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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Evelyn D.
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I've always been completely satisfied with your flowers, delivery & customer service.

Date of experience: December 20, 2016
linda M.
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They never delivered them..
December 21, 2016

They never delivered them.i ordered them saturday to be delivered monday.i asked mom how she liked them, and she never got them.i did not get any notice nor anything...i have never used these people before.i did use a coupon that had free shipping and handling.really good deal.i am afraid to hear what they look like...probably one daisy in a mason jar.

Date of experience: December 20, 2016
Wilson V.
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I love this site...
December 21, 2016

I love this site...I've sent several arrangements and the receipents were so pleased.

Date of experience: December 20, 2016
Marilyn C.
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When it says same day delivery and it isn't that is disappointing. But the flowers were nice.

Date of experience: December 20, 2016
Rebecca I.
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I haven't seen them
December 21, 2016

I haven't seen them. They were a gift

Date of experience: December 20, 2016
Susan L.
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Easy online ordering
December 21, 2016

Easy online ordering. I paid for same day delivery but that didn't happen. They were quick to let me know and refund the delivery charge but unfortunately the delay meant the flowers were delivered when no one was home. The arrangement is beautiful.

Date of experience: December 20, 2016
Blake S.
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I paid for a Premium Anniversary Florist designed arrangement, which was small, the water is dirty and has an oder.

Date of experience: December 20, 2016
Barb N.
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The flowers arrived very wilted...
December 21, 2016

The flowers arrived very wilted...we have tried cutting the stems under warm running water...placing them in water right away...using the packet of food...but after 5 hours...they are a dissappointment...AND I had no idea they would come in a box...and have to arrange...? Do not think I will order again...sorry. I usually get better results from you.

Date of experience: December 20, 2016
Ritchey I.
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Easy to find what i wanted
December 21, 2016

Easy to find what i wanted.

Date of experience: December 20, 2016
susan s.
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They loved the arrangement
December 21, 2016

They loved the arrangement

Date of experience: December 20, 2016
Maureen F.
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It's always great shopping here
December 21, 2016

It's always great shopping here- wonderful prices and service!

Date of experience: December 20, 2016
Rasheeka H.
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It great just was upset that I had order money and the could send out my order on Monday but the website states if it's before it can be deliver same day. But other than that it got there today

Date of experience: December 20, 2016
Judy S.
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Such a great selection and variety!
December 21, 2016

Such a great selection and variety!

Date of experience: December 20, 2016
Theresa L.
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Smooth and easy
December 21, 2016

Smooth and easy. Able to edit without glitches. Like selections offered. Recipient was extremely pleased with the beauty and freshness of my selection for her. Thanks so much.

Date of experience: December 20, 2016
Charlene R.
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I ordered a Christmas tree arrangement
December 21, 2016

I ordered a Christmas tree arrangement. It was very festive, arrived in perfect condition & is lovely... Only negative is that it could have used a few more carnations as it was the deluxe selection, but it is still quite beautiful! Thanks for your great work!

Date of experience: December 20, 2016
Carmen b.
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It didn't match the picture, and was missing some features. So I was disappointed, paying over $60, I thought the product would have at least matched. But I'm thankful it was a same day delivery and was delivered on time.

Date of experience: December 20, 2016
Konstantin a.
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No obvious upfront mention of handling fees which were $14.99. After discounts, this raises total price by nearly 50%. Leaves a bad taste. Feels like you were trying to take advantage of us.

Why hide the fees until checkout? Guarantee this is going to drive away future business. Just because the competition does it, does not justify the behavior.

Thank you for your time.

Also, the free magazine subscription, which was a surprise, was most unwelcome. If you must send paper products, please consider something more absorbent. I believe Bounty makes something suitable.

Date of experience: December 20, 2016
Chrys E.
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Very easy ordering
December 21, 2016

Very easy ordering

Date of experience: December 20, 2016
Bob L.
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This is the second time I have ordered
December 21, 2016

This is the second time I have ordered. First was good, a suggestion,, handling charges should be already included in price instead of at the end. I would order more that way I know what I can spend ahead of time being on a budget. Thanks,, looking forward to another great flower delivery.

Date of experience: December 20, 2016
Debra A.
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My Aunt just thought that they were beautiful and delivery person was very helpful because she is disabled.

Date of experience: December 20, 2016