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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Unknown L.
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I liked the arrangement and customer service
December 28, 2016

I liked the arrangement and customer service.

Date of experience: December 27, 2016
Lori M.
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Order received
December 27, 2016

Order received - receiver was happy

Date of experience: December 27, 2016
Lisa B.
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The basket I chose on the website was different than what we received, but the substitute was lovely and very festive! Thank you for a speedy delivery.

Date of experience: December 27, 2016
Roger M.
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It was a gift!
December 27, 2016

It was a gift! The recipient said they were adorable!

Date of experience: December 27, 2016
Patricia S.
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Did not like having to stay over to make changes
December 27, 2016

Did not like having to stay over to make changes.

Date of experience: December 27, 2016
Mary D.
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Quick and easy
December 27, 2016

Quick and easy. And my daughter, who receive the flowers, said they were lovely.

Date of experience: December 27, 2016
James Q.
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I placed an order for flowers for a friend who had recently given birth. They arrived on time and the order process was fast and easy. I will be placing future orders. Thanks!

Date of experience: December 27, 2016
Cai M.
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The check out was somewhat confusing
December 27, 2016

The check out was somewhat confusing. I was almost finished and then the page took me back to choosing flowers. I had to start all over.

Date of experience: December 27, 2016
Sandra L.
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You shouldn't force written comments
December 27, 2016

You shouldn't force written comments.

Date of experience: December 27, 2016
Lori T.
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GREAT!
December 27, 2016

GREAT!

Date of experience: December 27, 2016
Toni S.
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Had a less than satisfactory experience last year
December 27, 2016

Had a less than satisfactory experience last year. Was given a credit to use on a future purchase. When placing this order, you had a promo that day and it wouldn't allow me to use the previous credit. I sent an email and was told you couldn't apply two discounts for the order which was close to $ 100.00. Dissapointed, I placed the order anyway. When I saw the bouquets last night, was dissapointed again in the quality. They were delivered on Friday and were already pretty wilted and were much smaller than I anticipated for the price. I had even elected to purchase the deluxe. Won't be ordering again.

Date of experience: December 27, 2016
Mary S.
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Easy, nice selections and pretty good prices but a little higher S & H price. I confirmed that the order was delivered but it went to my sister in another state so I didn't get to see the flowers up close and personal. She seemed to be pleased.

Date of experience: December 27, 2016
Maryann S.
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Good Site!
December 27, 2016

Good Site!

Date of experience: December 27, 2016
Nancy R.
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My family loves the flowers
December 27, 2016

My family loves the flowers

Date of experience: December 27, 2016
Jeff d.
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If you go look at what I ordered it had a lot of roses in the Christmas arrangement tree but what they sent had carnations and no roses 81.00 is to much for carnations. I expected to get at least what was pictured

Date of experience: December 27, 2016
Lindley S.
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The flowers I ordered were actually much more impressive than I imagined from the online picture. I ordered a regular size and believe a deluxe size was sent. The delivery was delayed by one day but for the price and knowing that the flowers were still delivered in a timely manner I would definitely order from them again. So far I've ordered flowers twice for my mother from another state and I've been pleased with the results and so has she.

Date of experience: December 27, 2016
Leonardo T.
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So far, so good
December 27, 2016

So far, so good
UPDATE: Mom received her flowers and she was pleased with them. However I am not. I paid $70.00 so I could get the best, most professional bouquet possible but the arrangement was simple and not impressive. It felt like it could've been more full and lush for the extra fee charged. The arrangement from Flowers.com was more expensive but a lot more beautiful. I don't think I'll be a returning customer nor will I recommend Fromyouflowers.Com to anyone.

Date of experience: December 27, 2016
CAL G.
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Shopping experience was easy & loved the free shipping offer--that's what prompted me to order here---let's hope the flowers are up to my expectations when my recipient receives the gift!

This was a gift which the recipient did receive on the scheduled date I had picked. I had requested the recipient to send me a picture of the flowers as am always skeptical when am not able to see what I am paying for once delivered. The flowers were not as pictured & looked a little skimpy for the fact that I upgraded to the premium price! I was expecting a lot closer to the picture as described & they sent pink Tulips? This was supposed to be a Xmas bouquet of red & white with berries & Pine Cones--there was one spray of berries & 1 pine cone in it. Overall it was ok looking but disappointing that it was not closer to as they had pictured as that's what made me choose that particular bouquet!

Date of experience: December 27, 2016
Mia L.
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The flowers are always beautiful and look just like the photos. Also very affordable compared to other websites. BUT...This time I ordered... different story. It was my Aunt's last Christmas so I ordered her the beautiful little Christmas tree (since she was too ill to put one up herself). She had sent a picture to me thanking us for the thoughtful gift. The picture was not like on your website. There was hardly any roses and some other white flower was in it instead and it just looked poorly arranged. Not at all what I had thought it would look like. Very disappointed.

Date of experience: December 27, 2016
Amy R.
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The flowers that were delivered were not what I asked for. It had lots of pinecones and very little flowers. There was suppose to be a red candle holder in the center. It was a single candle that looked very old. I upgraded and was extremely disappointed. I seriously could have gotten more for my money going to a grocery store and buying their premade center piece. I was so embarrassed when I was shown the centerpiece. Knowing how much I spent and what was their. I hope that something will be done. In the past I have always been very happy with the flowers and have recommended many people to use you. So So disappointed this time.

Date of experience: December 27, 2016