Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Donna P.
0 reviews
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

I have ordered several times in the past for my mom and my daughter.Although I was unable to see the delivered products (due to living out of state) They always said how beautiful the flowers were.
I know the arrangements are done by local florists (which I am familiar with) and I trust them and I trust FromYouFlowers. Thank you

Date of experience: January 10, 2017
Bridgit B.
0 reviews
0 helpful votes
Follow Bridgit B.
Unfollow Bridgit B.
Share Review
Report Review

They were absolutely beautiful!
January 10, 2017

They were absolutely beautiful! Thank you! It made my boyfriend tear up to receive them.

Date of experience: January 10, 2017
Marie T.
0 reviews
0 helpful votes
Follow Marie T.
Unfollow Marie T.
Share Review
Report Review

When I tried to order through Ebates.com, your website kept taking off my discount. And, after I created an account, your website kept telling me that there was no account with this information. So I kept making an account. I like your product and will probably try it again, but this was very time consuming as I had to keep redoing everything.
The flowers were delivered to my friend the following afternoon and she said that they were beautiful. They were waiting outside her door when she got home from work.
At this time (the day following my order), Ebates is not giving me credit for using its site so I am not sure that I will get any money back. It is very frustrating, especially since I tried several times to use the Ebates site.
To recap, the variety to choose from was terrific, the price was very reasonable, the flowers were delivered across the country the following day in good time, and, my friend said they were beautiful. However, I had some problems with the website, trying to create an account and trying to buy through Ebates.com, but neither of these issues interfered with the delivery of my flowers in a timely manner.

Date of experience: January 10, 2017
Deja W.
0 reviews
0 helpful votes
Follow Deja W.
Unfollow Deja W.
Share Review
Report Review

Good
January 10, 2017

Good

Date of experience: January 10, 2017
Sharon L.
0 reviews
0 helpful votes
Follow Sharon L.
Unfollow Sharon L.
Share Review
Report Review

Flowers were beautiful exactly as pictured on website
Delivery was early on the day and my daughter was thrilled
This will be my go to site for flowers from now on

Date of experience: January 10, 2017
Brenda C.
0 reviews
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Share Review
Report Review

Big promotion discount offer followed by the adding back of a service fee bigger than the discount. Auto check of expedited service at $5 charge when I selected a date out of the expedite date range! THESE MUST BE SUNFLOWERSgreater than PLEASE do not make a substitution of any other flower! Wedding acknowledgement and sunflowers are our tradition!
Last paragraph written at time of order. Order delivered a day later than expected but may be due to recipient not at home. For Granddaughter in AZ, I am in Oregon; so had to idea when and if she would be home. I did receive a call from delivery asking when delivery could be repeated, so I think think handled well. I was unable to provide her phone number.
She did say the flowers were beautiful and were sunflowers, which was my concern!

Date of experience: January 10, 2017
Debbie Z.
0 reviews
0 helpful votes
Follow Debbie Z.
Unfollow Debbie Z.
Share Review
Report Review

Flowers not delivered as promised
January 10, 2017

Flowers not delivered as promised. I had to call multiple times to finally get delivery. THe flowers are not the quality expected. Will not be a return customer.

Date of experience: January 10, 2017
Vicky T.
0 reviews
0 helpful votes
Follow Vicky T.
Unfollow Vicky T.
Share Review
Report Review

Fantastic service...
January 10, 2017

Fantastic service...been using this site for a long time.

Date of experience: January 10, 2017
Carlos Z.
0 reviews
0 helpful votes
Follow Carlos Z.
Unfollow Carlos Z.
Share Review
Report Review

I feel that for the money you could have done a better and fuller flower arrangement.
I was not pleased with the product it lacked elegance and material.

