Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Kristy G.
0 reviews
0 helpful votes
Follow Kristy G.
Unfollow Kristy G.
Share Review
Report Review

It was very expedient this time
January 3, 2017

It was very expedient this time. So appreciative.

Date of experience: January 2, 2017
William N.
0 reviews
0 helpful votes
Follow William N.
Unfollow William N.
Share Review
Report Review

As an Amazon Prime member, I do not expect to be charged a "service and handling" fee, which does not appear until checkout. I would prefer to know up front that there will be an extra charge.

Date of experience: January 2, 2017
greg T.
0 reviews
0 helpful votes
Follow greg T.
Unfollow greg T.
Share Review
Report Review

Shipping cost are starting to get a bit much compared to other sites

Date of experience: January 2, 2017
Deborah W.
0 reviews
0 helpful votes
Follow Deborah W.
Unfollow Deborah W.
Share Review
Report Review

Easy order
January 3, 2017

Easy order. Disappointing flowers.
Ordering was easy. The arrangement was delivered within the time range given. The arrangement itself was disappointing. I ordered an arrangement with several large sunflowers. The arrangement that was delivered had very small, still closed sunflowers. I understand that you might argue that unopened flowers will last longer, but a vase full of small unopened flowers does not make a very impressive presentation.
Anyway, the friend I sent the flowers to sent me a picture of the flowers she received and I felt embarrassed and wish I had saved my $68.

Date of experience: January 2, 2017
Michelle a.
0 reviews
0 helpful votes
Follow Michelle a.
Unfollow Michelle a.
Share Review
Report Review

The flowers looked nothing like th picture,, procedure and timing was great but not at all happy with the product

Date of experience: January 2, 2017
patricia C.
0 reviews
0 helpful votes
Follow patricia C.
Unfollow patricia C.
Share Review
Report Review

Had trouble using my gift certf
January 3, 2017

Had trouble using my gift certf. Would not accept it. So didn't get to use it.

Date of experience: January 2, 2017
Barb K.
0 reviews
0 helpful votes
Follow Barb K.
Unfollow Barb K.
Share Review
Report Review

I ordered these flowers in a glass vase because it looked so elegant on the picture. They send it in a white wicker basket which took all the beauty away. I was not happy at all. The flowers were beautiful. Its a shame they were not as ordered.

Date of experience: January 2, 2017
Ana R.
0 reviews
0 helpful votes
Follow Ana R.
Unfollow Ana R.
Share Review
Report Review

Very friendly page!
January 3, 2017

Very friendly page!

Date of experience: January 2, 2017
Derek L.
0 reviews
0 helpful votes
Follow Derek L.
Unfollow Derek L.
Share Review
Report Review

The order was 2.5 days late
January 3, 2017

The order was 2.5 days late. I ended up rescheduling with your cust. Service who were excellent. However, the flowers were thenot late a second time. I will not re-use your service even though you gave me a gift card, and have already blasted you over social media. I have a pretty heavy following and most have shared my experience and are agreeing to boycott your company. It was a horrible experience.

Date of experience: January 2, 2017
courtney A.
0 reviews
0 helpful votes
Follow courtney A.
Unfollow courtney A.
Share Review
Report Review

The final product looked much different than what I thought I was ordering. I will not order flowers through this company again.

Date of experience: January 2, 2017
Kathryn T.
0 reviews
0 helpful votes
Follow Kathryn T.
Unfollow Kathryn T.
Share Review
Report Review

These were a gift to someone out of town
January 3, 2017

These were a gift to someone out of town. I did not see the arrangement, but I was told it was pretty.

Date of experience: January 2, 2017
Margaret G.
0 reviews
0 helpful votes
Follow Margaret G.
Unfollow Margaret G.
Share Review
Report Review

My experience was very good
January 3, 2017

My experience was very good. Thank you.
Margaret

Date of experience: January 2, 2017
Mary T.
0 reviews
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

The order was delivered on time and I was told by the recipient that it was absolutely lovely. Thank you for providing this service. You do a great job with the arrangements.

Date of experience: January 2, 2017
George E.
0 reviews
0 helpful votes
Follow George E.
Unfollow George E.
Share Review
Report Review

Really great website, easy to navigate and shop
January 3, 2017

Really great website, easy to navigate and shop. Your customer service has been excellent in the past, I will continue to be a frequent customer!

Date of experience: January 2, 2017
Bernadette F.
0 reviews
0 helpful votes
Follow Bernadette F.
Unfollow Bernadette F.
Share Review
Report Review

Prices are great and there are no hassles and delivery is great.

Date of experience: January 2, 2017
Dawn M.
0 reviews
0 helpful votes
Follow Dawn M.
Unfollow Dawn M.
Share Review
Report Review

Most companies offer free shipping, didn't realize until end of purchase. My mistake

Date of experience: January 2, 2017
Melissa O.
0 reviews
0 helpful votes
Follow Melissa O.
Unfollow Melissa O.
Share Review
Report Review

Easy ordering hope it's delivered on time,yes it delivered on time thank you so much for great service

Date of experience: January 2, 2017
Nic S.
0 reviews
0 helpful votes
Follow Nic S.
Unfollow Nic S.
Share Review
Report Review

Your service and handling fee is ridiculous
January 2, 2017

Your service and handling fee is ridiculous. Considering my last orders were messed up beyond repair, I am setting this bar at near zero. This way I can't be disappointed... Again.

Also, $28.50 in discounts and gift cards should actually take away 28 dollars; not 10-ish.

"Oh, let's give them these discounts and gift cards then hike up every fee and possible cost to rip them off further with our sub-par service. Because F-'em, that is why".

Are you owned by Comcast? Because that would complete the image.

Date of experience: January 2, 2017
Linda D.
0 reviews
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Awesome idea about a bouquet of balloons
January 2, 2017

Awesome idea about a bouquet of balloons.

Date of experience: January 2, 2017
pam T.
0 reviews
0 helpful votes
Follow pam T.
Unfollow pam T.
Share Review
Report Review

Easy to maneuver
January 2, 2017

Easy to maneuver

Date of experience: January 2, 2017