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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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james s.
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Awesome
January 8, 2017

Awesome

Date of experience: January 8, 2017
Virginia S.
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Nnnnnnnnnnn
January 8, 2017

Nnnnnnnnnnn

Date of experience: January 8, 2017
Kimberlie M.
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The arrangement I ordered was not even remotely what was delivered. I ordered the Gerber Daisy Celebration and there weren't even ANY DAISIES in the arrangement.
I called and asked for a refund & will not order again.

Date of experience: January 8, 2017
Arlene C.
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Convenient and great price
January 8, 2017

Convenient and great price.

Date of experience: January 8, 2017
Alex P.
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Very user friendly and quick
January 8, 2017

Very user friendly and quick

Date of experience: January 8, 2017
New York
1 review
1 helpful vote
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Do Not Order
January 8, 2017

Horrible quality. I will never order from this company again.
I ordered these flowers to be uplifting to the receiver. But who would be uplifted by dyeing flowers. Part of the bouquet was withered and droopy. On top of that the arrangement looked NOTHING like what I ordered.
I called and emailed to complain. Actually, I requested a refund. They informed me that I wouldn't get a refund, but they can request a re-delivery. I'm still appalled at how this company not only handled my order, but the quality of flowers their vendor provided.
**Do Not Order From Them**

Date of experience: January 8, 2017
Sherry T.
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Ordering is quick and easy and the prices are good

Date of experience: January 8, 2017
Debora H.
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Easy to use, great pics, just hoping the product actually resembles the pics.

Update: The bouquet was nice but not nearly of the quality or size that was shown when I placed my order. I was very disappointed. I did get same-day delivery; however, it wasn't delivered until almost 8:00pm.

Date of experience: January 8, 2017
Texas
1 review
3 helpful votes
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Bait & Switch
January 8, 2017

Bottom line 1800flowers or any other service is better than this one! I have never had a problem with flower delivery before but i had never tried this company. Ordered 2 days early and paid extra for a larger bouquet. My bouquet was delivered at 7pm (really?) and was no where near the size of the pic. I basically paid $65 for 4 roses, 6 daisies and babys breath to be delivered extremely late in the day. Evening. Never again!

Date of experience: January 8, 2017
Sheila C.
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Great selections, good service and prices, plus same day delivery available. What more could you want!

Date of experience: January 8, 2017
Darrell M.
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It was GGGRRREEEAAATTT!
January 8, 2017

It was GGGRRREEEAAATTT!

Date of experience: January 7, 2017
Denise P.
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Quick, simple and nice!
January 8, 2017

Quick, simple and nice!

Date of experience: January 7, 2017
Joyce R.
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Great
January 8, 2017

Great - always have nice arrangements - fresh and lovely!

Date of experience: January 7, 2017
Clara C.
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Great!
January 8, 2017

Great! Flowers arrived on time and were looked wonderful.

Date of experience: January 7, 2017
Mary E.
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Did not see the final handling charges until the end.

Date of experience: January 7, 2017
Loretta B.
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Freshest Flowers and Cutest Balloons
January 8, 2017

Freshest Flowers and Cutest Balloons
Both delivered on time!
Will definitely be using them again.

Date of experience: January 7, 2017
Elizabeth H.
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I was supposed to receive 20% discount for providing my email address. The discount that was applied already was included on your website, so I feel your information wasn't accurate.

Date of experience: January 7, 2017
Deborah B.
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Delivery was very fast
January 8, 2017

Delivery was very fast. Recipient thought the arrangement was lovely!

Date of experience: January 7, 2017
James L.
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I'm very disappointed I could of bought a better flower arrangement at Walmart. The picture was not accurate to the size of the flowers. I spent 43.00 for basically 3 roses and a few other flowers not happy.

Date of experience: January 7, 2017
New York
1 review
0 helpful votes
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I have never written a review before, but I have also never experienced something like this. I ordered flowers for a funeral. I placed the order at 1:50pm this afternoon for a service tomorrow (delivery at 3pm). I chose this company because in their web-site advertisement they FALSELY state, "We Guarantee the Florist Arranged Flowers will be Delivered Today!" additionally, the website declares, "100% Satisfaction Guaranteed! Order with Confidence". I paid for my order, which also had me pay an additional $17.98 to guarantee the shipping the following day by 3pm. At 9:15pm (over 7 hours after I placed my order, and when all florists are now closed), I receive a call from a representative at "fromyouflowers" stating that the florist called earlier in the afternoon and let them know they would not be able to deliver my funeral arrangement. They waited until 9:15pm to tell me this information and cared nothing about "guarantees" they publicize on their website. When I told them I wanted a refund, they stated they would have to check to see if this "could be possible". They put me on hold and then the representative came back, as if she was proud, and stated, "my supervisor has allowed us to give you a refund in 2 business days." I am allegedly getting back the money that I paid for, to an item they could not deliver, and for a funeral to boot. This representative acted as if I should be grateful. I will never do business with this misrepresented company again, and I strongly warn anyone else from using them for any reason. There are far better florists out there who understand what it means to be professional and stand by their representations. They need to change their website statements, it is fraudulent advertising.

Date of experience: January 7, 2017