Date of experience: January 10, 2017
Chalon K.
0 reviews
0 helpful votes
Follow Chalon K.
Unfollow Chalon K.
Share Review
Report Review

Flowers were very different from the photo provided to which cx service explained the photo next to the pic of $27.99 is actually for the bouquet costing $45+ which is insanely misleading. The arrangement was also paid to be delivered the same day which did not happen and I was told that it was because the driver was late this was after calling 3x. I was then told I would be refunded the 2.99 as well as get an email gift card for $10 which has yet to be received and I have called 3x to follow up on that as well. Overall my companies experience is not good and I am unhappy

Date of experience: January 10, 2017
Mark F.
0 reviews
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Share Review
Report Review

Thanks, was fast Service
January 10, 2017

Thanks, was fast Service. I paid for an upgrade and it did not appear to be upgraded. The initial presentation was not what I expected. Not as many flowers as I anticipated with an upgrade. Some fowers will take days to bloom, and some may wilt when the others bloom.

Date of experience: January 10, 2017
Blake W.
0 reviews
0 helpful votes
Follow Blake W.
Unfollow Blake W.
Share Review
Report Review

Product arrived as pictured, but came late in the afternoon.

Date of experience: January 10, 2017
Phillip I.
0 reviews
0 helpful votes
Follow Phillip I.
Unfollow Phillip I.
Share Review
Report Review

I like it, easy to use but the flowersdid seem to be smaller then the pictures. Good brand of chocolates.

Date of experience: January 10, 2017
Larry D.
0 reviews
0 helpful votes
Follow Larry D.
Unfollow Larry D.
Share Review
Report Review

Delivery on time
January 10, 2017

Delivery on time. However, we ordered only because we wanted yellow roses with something purple because our daughter loves yellow roses and also the color purple. She received instead mauve roses with yellow daisies. Although they were fresh and pretty - NOT what we ordered or wanted!

Date of experience: January 10, 2017
Mary E.
0 reviews
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

Good experience so far...
January 10, 2017

Good experience so far...will update after seeing the arrangement at the funeral home.
Update after seeing flowers: the arrangement was very nice, but did not at all resemble what I had ordered. In fact, when I entered the viewing room and glanced at the 8 arrangements near the casket, I was sure that my order had not yet arrived!
I ordered Item# BN1024G, "Deepest Sympathy Arrangement" premium version. It was for an elderly gentleman, so I wanted neutral colors and was attracted to the green hues and pale colors of this arrangement. According to the description, 35"H x 29"W x 18"D...what we got was less than that size, and consisted of very pink roses, with a few lily buds (unopened) and assorted fillers -- it was nicely done, but an arrangement definitely suited for a woman.
I understand that flower substitutions are often necessary, but this was so vastly different than expected that I would be hesitant to order again based on what the online photo is showing.

Date of experience: January 10, 2017
Melanie Y.
0 reviews
0 helpful votes
Follow Melanie Y.
Unfollow Melanie Y.
Share Review
Report Review

The online ordering process was fine...
January 10, 2017

The online ordering process was fine...But...The Flowers received did not look anything like the photo and description of the arrangement! It was absolutely horrible! I was never so embarrassed with what was sent! The bamboo looked wilted, the palms looked dried out and the flowers were all supposed to be purple (which was the recipients favorite color), and yet it was pink and green? Very, Very, Very unsatisfied! I'm just cringing now trying to tell you! Actually brought tears to my eyes that it looked like it did! Again, Very unsatisfied! I actually should be refunded... totally disappointed!

Date of experience: January 10, 2017
Janice M.
0 reviews
0 helpful votes
Follow Janice M.
Unfollow Janice M.
Share Review
Report Review

Every one I have ordered flowers for have just loved them.

Date of experience: January 9, 2017
JAZZ T.
0 reviews
0 helpful votes
Follow JAZZ T.
Unfollow JAZZ T.
Share Review
Report Review

My overall experience with fromyouflowers.com was great. There is a wide variety of flowers and options to choose from, for ever occasion. I will recommend this site to others. If I have the need to order flowers again, this site will be my first choice.

Date of experience: January 9, 2017
Heidi T.
0 reviews
0 helpful votes
Follow Heidi T.
Unfollow Heidi T.
Share Review
Report Review

I ordered flowers for my friend's birthday and she absolutely loved them! Thank you for a quick, easy checkout process and experience!

Date of experience: January 9, 2017
Kerry S.
0 reviews
0 helpful votes
Follow Kerry S.
Unfollow Kerry S.
Share Review
Report Review

Pretty nice a little expensive
January 10, 2017

Pretty nice a little expensive.

Date of experience: January 9, 2017