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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Delivery charges need to be up front.
The recipient of the gift was very pleased
No lilies or banner
It was very fast and easy! I like that!
Ordered sympathy bouquet based on website models primarily composed of white flowers. Received an all purpose bouquet of green, yellow, orange, and purple flowers. Not pleased with the bouquet.
Will repeat
Easy ordering process and good pricing.
You need to update the billing section to include people ordering from overseas. There was no option to select Australia in the billing section.
The flowers that were delivered were not the size I requested, I payed extra for the upgrade but the size was the standard as per the picture on your website. This was disappointing.
My friend was very happy to get flowers during her recouperation from surgery. Thank you
Delivery arrived one day early. Otherwise, great experience
Cheap and got these on time
Had trouble getting the order straight. Finally got it entered.
I love this company. It is the third order I've placed in a week. I'm never ordering from the other flower sights again. The price,quality and customer service are great
Website is easy to navigate, ordered from California Thursday to be delivered in Fort Wayne-Indiana on a Sunday. No extra charge for Sunday delivery is a BIG PLUS. Updates of order by email are prompt. Prices are adequate. Services and delivery time are EXCELLENT. Very well arranged vase with quality flowers. Good size quality chocolate box.
The flowers did not resemble the photo online at all - and I bought the middle option, not the bottom option.
Our daughter-in-law was very pleased with the lovely flowers and chocolates! We will definitely be using your service again! Thank you!
This was my first time ordering from this site and it was easy enough. It would have been better if I knew exactly what would be in the basket or be able to make recommendations.
There was an issue with the order but From You Flowers remedied the situation quickly. Their customer service was exceptional.
The only thing is the bear was smaller than we thought for the price
I ordered from you, in order to send a black balloon bouquet, but when it was received, it was anything but black. It looked like a clown. Red, blue -and yellow. Disappointing, considering I was ordering for a group of people.
I should ran as soon I had so much difficulty placing order. I had to repeatedly go over my information because the girl couldn't correctly type my name or delivery information. Then she wouldn't read back my information to confirm it was correct. So the critical detail in the order was that it was suppose to be delivered next day by 9am. Next day 11am rolls around no call and no delivery. I called the Fromyouflowers customer service and they tried to give me some story that I should have paid another special delivery fee to guarantee it would be there by 9am. She never explained to me the extra fee or that it would be necessary so my order would arrive at the agreed time delivery time of 9am. Then I try to cancel and the customer service rep put me on hold over and again until almost 20 minutes later I was finally able to cancel. DON"T USE FROMYOUFLOWERS.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members