 2016
sharon r.
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Before
December 20, 2016

Before - Ordering is easy. I hope my friend gets beautiful flowers right away.
After - I emailed From You Flowers to thank them for the beautiful flowers and the excellent service. These were my gift to a friend who will be working away from family and friends at Christmas, and I really wanted them to be special. They are! :)

Date of experience: December 20, 2016
Eddie U.
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The flowers were amazing
December 20, 2016

The flowers were amazing.

Date of experience: December 20, 2016
Patti M.
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Very pretty
December 20, 2016

Very pretty

Date of experience: December 20, 2016
Janet S.
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Centerpiece was just as pictured, flowers were fresh very good experience overall.

Date of experience: December 20, 2016
Salvador H.
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Perfect!
December 20, 2016

Perfect! Thank you, see you next Year

Date of experience: December 20, 2016
JDean M.
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This was a sympathy arrangement sent at the florist discretion and it was lovely.

Date of experience: December 20, 2016
Mary G.
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I didn't like that I could not find out the service/handling fee until I entered my credit card information. My mother in law called me to thank me for the flower arrangement. I asked her if it was in the shape of a tree and she didn't think so, so the next day my husband went to her house and took a picture and it didn't look anything like the photo on the website. Not a nice tree shape and not as full. More greens and less flowers than the picture on the website.

Date of experience: December 20, 2016
Sharon G.
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I found the prices to be very reasonable
December 20, 2016

I found the prices to be very reasonable. I'll be buying from the site again.

Date of experience: December 20, 2016
Evie R.
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Website was user friendly
December 20, 2016

Website was user friendly. Order was received on date requested and was beautiful.

Date of experience: December 20, 2016
Deborah J.
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For some reason (twice) this order did no go through. It finally did!
My mother said the tree was tiny. A total of 70 dollars should not be "tiny".

Date of experience: December 20, 2016
Robbie P.
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I found maneuvering through your web site easy to use for a novice shopping online. Very commendable, will recommend you're site to friends & family in the future. My bother loved the flowers and you we're able to deliver them after a huge snow storm in Ohio, again thank you!

Robbie

Date of experience: December 20, 2016
Ralph a.
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Both of my orders were gifts
December 20, 2016

Both of my orders were gifts. Each recipient sent me a photo of their bouquets and I was pleased with the quality and delivery.

Date of experience: December 20, 2016