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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Diane M.
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Great
January 7, 2017

Great

Date of experience: January 7, 2017
Fred Q.
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Very nice site
January 7, 2017

Very nice site. Easy to use with plenty of options and a quick overall transaction.

Date of experience: January 7, 2017
Dion U.
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Not sure about the handling charge, seems unreasonable

Date of experience: January 7, 2017
Rochester N.
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As long as delivery and product are as follows
January 7, 2017

As long as delivery and product are as follows- I will definitely place orders in the future and make recommendations!

Follow up- Delivery was not as promised. Communication with the florist on the delivery end was not acceptable. Delivery was made the next day with some substitutions for the displayed flowers. Finished delivered bouquet was acceptable but not of the quality I was hoping for. I did place a second order as I anticipated. I am hoping this problem was a blip in the system. If this second order is not handled far better than the first- I will not be placing any further orders or recommending this service.

Date of experience: January 7, 2017
Joyce M.
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I have ordered before and was very satisfied
January 7, 2017

I have ordered before and was very satisfied. The Christmas centerpiece of Flowers was beautiful.

Date of experience: January 7, 2017
Kim G.
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Great service!
January 7, 2017

Great service!

Date of experience: January 7, 2017
joann S.
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First order wasn't same day delivery not delivered the next day and I had to call and ask about it second delivery was delayed but got delivered the same day terrible experience twice thank you.

Date of experience: January 7, 2017
james F.
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Flowers on the plant are a little shriveled up but the plant looks great. The delivery time was too notch.

Date of experience: January 7, 2017
Veronica W.
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Fast, love it
January 7, 2017

Fast, love it

Date of experience: January 7, 2017
Jennifer B.
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Need correct spelling for address but it was still delivered, thank you!

Date of experience: January 7, 2017
Jean M.
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This last order was a gift, and the recipient called to say that it was beautiful. Thank you.

Date of experience: January 7, 2017
Dana F.
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Excellent service, good selection
January 7, 2017

Excellent service, good selection. GREAT delivery time, Thank you!

Date of experience: January 7, 2017
Debra W.
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Quick and easy website navigation
January 7, 2017

Quick and easy website navigation. My mother loved the arrangement!

Date of experience: January 7, 2017
Mark M.
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Charged me extra for next day delivery but delivered few days later.

Date of experience: January 7, 2017
Greg G.
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Delivery was delayed a day but they did refund the next day delivery fee and gave me $10 credit.

Date of experience: January 7, 2017
Tarra B.
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My elderly Aunt was very pleased with the gift
January 7, 2017

My elderly Aunt was very pleased with the gift.

Date of experience: January 7, 2017
Sundra C.
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Great experience!
January 7, 2017

Great experience! Flowers were delivery a couple of hours after ordering.

Date of experience: January 7, 2017
Roxanne D.
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Easy to order
January 7, 2017

Easy to order. Will see if we get same day delivery. Was very pleased with how quick the order was delivered once I placed the order. Was a bit disappointed with the handling fee...thought it was pricey.

Date of experience: January 7, 2017
Tiffany C.
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My item took TWO EXTRA days to be delivered, I paid extra for next day delivery and it was LATE! The person these were ordered for is dying from cancer and it was imperative that the delivery be made on time. Needless to say I am not happy! The company did call to alert me that my item had not been delivered and attempts would be made to deliver the next day, but when I asked for the name and number of the florist the order was forwarded to it could not be provided without the florist's permission. Not Kosher in my book!

Date of experience: January 7, 2017
Gerad B.
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I did expect the arrangement to look a little different with the time of year and all but what was delivered had all of the elements but it looked sparse and underwhelming. It did not look full or lush at all. I was rather disappointed to be honest.

Date of experience: January 7, 2017