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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Erica A.
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I will never buy from this company again the flowers received looked absolutely nothing like the advertised product.

Date of experience: December 22, 2016
Michael P.
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Balloon is laying over
December 22, 2016

Balloon is laying over.

Date of experience: December 22, 2016
Joanne D.
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Failed to deliver on same day delivery order but Credit is to be given for the same day delivery fee charge.I feel the delivery charge should not be almost 50% of the arrangement price! A little too high!
Product was well received by the recipient!

Date of experience: December 22, 2016
Kathy E.
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Recipient was very happy with the delivery
December 22, 2016

Recipient was very happy with the delivery

Date of experience: December 22, 2016
ricky m.
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Simple and fast
December 22, 2016

Simple and fast

Date of experience: December 22, 2016
Shandrey B.
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Very quick and easy, so much options to choose from
December 22, 2016

Very quick and easy, so much options to choose from

Date of experience: December 22, 2016
Imelda C.
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Flowers were as in the picture and delivered within the agreed window.

Date of experience: December 22, 2016
Juanita S.
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In past experience the flowers were outstanding and the delivery was on time.

Date of experience: December 22, 2016
Renee Q.
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Easy to maneuver Web site
December 22, 2016

Easy to maneuver Web site

These flowers were sent as a Christmas "thank you" and I was notified by the recipient that the arrangement was so cute and fresh! They were very pleased! So thank you for the great service! I will definitely use your services again and will definitely recommend you to others.

Date of experience: December 22, 2016
Kathryn R.
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I had never used this website before I came upon it through a Google search. I was looking for someplace that would send on the same day for my sister's birthday. My experience was wonderful. My sister's flowers were beautiful and delivered within three or four hours of me ordering. The price was fair for what I ordered and I got free delivery. I would definitely use this site again!

Date of experience: December 22, 2016
Kristen U.
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A little pricy for the actual product but then again flowers in general over priced.

Date of experience: December 22, 2016
JoAnn F.
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I probably would not order again with the 15.00 delivery charge... I will go to a local florist... Thank you

Date of experience: December 22, 2016
Lori D.
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The picture advertised had roses
December 22, 2016

The picture advertised had roses. The flowers my grandmother received did not.

Date of experience: December 22, 2016
Joe I.
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Awesome service and very straight forward
December 22, 2016

Awesome service and very straight forward. Kuddos!

Date of experience: December 22, 2016
Michelle C.
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Excellent service...
December 22, 2016

Excellent service...have used many times

Date of experience: December 22, 2016
Buford C.
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Much better than previous attempt to order from FTC
December 22, 2016

Much better than previous attempt to order from FTC

Recipient was pleased with the flowers but said there was no originating florist company name on tag.How does a receiving customer contact the originating delivery point if wished to do so?

Date of experience: December 22, 2016
Christine H.
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Easy to purchase, product was delivered as shown
December 22, 2016

Easy to purchase, product was delivered as shown.
Very satisfied.

Date of experience: December 22, 2016
Marian K.
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I didn't see the flowers so can't give an opinion
December 22, 2016

I didn't see the flowers so can't give an opinion

Date of experience: December 22, 2016
Christa W.
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I called to see if I could use the free shipping offer, with the earned credit on my account. The gentleman tried to help, started asking questions he already had the answers to. I explained I could not give him the code while pn the phone as I could not access the I internet while on the phone.
I hung up on him. I had almost compleyed my online order when I called.

Date of experience: December 22, 2016
Colleen F.
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The shopping process was easy enough
December 22, 2016

The shopping process was easy enough. The problem I had was the presentation. I ordered off of the "Christmas" Flowers and in the photo it looked very festive in the square Red Vase with the Frosted pine cones and Holly berries. The flowers came in a round clear vase and the pine cones didn't have that snowy look and there was NO Holly. They were fine flowers but I bought these specific flowers for the Christmas season, and they ended up looking messy and boring. I was very disappointed. Oh, and they "Same Day Delivery" wasn't same day. I was reimbursed but still disappointed.

Date of experience: December 22, 2016