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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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teresa W.
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I had a positive experience, with the exception being the delivery was a day late.

Date of experience: January 17, 2017
bruce t.
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Easy except for pic upload had to redo each time
January 17, 2017

Easy except for pic upload had to redo each time.

Also today just received the order the recipient did and the order was wrong with no customize base and only a card attached and I don't even think the card had the picture on it that we selected for the vase to be customized with it was very disappointing to say the least

Date of experience: January 17, 2017
Susan R.
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It was really easy to use
January 17, 2017

It was really easy to use

Date of experience: January 17, 2017
JW M.
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Handling charges are pretty steep
January 17, 2017

Handling charges are pretty steep. I dot expect the handling charges to double the price of the order. I chose your site because I thought I was getting a deal but in reality it cost about the same as any other site.

Date of experience: January 17, 2017
Nancy M.
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The person that received the basket was thrilled
January 17, 2017

The person that received the basket was thrilled. His wife commented that there were so many snacks. So thank you.

Date of experience: January 17, 2017
Jill F.
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Ordering was easy and delivery was quick
January 17, 2017

Ordering was easy and delivery was quick. Thank you!

Date of experience: January 17, 2017
Nicole J.
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Very quick and easy but was missing the sunflowers which are my favourite :(

Date of experience: January 17, 2017
Frutschy J.
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Nice service florists did decent job
January 17, 2017

Nice service florists did decent job

Date of experience: January 17, 2017
amaury r.
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Quick and easy
January 17, 2017

Quick and easy

Date of experience: January 17, 2017
Paula K.
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Fantastic
January 17, 2017

Fantastic

Date of experience: January 17, 2017
Chris O.
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Easy to order, saved money & the flowers were beautiful!

Date of experience: January 17, 2017
Elizabeth D.
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This service was, without a doubt, the best I have used for flower delivery!
We waited until we saw the floral spray at the services before writing this review. We were very proud of the arrangement and the tribute of the lovely cross made of flowers for our loved one.
Thank you for your prompt delivery and attention to detail. Fromyouflowers.com will be the only company we use from now on.

Date of experience: January 17, 2017
Don Y.
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The flowers were beautiful, but little shocked at the double service fees of 18.00 which should have been transparent at the beginning of the ordering process.

Date of experience: January 17, 2017
JK V.
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The overall shopping experience was smooth and easy. The flower arrangement prices are appropriate and affordable. However, the handling and processing fee is quite pricey at about half of what the actual flowers cost, making this ordering option more expensive than expected. Lastly, I chose the florist designed bouquet and it ended up being mostly white flowers. It would've been nice to have a more colorful arrangement instead of plain white. Overall, if you're in a pinch, this is a decent option but a little more expensive than it should be.

Date of experience: January 17, 2017
Jesus Q.
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Awesome service
January 17, 2017

Awesome service. Fast and great quality. Highly recommend this floral shop.

Date of experience: January 17, 2017
Natosha W.
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Great delivery time, thank you
January 17, 2017

Great delivery time, thank you. Good price and quality items

Date of experience: January 17, 2017
Kaulike S.
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It was as advertised and timely
January 17, 2017

It was as advertised and timely.

Date of experience: January 17, 2017
Debra L.
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I had a difficult time accessing both the 20% discount and the free delivery options that were offered to me. I could only take advantage of one offer, and after spending so much time trying to figure out how to remedy this issue, I just decided to go ahead and place my order using just the free delivery offer. Frustrated. Also, I ordered the deluxe bouquet and it WAS NOT nearly as full as pictured on the website. NONE of the lilies were open, whereas most of the roses were fully open, which would indicate that the bouquet will never look it's best. The supplemental flowers DID NOT fill in the gaps The pink ribbon was not a deep color, nor was it wide as pictured, but, rather a pale pink, thin ribbon...which did not help to brighten up a very lacklustre bouquet. It certainly did not look like the cheerful, colorful $50 bouquet that was chosen from the website and purchased to celebrate a 70th birthday.

Date of experience: January 17, 2017
Ginger R.
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Nice flowers and vase
January 17, 2017

Nice flowers and vase. Sent that afternoon

Date of experience: January 17, 2017
Megan S.
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Very easy!
January 17, 2017

Very easy!

Date of experience: January 17, 2017