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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Omer I.
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I order same day deliver but we received 24h later because they charge extra for same delivery. Usually im happy your service but today no im not happy.

Date of experience: January 1, 2017
Kimberly D.
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It was easy to select an arrangement and I appreciated the free delivery coupon and reasonable price for the flowers.

Date of experience: January 1, 2017
Theresa S.
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Fast delivery
January 1, 2017

Fast delivery. A lot smaller for the price

Date of experience: January 1, 2017
LYNNE M.
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Always a beautiful arrangement for the price
January 1, 2017

Always a beautiful arrangement for the price. Lots of compliments from recipients.

Date of experience: January 1, 2017
sarah U.
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Quick and easy!
January 1, 2017

Quick and easy! For what I paid, I wasnt blown away. Still nice, and delivered quickly.

Date of experience: January 1, 2017
Two A.
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Fast, easy, trustworthy and reliable way to send flowers. Many beautiful arrangements at a variety of prices. Amazing delivery time - less than 2 hours from placing order. Excellent customer service in tracking delivery.

Date of experience: January 1, 2017
Marilyn B.
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Great, I wish that all of the arrangements were available in zipcode *******

Date of experience: January 1, 2017
David T.
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Great
January 1, 2017

Great

Date of experience: January 1, 2017
Merdell S.
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Hasn't been delivered yet, but easy to place order for quick delivery.
Later: Didnt see order when delivered, recipient said she liked it. It was on time.

Date of experience: January 1, 2017
George J.
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Thank you and Merry X-mas
January 1, 2017

Thank you and Merry X-mas.
You delivered the flowers a week late. I believe I asked to be delivered 12/23/16 not 12/29/16.

Date of experience: January 1, 2017
Linda M.
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My mother received the Christmas Tree arrangement and she was so very Happy. It really helped bring her spirits up for the Christmas Season. She had to go through surgery and was in a rehabilitation center and she had no Christmas decorations in her room. This brought Her Christmas Joy and Happiness that she so deserves. Thanks for helping make this possible.
Sincerely,
Linda Millard

Date of experience: January 1, 2017
Maria P.
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I didn't like the fact that at the very last moment they threw in a $14 handling fee on top of the delivery fee and price of basket

Date of experience: January 1, 2017
Craig S.
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Very pleased with ease of ordering
January 1, 2017

Very pleased with ease of ordering

Date of experience: January 1, 2017
JoAnne T.
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Easy--very happy I could sign in as a guest
January 1, 2017

Easy--very happy I could sign in as a guest. I liked getting the follow up delivery info as they were sent to someone in another country from me.

Date of experience: January 1, 2017
kathleen n.
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Did not see flowers
January 1, 2017

Did not see flowers

Date of experience: January 1, 2017
Sharon V.
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Wasn't happy with the "surprise " $14.99 shipping and handling fee right at end of order!?
It took all day for delivery to be made...I kept calling the recipient to see if it had been delivered.

Date of experience: January 1, 2017
Marci W.
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Fast, easy and I appreciated the discount I received through my employer, Beneficial Bank. Although I tried to put the Beneficial code of 21L in as a promotion code and it was not accepted. A 3 character code had already pre-filled and it wouldn't budge. Hmmm.

Date of experience: December 31, 2016
Joy J.
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Delivery time was GREAT!
January 1, 2017

Delivery time was GREAT! It was promised in 4 hours, but was delivered way before the expected time.

Date of experience: December 31, 2016
maria M.
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Flowers were supposed to be delivered on Friday
January 1, 2017

Flowers were supposed to be delivered on Friday. When I tracked order Fri night it looked like it had not been delivered. I needed to call- CS Rep was very nice and apologetic- offered me a discount. Checked Saturday and still showed out for delivery. Made a call-- could not confirm whether delivered or not-- CS Rep also very nice-- Called back again after 6pm TX time to see if flowers delivered and CS Rep could not confirm and offered me a discount. She was very nice and apologetic. I found out later from my friend that they were delivered although the tracking did not show they were.

Date of experience: December 31, 2016
Akahn F.
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The ordering process was quick and easy
January 1, 2017

The ordering process was quick and easy. The flowers were delivered on time and the arrangement was very pretty.

Date of experience: December 31, 2016